Sales org
Hello experts,
I have created an org struct. I have created org unit for marketing, sales and service. I have given required attributes to these org units.And i have checked "obj permitted for determination". Also in function tab I have checked sales scenario and sales organization option for these or units.
Now when I come to BP transaction and try to set a relation in relationship tab by clicking on "create" button. It ask me to select sales area. But in sales area it shows only Marketing org unit. But it does not show sales and service org unit.
I tried almost all possible steps..but couldn't make it. Pls help me here.
Useful points will be rewarded.
Regards
Kushal
Hi Kushal,
Please check the following customizing settings
1. Performing Division Settings
2. Defining Divisions
3. Defining Distribution Channels
4. Defining Combination of Distribution Channel and Division
<b>And please look into the following process and implement it</b>
Some processes of CRM need to have the sales areas. The sales areas are represented in the organizational model that you can maintain with the transaction PPOMA_CRM, this means they are not physically stored, but they are the result of the different combinations of sales organizations, sales offices, sales groups, channels and divisions maintained in the organizational model.
Whenever a CRM transaction or a business partner needs the sales areas, they are calculated, and this is an expensive process. To speed up this process, the sales areas are buffered.
Report HRBCI_ATTRIBUTES_BUFFER_UPDATE is used to buffer the attributes of organizational management objects. To enable buffering you have to maintain view T77OMATTR.
1. <b>Enable Buffering for Sales Scenario</b>
Transaction code OOATTRCUST
a)Select the structure node Scenarios
b)Check the checkbox in the column Buffering for the scenario SALE
c)Choose Save
2. <b>Update Buffers for Sales Scenario</b>
Transaction code SA38
a)Call transaction SA38
b)Select the report HRBCI_ATTRIBUTES_BUFFER_UPDATE
c)Select the checkboxes for Delete All Buffers and Restructure buffer on Date
d)Choose Execute (F8)
Now you go backand check whether sales areas are coming
<b>Reward points if it helps</b>
Murali
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Mohit Singh -
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