Sales order qty not confirmed when delivery done with partial qty

Hi Guru's
Need your help............
We have issue in drop shipment scenario process. Sales order created with 10 line items from CRM and order released from CRM and replicated order to ECC and backend created PR also. After that user set reject status for all items so that PR line items also deleted, again user released rejection status for all items and line items updated in the same PR with different line item number for materials then PO & GR also done in ECC and stock also allocated for sales order line items but still sales order qty not confirmed in CRM sales order. 
I checked all configurations regarding availability check but could not found.
Example:
     Sales order line item qty: 4            -      2 qty confirmed (delivered).
     For remaining qty (2 items)I have done GR. After GR It is allocated to sales order but it is not confirming the order quantity.
plz help me to fix this issue?
regards
sai

Hi,
Please check In ERP transaction OVZJ, for the sales org, distribution channel, and division that is being used in the affected sales orders, set the Avail. Check Rule to 'E'. Then retest the issue, as this might help.
Regards
Gavin

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