Sales order can not delete if it is free goods inclusive qty.
Dear sir,
I am unable to delete the sales order in the system.
This sales order has Free Goods items. Total order qty is 100 pcs. Main item has 98 pcs and sub item 2 pcs are free sending to customer with 0.00 net value.
When I deleted sales order only main item with qty 98 can be deleted. but sub item for 2 pcs can not deleted and below msg. appears.
Item 000021 may not be deleted (free goods inclusive quantity)
Message no. V1724
Can anyone please help in this regard. How to deleted sales order with free goods inclusing qty. Any copy control setting.
Please advise
nain b chand
Dear Durga Sana
No sir, I have deleted first main item. then second time tried to delete together and third time tried to delete from sales document then delete both but could not delete and same msg. is appearing.
Further please note this is return order created with reference of billing document.
We have created return order but now not need to further process.
Hence we want to delete this return order. In this case sub item as free goods can not delete and msg as marked above is appearing.
Any solution for this free goods item please SAP experts?
regards/nain b chand
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