Sale Price no honored

This morning, I purchased an HP laptop bundle form Best Buy #1133.  It was an open-box sale, but was marked as "HP Laptop Bundle"  and "No Missing Assessories".  When I arrived home and opened the box, only the laptop and cord were included.  Since I live 30 minutes from the store, I called to ask if I could return for the missing items.  I was told that I would be given whatever was missing.  
When I arrived at Customer Service, I got a completely different reaction.  I was told that bundles were not sold in open box sets.  I pointed out what the package said, and although the staff aggreed that it was advertised that way, I was told that I would have purchase the entire bundle at full price to get the missing items.  I was very disappointed in this solution. It may have been a mistake in the advertising, but the price for the entire bundle should have been honored.

Hello phc1106,
Purchasing open box products is a great way to go to get quality at a really great price. I was disappointed to read that this particular purchase hasn't lived up to your expectations. Surely, this is not the experience that we wanted you to have.
Generally speaking, open box products are sold as is with any missing items noted on the box. Bundle offers often include accessories such as a case, anti-virus software, etc. for a single great price, but an open box discount would not be applied additionally to the bundle price. That being said, what were the additional items that were included in the bundle when the product was new? What is the model number or SKU of the HP computer that you purchased? Did you speak with a manager during your second visit to the store?
I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • How to calculate current sale price like VA01

    Hi,
    I am developing one report, in which I am showing open sales order.
    Now, I wanted to calculate the current sales price from pricing procedures and conditions. Means I need the current sales price of the Item, like I am creating the new sales order today,
    Client wanted the difference between the sales order price and the current price.
    How can I get the current sales price, any Function Module for that?? Or I have to manually take all prices from condition tables and KONP, and calculate?
    I need a Function Module instead to code like..........
    Standard SAP pricing is try to get the price from top to down pricing hierarchy, if 1st level not find, then base on the combination of next level, try to get it,
    if no found, just keep going until reach the last pricing Level ( if found on any level then it will skip & pick up that price )
    For example
    ZPR0 has 3 Level
    Sales Org/DC/Currency/Customer/Material/Stor.Location
    Sales Org/DC/Currency/Customer/Material
    Sales Org/DC/Currency/Material
    If the combination of 1st level no price there, there it will go to the 2nd level until it reach the end.
    Thanks,
    Chetan Shah

    Hi,
    The Procedure for calculating MAP is :-
    Case 1 :- PO at different price
    If in Material Master your MAP is 0.8GBP & closing stock of 30Nos, value is 24GBP
    In PO if the price is 0.9GBP & qty is 10nos, then after Goods Receipt Total Value of the GR i.e. Qty * Price + any other delivery cost will be added to the material stock value.  Qty is also updated.  New Total Value / New Stock Qty will be MAP.
    In this case Qty received 10 & price is 0.9 that means value would be 9GBP.
    Total Value becomes 24GBP (Present Stock) + 9GBP (Goods Receipt) = 33GBP
    Total Qty becomes 30Nos + 10Nos (Goods Receipt) = 40Nos
    MAP becomes = 33GBP / 44Nos = 0.75
    Case 2 : Invoice Posting (MIRO) at different price than PO
    While doing MIRO is we post at different price system will check whether sufficient stock posted in GR is available.  In the above case it is 10Nos,
    If it is there, then the above logic as in case 1 will take place
    If not available, to the extent of stock availability system will post the different value & adjust MAP & remaining is posted to Price Difference Account.
    In your case it would be like this :
    1. MAP 0.8 for 30Nos (Value would be 24GBP)
    2. Invoice Posting 1.74GBP for 1No.  That means value would be 24GBP + 1.74GBP = 25.74GBP
         Qty would be 30+1 = 40
         MAP = 25.74 / 40   = 0.64GBP
    Hope this clarifies your doubt
    regards,
    JP

