Sainsburys Voucher not received

I signed up to BT early January and I still havent received my £125 Sainsburys voucher. Please can someone let me know what I need to do? I have called a couple couple times and the BT staff havent been very helpful.
Solved!
Go to Solution.

Please use this form to chase up your Sainsbury Gift Card.
https://bt.custhelp.com/app/contact_email/c/6090
This is the same method that the forum moderators would use. There is a delay in issuing gift cards at the moment.*
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcacher.Memcacher#debug] Getting Cache Token for '6262'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [txdav.base.datastore.util.QueryCacher#debug] Getting Cache Token for 'objectWithName:6262:719e7bd2-73b9-485b-b1c8-83ad63011a05'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [-] [twistedcaldav.memcacher.Memcacher#debug] Getting Cache Token for 'E47FA586-0340-45AF-8DDB-70F0B77E5A06'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [-] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [-] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [txdav.base.datastore.util.QueryCacher#debug] Getting Cache Token for 'homeMetaData:6241'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcacher.Memcacher#debug] Getting Cache Token for '6241'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [txdav.base.datastore.util.QueryCacher#debug] Getting Cache Token for 'objectWithName:6241:calendar'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 4, #busy: 1, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Freed client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Clients #free: 5, #busy: 0, #pending: 0, #queued: 0
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [txdav.base.datastore.util.QueryCacher#debug] Getting Cache Token for 'homeChildMetaData:6242'
    2013-10-01 15:50:43+1000 [-] [caldav-1]  [PooledMemCacheProtocol,client] [twistedcaldav.memcachepool.MemCachePool#debug] Busied client: <twistedcaldav.memcachepool.PooledMemCacheProtocol instance at 0x10a50e200>
    2013-10-01 15:50:43+1000 [-] [caldav-1] 

    Thanks so much for your comment ~morgen.
    Sorry, I should have mentioned, that it what my first thought so I tested by ensuring the email address associated with the user account (not hosted on the server but by Google Apps) is recieving all other mail.
    I have also tried:
    - Setting all accounts (calendar, email and contact card with associated email address) in another local user on a defferent Mac. So it's not a local user or Mail app issue.
    - Sending invites from different Calendar apps and email accounts - iCloud, Gmail (both using Apple Calendar and the web interface).
    That's why I came back around to thinking it must be calendar server related. However is there is absolutly no conntact with the server with incoming email invites I must be looking in the wrong place (and the wrong forum - sorry!).
    Does anyone have any ideas where I should be focusing my efforts?
    Many thanks in advance.

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