Sales order going to dump when we enter product in the transcation

Hello Gurus,
I am facing a problem in the sales order, when i enter a product in the transcation(TA) it going to dump........It is showing the message like this.........,
What happened?......
    Error in the ABAP Application Program
    The current ABAP program "SAPLCRM_MKTTG_PF_SEL_INFOSET" had to b
     because it has come across a statement that unfortunately cannot be
     executed.
Error analysis......
    An error occurred when executing a Remote Function Call.
    "CPIC-CALL: 'ThSAPOCMINIT'#Unable to determine host address:
      NiHostToAddr failed "
    Status of connection.... "CODE=CM_PRODUCT_SPECIFIC_ERROR -1 -1
    SAPCODE=497
     CONV= " Internal error code.... "RFC_IO5"
    There is an error in the communication system. To clarify
    and resolve the error, contact your system administrator.
    Last error logged in SAP kernel
    Component............ "NI (network interface)"
    Place................ "SAP-Gateway on host IGINXMIEP / sapgw00"
    Version.............. 38
    Error code........... "-2"
    Error text........... "hostname 'iwdf7yte.wdf.sap.corp' unknown"
    Description.......... "NiHsLGetNodeAddr: hostname cached as unknown"
    System call.......... " "
    Module............... "nixxhsl.cpp"
    Line................. 223
    The error reported by the operating system is:
    Error number..... " "
    Error text....... " "
    Please provide me the solution...........its very urgent
Thanks and Regards
Chandramohan
I dont Mind to reward full points............

Hi julius,
Thanks for the reply,
The settings in the SAP Note, which you have given....they are in already in place.
Regards
Chandramohan

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Sales order going to dump when we enter product in the transcation

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