  • Function Module or BAPI for Sales price calculation and Pricing worklist

    Hi Retail experts,
    We frequently change purchase conditions, but not that frequently for cases like perishables, so sales price calculations needs to be done each time. This means pricing worklist generation and release is done often and then sales price recalculation is done each time article wise and for various organization level.
    We have 15000 articles for which purcahse conditions changes, it is impossible to generate and release pricing worklist and do sales price calculation for each article
    So solution may be to find a FM/BAPI for the following transactions and automate them.
    Do you know FM/BAPI for VKP5/VKBP or VKP6, WVN0, WVN1 transactions.
    Regards
    Bob

    HI Madhu,
             Thanks for the reply,
    I am looking for BAPI or FM which will check all pricing condition types( like MRP of the Material(table A304), discounts(A800,A802,A803,A804) for that customer and Tax) and give me the value(KONP-KBETR).
    I can only pass Customer, material, quantity etc.. so that BAPI or FM has do all standred checks/ validation and give the
    KONP-KBETR for all condition types like MRP, discounts, Tax. we are developing the custom program for sales order creation so we require the all this before saving the sales order.
    Regards,
    Nagesh
    Edited by: nageshdb4u on Mar 5, 2011 12:05 PM

  • MIGO-Sales price for material (NL1S ROH1 ) could not be found

    Hi Experts
    When i doing MIGO , i am getting following Error Message .i.e.,
    *Sales price for material (NL1S ROH1 ) could not be found*Message no. M7158
    Diagnosis
    The sales price valuation is active in the valuation area.
    The system could not determine a sales price on the specified posting date for material NL1S ROH1 in unit of entry in plant .
    Sales price conditions may not be defined for the material in plant .
    Procedure
    u2022 If you have a goods receipt for a purchase order or an order, the sales price is taken from the purchase order or the order concerned.
    Check the sales price in the purchase order or the order.
    u2022 if you have goods movements without a reference, you can specify the sales value (sales price including sales tax) manually.
    If the screen does not have the field Sales price, then you have a Customizing error: the sales price valuation was activated in the valuation area, but the field selection of the movement type was not changed accordingly. In this case, contact your system administrator.
    u2022 Check the definition of the sales price.
    Note that for distribution centers, the sales price of the consumer distribution chain maintained in the distribution center's master data is used.
    Proceed
    If you post this movement without the sales value, the movement will be valuated with value zero. This can change the average sales price.
    Please Advice us ...
    Thanks in advance
    Regards
    Rajesh .P

    Hello,
    Please check the following:
    -check with SE16 at table T001K whether you have sales pricing active for your valuation area,does your material belong to a very special material type
    -Check SAP Note 84480 ,109881
    -No sales price exists, no goods movements can be posted for an article subject to value-based inventory management. You must maintain the sales price in all cases.
    Please refer the link below:
    http://help.sap.com/erp2005_ehp_04/helpdata/en/12/085e95470311d1894a0000e8323352/frameset.htm
    hope the information is helpful
    regards

  • Issue in Exporting the Sales Price List and Purchase Price List for the Materials from SAP Business ByDesign (SAP Cloud)

