Sales Office & Sales Group not copying from customer Master

I have a few values such as Sales district, Sales Office, Sales Group transportation zone etc in Customer Master.
However, only sales office and sales groups are not copied over to SO upon creation. Does anyone know why?
Thank you.

Hi,
If the sales office & sales group is maintained in the customer master , it should get copied to sales order.
It seems sales office is not assigned to sales area .Kindly check below config
1. Sales office assigned to sales area , below is the path
    Enterprise structure --> Assignment --> sales and distribution --->assign sales office to sales area
2. Sales group assigned to sales office, below is the path
  Enterprise structure --> Assignment --> sales and distribution --->assign sales group  to sales office
Hope this will help.
Regards,
Sanjay

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