Sales Return - Subsequent delivery free of charge.

Dear Gurus,
Scenario:
We had sent some quantity of material say M1 to our cutomer.
Customer has paid for those quantity. Now, customer has returned the goods for some more modifications which needs to be done and send back to customer free of charge.
How can i receive the goods in my stock and despatch to customer again ?
Please advise.
Shailesh Panchal

Hi,
Make a sales order without reference and add all required details like material ,qty,customer code etc.
then select item category as TANN-free of charge item. but you need to maintain pricing procedure accordingly.
Make a return delivery and issue credit note accordingly through VF01.
This will help to accept free goods and issuing CN with ZERO value.
Regards,
Sandesh Sawant

Similar Messages

Subsequent delivery free of charge

Dear Friends,
I had processed subsequent delivery free of charge,with reference to a sale order.
in the sale order the material has the basic price.
when i processed the subsequent delivery free of charge document,both item and header condition is blank.
according to the scenerio the delivery is free of charge for the material.
but the material has pr00( basic price).
Kindly clarify on this.

Hi,
If it is the client requirement then you can give the Invoice type in VOV8 of the order and check whether he requires order related billing or delivery related billing and based on that give Billing relevance in the item category.
And check the copy controls for the same.
Thanks,
Sree.Manam

Subsequent Delivery Free of Charge and Free of Charge

hi all,
What is Subsequent Delivery Free of Charge and Free of Charge?
and Can i get some material on this topics........
regards
Arun

Hi there,
Free of charge is when you send the free samples to customers. FD is the order type.
Some times customer may return goods coz of damge or of poor quality. In that case, he returns the goods & requests substitution. In that case we create subsequent free of charge order type SD.
Pls refer below for further information:
http://help.sap.com/erp2005_ehp_03/helpdata/EN/70/a7853478616434e10000009b38f83b/frameset.htm
http://help.sap.com/erp2005_ehp_03/helpdata/EN/70/a7853478616434e10000009b38f83b/frameset.htm
Regards,
Sivanand

Reversa of subsequent delivery free of charge invoice

Dear All,
Normally when we create any subsequent delivery free of charge , as soon as we create it , the accounting document is cleared automatically.
Now when i want to reverese this invoice i am getting error message " The document is already cleared "
How can i reverse it.
Thanks in advance,
Jigensh

Hi
First reverse the document through T code FBRA and then cance l the document
Regards
Damu

Subsequent delivery free of charge-SDF

Hi,
In SDF scenario,How to process excise invoice?
Example:-
Order(10 Qty)->Delivery(10 Qty)->Billing(10 Qty)->Excise invoice(10 Qty)->Return Order(2 Qty)->Return Delivery(2 Qty)->
SDF(2 Qty)->SDF Delivery(2 Qty)-> Excise invoice(?????)
Since Customer has already paid Excise for 10 Qty,Again for SDF do we need to create Excise invoice???
Pls guide Me.
Regards,
Mohd Azeez

If possible define one Discount condition type which will be manual. Make its calculation type as %. And in SDF maintain the same with 100 % dis. so that even if net value comes not equal to zero, because of this manual dis. cond. type net value will become as zero
where i have to maintain this cond type. i.e after price or after which cond type.
As u suggested it is manual process..
Can we do it automatically to make the net price zero
If you are creating Proforma Invoice, then create SDF wrt this Proforma Invoice instead of Original Sales order so that system will automatically copy zero value from Proforma Invoice to SDF.
this i didnt understood..
My scenario is like this.....
Order(10Qty)->Delivery(10 Qty)->Billing(10 Qty)->Excise Invoice->Returns Order(2 Qty)->Returns Delivery(2 Qty)->Excise Adjustments(J1IH)->Sub.Del Free of Charge(SDF) for 2 Qty -> Delivery(2 Qty) -> Proforma Invoice(2 Qty) -> Excise Invoice.
Please guide me whether i am correct...
I facing the problem in SDF...
with regards

Subsequent Delivery Free ......Why Freight calculated Twice

While doing Order SDF taking refrence of previous order I have come across this unique problem It makes sence that price is not determined but what is the logic of calculating Freight Twice using KF00 . I see that in pricing procedure RVCA01 (procedure for subsequent delivery free of charge with Freight ) . Gurus throw some light here. Why freight is being calculated Twice
Thanks

Good thinking but Freight condition is not maintained in supplement
I have already told that the condition type for freight is maintained TWICE .in pricing procedure for Subsequent Delivery Free RVCA01 ...Any special reason ?
Can any gurus know why freight condition is maintained twice ie Freight Twice using KF00 ?
What should be the reason?
or is it by mistake KF00 condition was maintained twice?
Edited by: arnoldsw sw on Mar 23, 2008 1:29 PM