    Hello Everyone,
    I would like to have a discussion on the issues, which I am facing at the time of Exporting the Sales Price List and Purchase Price List for the Materials from
    SAP Business ByDesign (SAP Cloud).
    (1). Sales Price List :
    We have maintained Customer Group Specific Sales Price List for the Materials in the following Location.
    Location :         Product and Service Portfolio Work Center > Pricing > Price Lists > Customer Group Specific Price List (Type of Price List)
    Target :             We want to export the entire records in some reports or excel sheet.
    Records :          Number of Materials in the Customer Group Specific Price List is more than 2,00,000
    Issues : 
                                         (A). In the SAP Business ByDesign Screen we can filter by number of records but we can export till  50,000 records.
                                                 And if we are trying to export records more than that limit, then it throws "HTTP 500 Internal Server Error".
                                         (B). We could not find any SAP standard reports in Product and Service Portfolio and/or Business Analytics Work Center
                                                for getting the entire record set of the Sales Price List, so that we can have the entire set of records together.
    Searching For :
                                          (A). Is there any SAP reports or data source available for getting the entire Sales Price List records?
                                          (B). Can we have any other filter conditions for exporting the Sales Price List records in a single shot or module wise?
    (2). Purchase Price List :
    We have maintained the Purchase Price List for the Materials in the following Location.
    Location :           Product Portfolio Work Center > List Prices > Active List Prices (Type of Price List)
    Target :               We want to export the entire records in some reports or excel sheet.
    Records :            Number of Materials in the Purchase Price List is more than 4,00,000.
    Issues :  
                                           (A). In the SAP Business ByDesign Screen we can not see more than 10,000 records and the actual number of
                                                   records are more than 4,00,000. We could able to download the records till 10,000 but that is not sufficient.
                                                   We want to export the entire records in an excel sheet.
                                           (B). We could not find any SAP standard reports in Product Portfolio and/or Business Analytics Work Center for
                                                  getting the entire record set of the Purchase Price List, so that we can have the entire set of records together.
    Searching For :
                                           (A). Is there any SAP reports or data source available for getting the entire Purchase Price List records?
                                           (B). Can we have any other filter conditions for exporting the Purchase Price List records in a single shot or module wise?
    Please go through the attached screen shots for the references and more clarity on the issues.
    I am waiting for the valuable responses.
    Thanks and regards,
    Susanta Dey Sarkar
    Bangalore, India
    19th March, 2015

    Dear Michael,
    The number of records :
    2 Million (Approximately) is for the Sales Price List Material Price Data
    4 Million (Approximately) is for the Purchase Price List Material Price Data.
    Regards,
    Susanta Dey Sarkar

  • To calculate sales price of a material

    Dear Experts
    We have a requirement to find the sales price of each material for a particular material.
    The purpose is to create the custom program that should propose the business to tell how many materials
    can be sold to a particular customer with the available credit limit.
    Hence if anyone worked on this kind of requirement earlier, kindly requesting you to advise me on the processing logic to find out the sales price for a particular material for particular customer.
    Eg:Base price(Cond type) :100
        Tax            (Cond type):10
            Sales price              :110
    As mentioned above, would like to know the processing logic to derive as 110 (Sales price) for a particular material for a customer.
    Thank you very much in anticipation.
    Moderator message : Cross-posting not allowed. Duplicate thread locked.
    Edited by: Vinod Kumar on Dec 1, 2011 3:10 PM

    Hi,
    Hope you know how to write the logic using tables and fields,
    Please use T-code u201CSE16Nu201D and feed the table for Conditions (Transaction data) table u201CKONVu201D and select your required fields of the material and write the logic.
    Regards
    DSR

  • How to get the sales price of sales SET

    Hi,
    I want to get the sales price of a sales set, is ther any fm bapi our class to doe that?
    thanzs in advanced to all
    Jaime

    Problem Solved

  • Purchase and sales price on same screen

    Hi,
    I have to write a report that shows for some material / article whole PO pricing and whole Sales pricing, like VKP5 does.
    Is there any simple solution or function modules which can be called to catch proper pricings?

    hi,
    you can get tota purchase price of article by gettin its all PIR.
    Against article you get info record in EINA table and for all info record you get purchase price in EINE table.
    For sales price use tcode VK12.
    I hope you will get start.

  • Function Module for getting the Sales Price for a condition type

    Hi,
    I am looking for a standard function module to which I can pass my condition type(new customizing) and it will return the sales price. The customer is going to create some new condition type to manitain the sales price. I'll have the necessary information like material/sales org/distribution channel, customer and need the standard function module to read the condition records for that condition type(as configured) and give me the price. PLease help if you know of a standard function module performing this.
    Thanks in advance.
    Regards
    Malthi

