Sales + CIC Winclient + Marketing Bulueprint

Hi Guys.
I am looking for a blueprint document for
Sales : - Opportunity Mgmt, Quotation & Order Management
CIC WinClient
Marketing: Lead Management, External List Mgmt, Market Segmentation, Marketing Campaign & Marketing Calendar
I would be starting of in my new job and since i am new it your help would be much appreciated.
Anyone have any blueprint documentation can you kindly e-mail it on.
[email protected]

HI...
how can u expect BBP in a forum.....they are very confidential.....if u have any other docs which can lead to ur improvement of ur skills u can get..
regards,
sanjana

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What are all Modules come under sales,service and marketing in Oracle CRM?

Hi All,
This is Hemanth writing in. I'm new to oracle CRM implementation in client side through Oracle Business Accelerator Methodology . I want to map sales ,service, marketing Modules.
Our client Company is manufacturing crane, tower crane,cutting bending machine.
what are all Modules come under sales, service and marketing ?
In Which module we can map the Trade management and logistics ?
Thanks in Advance
Hemanth.C

hi prakesh,
firstly, cic winclient is an older version and obsolete so its better to implement the new crm version.
secondly, in any case if you want to implement, then your 3rd party raw data has to be mapped with the SAP system which could be a problem. Middleware could be a lot of effort. Rest all depends on how much customization you need for your business requirement in cic and sales. In case you are implementing standard functionality mostly then no major complications are expected otherwise lot of development effort may be required.
regards
shikha

How to use Function CCM_HAB_EXECUTE from CIC WinClient?

Hello,
i me calling the function "CCM_HAB_EXECUTE" to call specific CIC-Actions (Transactions) from the CIC WinClient?
How can i also give the Function above the Value of the object i would like to display or edit in the called Transaction??
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Message was edited by: Nazih Kayyali

Hello,
I want to use funtcion CCM_HAB_EXECUTE to process cic actions but how can I read the result? If the users cancels the transaction for instance...
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Hi all,
Is it possible to generete ERP order when using the functionality for mass generation of sales orders via marketing projects?
cheers Camilla

Hi Camilla,
We need to see your requirement by breaking it into two steps. Both are possible.
1) Generating Mass orders in CRM using the marketing Projects.
2) Creating ERP order.
Technically what you want is achievable. Personally i have not done it, but am confident it is possible.
You may refer to these links to get more info.
http://help.sap.com/scenarios_bus2007/helpdata/en/47/31a375878f203de10000000a114a6b/content.htm
http://sap.ittoolbox.com/groups/technical-functional/sap-crm/generate-sales-orders-in-mass-based-on-marketing-campaign-crm-60-2943656
rgrds,
Randhir

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Hi all
i want to use BP seaarch functionality on CIC Win client screen,now when i have added the Workspace for BP search i am getting the blank screen under the BP search tab,
please tell what is required to enable the BP search full fledge functionality on CIC winclient screen
i am working on CRM version 5.0
help will definitely be appreciated
best regards
ashish

Ashish ,
Try this
Please do as suggested below .
IMG -> CRM -> IC Winclient -> Visible components -> Search Strategies -> Define profile for search strategies
Here select your search profile -> Click on Search attributes ->
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Regards,
RKumar

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Hi,
Can any body send me a cook book on CIC winclient 5.0 to [email protected]
Thanks in advance,
Ramakrishna.R

Hello Mohit,
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Ibase integration in CIC winclient

i have created one Ibase and assigned partner to it but when i search partner in CIC winclient it doen't show me the Ibase ? what will be the reason ?
can any one help in this.
Thanks in Advance.

Hi Rakesh,
Ibases will be seen in the navigation area tab and as well as in the application area. (IB_NAV)
To search for Ibases first make sure that in the search profile (search attributes) you have maintained a partner for Ibase search.
Customer Relationship Management-> Interaction Center WinClient-> Component Configuration-> Visible Components-> Define Profiles for Search Strategies
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Do reward with Points.
Regards,
Shalini Chauhan

CIC WinClient - BOP Method nee help

Dear Folks,
I'm going to rolled out to another CRM project where i have to support for CIC-WinClient. The Issue is i'm not good at CIC, Can you let me know How to work with BOR Methods in CIC?
The system configuration is CRM 4.0 and R/3 4.6.
That would be highly great if you can suggest me a doc for BOR Objects.
Awarded points for the best suggestion.
Srujan

Hi,
please see note 322517 and related!
Furhtermore please the search in SDN, there are several threads dealing with this
issue.
Regards, Gerhard

Mass generation of sales orders from marketing projects

Hi,
I am trying to create sales order from a campaign. I get an error message: Sales orders are only generated when products and quantities are assigned. I have added a quantity in the order template, but from the campaign the is no field available for entering the quantity.
regards Camilla

Hi Camilla,
In order to generate Sales order please use the BADI : CRM_MKT_MODIFY_ORDER
Details:
Interface - IF_EX_CRM_MKT_MODIFY_ORDER
Method - MODIFY_SALES_ORDER_OBJ
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Hope this helps.
Regards,
Anup

How to hide fields in BP search tab of CIC Winclient ????

