Sales order is blocking while credit limit is exceeded ...

Question

Dear Friends ,
Client issue  regarding credit management ,
all customers are defined under low risk category ,
in OVA8 transaction code we activated 
i) For Static credit check : reaction D & status Block checked & open orders , open deliveries are blocked
ii) For Oldest open items :  reaction D & status Block checked & days oldest item 10 days
Issue is ,
while creating a sales order pop-showing credit limit is exceeded but it is not blocking the sales order , some not blocking the delivery .  It is showing only pop-up for when it is in periods from 10-60 days in F.31 transaction code  . requirement is it should be blocked .
Please respond asap ...
thanks in advance ...

Answer 1

Dear,
Oldest open Item check works as follows.
Say, you have set the Oldest Open Item indicator with D and Block (activated) and Days oldestItem as 1.
Then, the system will check if there are any any open accounting documents (billing documents which accounting document is created and not cleared) - and will consider the bill due date too, and will validate, if there are any open items which has crossed the billing due date, and that cross count is greater than the one mentioned in OVA8.. If any such document is there, then it will block the sales document..
say: Billing date: 10/10/ 2011
Payment terms: due in 10 days
Then, this will be treated as oldest open item after 20/10/2011..
If you are creating document on 22/11/2011, the system will block the new order as this document exceeds the count (count in OVA8 is 1; whereas, this document is older than 2 days)..
Hope this clarifies about oldest open item and when the system will block the sales order..
Check in FD10n, this will show you all details clearly..
If the credit block is set, still you are able to create delivery, check any seasonal factor or checks in financial A/R summary is maintained (if anything)..
thank you
Venkatesh