    Hi malthi ,
    welcome to sdn
    for material sales area u can look for the validations is table MVKE.
    the classification of the conditions is in tables like A901, a902 etc which in my opinion holds the condition types per classification .
    put a A* in se11 and this will give the list of tables per classification .
    u need to get the conditions as per kschl and dmbtr and
    etc..
    like this ..
    Get Condition Values for Material/Plant combination
      IF NOT i_a916[] IS INITIAL.
        SELECT knumh kappl kschl krech
               kbetr konwa kpein kmein
               INTO TABLE i_konp
               FROM konp
               FOR ALL ENTRIES IN i_a916
               WHERE knumh EQ i_a916-knumh AND
                     kappl EQ i_a916-kappl AND
                     kschl EQ i_a916-kschl AND
                     loevm_ko NE 'X'.
      ENDIF.
    Get Condition Values for Material/Plant/Ordertype/
    Customer combination
      IF NOT i_a925[] IS INITIAL.
        SELECT knumh kappl kschl  krech
               kbetr konwa kpein kmein
               APPENDING TABLE i_konp
               FROM konp
               FOR ALL ENTRIES IN i_a925
               WHERE knumh EQ i_a925-knumh AND
                     kappl EQ i_a925-kappl AND
                     kschl EQ i_a925-kschl AND
                     loevm_ko NE 'X'.
      ENDIF.
    just check this Fm if u can apply ur condition over here ..
    ME_GET_PRICE_CONDITION
    regards,
    VIjay.

  • Purchase Price V/s Sales price

    Dear All,
    We are buying some raw material and we are sending it to our vendors through sales order. The raw material rates keep on changing, whereas the sales price is unchanged many times. my requirement is can we provide any report or query so that the PO price and sales price at various stages can be tracked.
    regards
    Ashish

    You can develop customized report to suffice requirement.
    Look for purchase price in MC$4.

  • Extrusion Sales price based on multiple parameters of the Finished Material

    Hi Gurus,
    Scenario: Extrusion Industry- Finished Material price to be calculated, based on the following parameters:
    1. Basic Price of the Finished Material
    2. Alloy Market Price
    3. Temper Price
    4. Type of Finish based Price
    5. Length ordered based price
    A. Customer wants the Sale Price of the Finished Material to be sum of 12345.
    B. Customer wants to Change the Basic price for few Customers.
    C. Customer wants to Change the Sale Price of the Finished Material based on the Market fluctuations with respect to the Alloy used in the production of the Finished Material.
    How to address, this type of Scenario ? Those who have come across similar scenarios in Extrusion Industry can share their experiences ?
    Do we need to go with Variant Pricing ? If so, do we need to go with KMAT or FERT ?
    Thanks & Regards
    Sreekanth

    hi,
    1. Basic Price of the Finished Material
       Kondition xxx1  Access : 1. Kunnr / Matnr   ex      ( B )
                                                 2. Matnr
    2. Alloy Market Price
        Kondition xxx2    Access : alloy - price
                                    with formula over the weight of the Material
    3. Temper Price
        Kondition xxx3
    4. Type of Finish based Price
        Kondition xxx4
    5. Length ordered based price
        Kondition xxx5    with Formula over the length
    6. Summ of 1 - 5
    7. xxx6 Manual Price   with exclusion of xxx1 to xxx5      for C - manual Price
    or
       xxx7 Rabatof sum 6   for the scenario c -- for scenario c, there is to less information, what there should be done.
    so far, i dont see a reason for variant pricing.
    hans

  • VA01 and from material view and last SO it shows wrong last sales price

    Hi,
    In sales order condtions the current flow is as follows:
    sales price PR00 - 8.36
    insurance ZZC0 - 0.03
    So the total value is 8.39 inr.
    But the client requirement is, the total value should be 8.36 only.  Insurance value should not add to the net price, but it should display in sales order condtions.
    we can do the pricing as statistical in pricing procedure for insurance.  But  client is not accepting for that.
    please letme know is there any other alternative way to get the required solution.
    look forward for your answers.
    thanks in anticipation.
    br,
    Hari.
    Moderator message: not directly related to ABAP development, please post again in the appropriate functional forum.(ERP SD?)
    Edited by: Thomas Zloch on Jul 13, 2010 2:43 PM

    When you use the query as a formatted search with auto refresh the query will Populate the Value of the first column from the first row of the query result.  Therefore the user will not see the last 2 prices for which the SELECT statement was created.
    To see the last 2 prices the user has to manually press ShiftF2 which is the same effort as CTRLTab.
    Writing a simple SQL is easy but it is important to educate the client with the benefits of using out of the box functionality when one already exists
    -Suda

