Sales office data missing after patching in CRM
Hi,
We have CRM 4.0 for internet sales.
Recently, we patched our Development and QA CRM systems from SAPKU40009 to
SAPKU40016.
Immediately after the patching, we see that the Sales office information in the BP (Sales area- organization tab) is missing. We have only one Sales org and Dist channel with division not active. All the sales office belong to the same sales org. Nothing has changed w.r.t org model before and after patching and all the org units are checked for determintation.
Everything was working before the patching. Just after patching, we find the sales office information blanked out in the BP and as well as the drop down list is empty.
I can see the sales office table entries for all the BPs in CRMM_BUT_SET0140. But when ichange the BP data (for some other field) and save, the table entries get deleted as i am not able to assign the sales office any more.
We have not buffered the attributes. I tried that also and ran the report HRBCI_ATTRIBUTES_BUFFER_UPDATE, but it is of no use.
Can somebody help?
Thanks
Shankar
Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
Krishnen
Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM
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