Delivery free of charge Invoice should not Post to accounting

Hello,
As per Client's specific Business process , till now ZERO value Invoice(Delivery Free of charge) is created (This is not SAP Standard).
No accounting document is generated because of ZERO value of Invoice.
Only COPA Document is generated.
ZERO value invoice is generated because of all Pricing Conditions are Statistical in Pricing Procedure.
Now , Requirement is to create Invoice with Values & also Print values in Invoice, without posting it to accounting.
The simplest way to do it to remove Statistical check from all Pricing conditions , Values will start Printing.
But in this case ,Invoice getting started posted to accounting.
Q:- Please let me know the simplest way to create Invoice (Delivery Free of Charge) with values but on the same time , it should not post to accounting only COPA should be generated.
(AR Electronic Invoice)
Thanks in Advance.
Regards,
Vikas

Hi,
Free of charge Deliveries are basically of 2 types.
1. When you send Promotinal materials for display purpose, Physician samples in pharma industry etc.
Those materials do not have any commercial values, they are send free-of-charge.
We process those materials with Order Type FD (Free-of-charge Delivery).
2. Another case, when suppose you had sent 10 units of some material (commercially valued materials) for which customer has already paid the money to you.
After that suppose customer has found that 2 units are damaged or defective for which he has returned the 2 units to you.
Here, you have 2 options to compensate the customer, either you will issue a Credit Memo or you will replace with fresh units for those 2 returned units.
If, you will replace 2 fresh units to the customer, then it is called "Subsequent Delivery Free-of -chrge".
The Order Type used for the above is "SDF".
In this case, even though the material is a commercially valued material but we send it as free-of-charge as Customer has already has paid for it.
In both the above case, may it be "Free-of-charge Delivery (FD)" or "Subsequent Free-of-charge Delivery (SDF)", both the transactions are not relevant for Billing.
You can check the same in Sales document Item category KLN and KLX, both are not relevant for Billing. That means you can not create a commercial Invoice for those transactions.
In the above case, if required we create Proforma Invoice with reference to the Delivery document.
Proforma Invoice is a dummy Invoice and not posted to Accounting.
So, in your case you can create a Proforma Invoice.
Regards
Pradyumna

Delivery free of charge pricing error

Hi Guru's,
I want to give 0.5% discount to the customer for delivery free of charge.But when i am creating sales order delivery free of charge with refrence of existing sales order system is not picking up any price.is it possible to give credit memo of 0.5% in case customer already made 100% payment.suggest me how i can deal the pricing in this case.
Thanks
Davinder

case 1:- when creating dlevery free of charge order with refrence of existing order no price is determined and system does"t showing any error.
case 2:- I want to give 0.5% discount in case of delivery free of charge.how can i do it in case already 100% payment made in standerd invoice and payment still to be made after delivery to ship to party.

Create delivery free of charge SO

We are using FD type of sales order to create a free of charge item for customer. I would like to know, is it possible to auto create invoice after PGI. Thanks!

Hi Friend,
For Free of charge delivery there is no requirement to create BILLING DOCUMENT.
The Freee of charge delivery is the scenario where you will send the free sample to the customer in Business.
For further clarification goto VOV8 and click ont the document type FD and checkk int he Billing tab.
you can find that no Billing document assigned. This is the standard process,
regards,
santosh

Delivery free of charge

Hi all,
When I am doing FD,the price is picking in the sales order and its not zero. The Doc pricing procedure is C in VOV8 and in pricing procedure determination.Still its picking the price from condition records. Kindly help..

Hi,
If you want to calculate taxes then process in normal way.
Rather determining item category KLN, determine item category TANN (Pricing - Free of charge 100 %)
Maintain basic price and maintain discount 100 % so taxes are calculated and net value becomes zero.
Kapil

Delivery free of charge item control

Hi all
Where i can set the control "B" for free of charge items for avoid they are copied in delivery without their parent item?
Thanks
Davide

Hi,
Go to Item Category Definition (T-Code : VOV7) and assign B to the Pricing field. This particular item category will now be treated as a free goods item.
Coming to your other question: Free goods should be dispatched only with the main item.
I don't think system has any such restriction for exclusive free goods. In case you have inclusive free goods, you can have the free goods without item generation in that case you will have the material dispatched with the main item.
Thanks n Regards,
DP

Free-of-charge subsequent delivery

Hi experts,
"If the customer is to receive replacement goods, do not create a credit memo. You can enter a reason for rejection for the appropriate items in the return. You then create a free of charge subsequent delivery with reference to the return in order to send the replacement goods to the customer. "
(It comes from SAP help
http://help.sap.com/erp2005_ehp_03/helpdata/EN/70/a7853478616434e10000009b38f83b/frameset.htm).
Got some questions about the above. