Sales Invoice is not generating 2 line items?

HI,
My SD consultant has created Sales Order and did the billing and released that to accounting.Now the problem is - system is generating only customer account -Debit and system is not generating the Sales account as credit.
what could be the reason.how can i solve this.
Thanks
Prathima

hi,
Please check the configuration in VKOA  - Acct Key
hope its useful
regards,
R.Ramakrishnaraj

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