  • How to Prohibit Sales Price Lower Than Material Standard Cost

    Hi Moderators:
    I got a problem from our sales departement, because they found a manual mistake, that was, somebody who maintained a incorrect sales price in the condition record which was lower than the standard price in the material master data! This must be a error!
    My question is, how to customize in SAP system and prohibit to maintain the sales price (LT standard price) in the condition record? Maybe system could issue a "Warning" or "Error" message to the user before saving the changes!
    I'm highly appreciated that you can help me to solve the problem. Thanks in advance.
    Have a good day and best regards
    Z.T

    Hi Zhang
    If I have understood correctly, you want that, when the "Selling Price" is less then the "Cost" , system should give you warning or should prohibit from futher processing.
    That means, system should not allow negative Profit.
    If this is the requirement, then you can not set it in the Condition record.
    You need to make the settings in the Pricing Procedure.
    Go to your Pricing Procedure and for the condition type VPRS(Cost) make the below mentioned settings.
    Sub Total -  B,
    Requirement --- 4'
    AltCTy  - 5  and save the settings.
    Now when you create an order with Negative Profit ( Selling Price is less then Cost),system will give you warning and if  you will try to save then system will regard this document as Incomplete.

  • Cannot save billing, when the sales price is not maintained in VK11

    Dear Expert,
    I want to block billing when the sales price is not maintained in VK11?
    How to block it?
    Thanks
    SAP Support

    Hi,
    We cannot have incompletion procedure at the billing document level.It will be happened at the sales order level.
    But we can control this one either by using the user exit or any ABAP code.
    Goto the T.Code "V/06".Select your condition type.Details.Maintain the value as "A" for the field "Manual entries".
    Goto the T.Code "V/08".Select your pricing procedure.Details.
    Maintain this condition type as required.
    Save.
    This ensures that it should fetch values for this condition type automatically i.e. from condition record.Else it will throw an error message.
    Regards,
    Krishna.

  • How can calculate tatal price (sales price + Tax)?

    Hi,
    I set the pricing procedure and result of this can be appear in the net value as follow:
    Net Value = Sales Price - Discount.
    But I defined tax condition type that system calculated but it did not show in the sales order screen.
    I know , I can not see tax in the net value , but I want to know:
    1- How can I  see the result of all Tax condition in the sales order?
    2- Is it tax filed in the sales order?(I can not find it yet)
    3- How I can have total price in the sales order, because I want to create invoice in VF01?
    4- Can I have total price (Sales price - Discount + Tax)  in the VF01?
    Thanks a lot.

    Maintain Tax Condition Type as statistical in the Pricing Procedure.You will get Tax value in the Tax Tab at Item Level.
    Also maintain Total Price at a new step after all the Condition Types so that you will get the Total Value at Sales Order Level.While creating Invoice ,you will get Total Price through Copy Control.
    Best Regards,
    Ankur

Maybe you are looking for

  • How to use the same email address for outgoing email on two iPads?

    How to use the same email address for outgoing email on two iPads?.   My wife and I both use the same email address.  We receive the same incoming email on both iPads but are unable to send email from my wife's iPad.  She is using an iPad 2 and is us

  • Provision that MRP is not be considered for specific line item of Sales Ord

    Is their any provision that MRP is not be considered for specific line item of Sales Order in MRP run? (Ex: Planned order is also generated for free/ADC sample quantity entered in Sales order)

  • Importing movie files

    I'm getting a new ipod that plays video files and I'm really lost... How do I transfer video files to itunes from my dvds? which type of files will it play?

  • This equipment isn't made for iphone !!

    My iphone started to show the massage "This equipment isn't made for iphone do you want to turn on flight modus........" i got this massage first time using a ipod car charger. This was whit 1.1.4 than i upgrade to 2.1 (5F136), but the massage still

  • Common internal order for multiple company codes.

    Hi All Can I have one statistical internal order which can be used at more than on Company code where controlling is common for all company codes. Thanks in advance reg S. Habib Pasha.