Hi All,
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But, now when I search for BP in CIC0 it doesnt get searched. I mean after search, the result fields dont get filled with any data. If I revert my changes everything works properly.
Are there any other changes required to be done ????
Am I missing some step(s) in between ??
Any suggestions would be of great help !!!!
Regards,
Ashish

Hi Anirban,
       That is exactly the code I have deleted.
I have carried out the following steps :-
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2) In define profiles for search strategies
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- Copied CRM_ISM_SUBCREATE2 to ZASH_CRM_ISM_SUBCREATE2
- In search attributes->General tab-> Changed HTML for BP Search to ZASH_BPSEARCH.
3) In Customer specific system modi->Define customer specific search control-> Copied the following entries
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     DESCR     X
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     DEVICEID     X
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     GUID_COMPC
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     IBASE
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     INSTANCE     X
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     OBJECT_FAMILY     X
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     OBJECT_ID     X
O_ISM_BPSEARCH     CCMIBCOMPFIELDS     PRODUCT_ID     X
and changed O_ISM_BPSEARCH to ZASH_BPSEARCH and removed the X flag from all entries
4) In define IC winclient profile
CONTACT_SEARCH_CONFIGURATION = ZASH_BPSEARCH
Regards,
Ashish

Cic winclient : Extra search field is populating with BP number

Hi guys
I enhanced the IC WINCLIENT search criteria with Extra field ( BP External number) in the BP extended search area i.e application area by adding the HTML code and I Modified all the relevant function modules, when I am searching with BP External number it was working fine, <b>except in the result screen Extended field ( BP External number) is filling with BP Number not with the BP External number .</b>
is it required to make any changes in the html code
I did the below HTML code
<TR><TH align=left width=28%>BP External Number</TH>
<TD width=72%><INPUT name=BP1_BPEXT size=20 maxLength=20 type=TEXT/PLAIN>
</TD></TR>
Pls help me what I am missing
Thanks in advance
Warm regards
Rajasekhar
<b></b>

Hello,
please see note 950975 and check IE versions and also check that the latest GUI patch is available on the users PCs.
Regards, Gerhard

Annual sales feild in Marketing Tab of General data in Customer Master?

Hi SAP GURUS,
can anyone tell the relevence of use /need of this
how it is update and what basis it will update
thanks in advance

hi,
pls go thro the links,
Customer Master Data - Tab Marketing.
thanks.

CIC WinClient

Hi All,
I have created a customised BP search. Its working fine.
The BP search searches the IBASE/Iobject for a given Model + Serial Number.
I create a new customer using the Lean BP Creation function.
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Hope I am clear in my question .
Thanks in Advance
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Hi Ramesh,
I do not have a solution for your problem. -)
Nevertheless, perhaps you can give me some hints how to enhance the BPSearch in IC Winclient.
I need to add some more fields for searching and showing.
Thanks in advance.
Frank

CIC Winclient Behavior

Hi Gurus,
Here is some strange problem on our system hoping for help!!!
When we execute transaction CIC0 and within CIC0 (first time from CIC0) If I execute VA03 (R/3) from call processing area we get an error 'connection to other system could not be established'. Right after this error if we execute VA03 from call processing area it will take us to R/3 Logon screen.
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If we exit CIC0 and get back in will have same error.
I am looking to get rid of error and expecting the logon screen any time or every time when va03 or sale transactions executed.
Thanks in advance
Raman

Hello Kripa,
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Thanks
Raman

CIC - Winclient : Automatic bp-popup in inwait mode ?

Hello,
is possible to get the bp-popup in inwait mode automatically,
as it happens when I search manually for a phone number ?
When I search manually for a phonenumber, system pop-ups automatically
a window, if there are more then one bp found in system.
Now I want to know if this automatic bp-popup is possible in inwait mode in cic ?
Hope someone can help me !
Thanks and best regards
Gerd

Has nobody a solution ?
Check again.

Sales + CIC Winclient + Marketing Bulueprint

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