Sales Order Confirmation Email in CRM

Hi Experts,
The requirement is to send an email as soon as the sales order is saved in CRM.
I am using action profile for this and in action profile i have used the following:
Time of processing: When saving the document
Assigned Processing: Smart forms Mail
Form Name: CRM_ORDER_CONFIRMATION_01
Processing Class: CL_DOC_PROCESSING_CRM_ORDER
Processing Method: CRM_ORDER_EXEC_SMART_FORM
I have made it partner dependent and its taking the email id mentioned in the sold to party as expected.
When i create a sales order and save it. I get the following error:
Error when sending to 'Email mentioned in sold to party'
Error during send process
Action could not be executed successfully.
Could you please assist me in this.
Thanks and Regards,
MG

Hello,
I believe the error which you are getting is displayed is the processing log in the action tab in CRmd_order.
Please do the following and let me know.
Can you check the SCOT ->SMTP settings in CRM system.?
Also go to SOST and check status. Please try tu push the mail from there.
Also, make sure that the email ID used in SP is allowed in the client domain.You can check this with the client basis team.
Hope this helps.
Regards
Sanjib

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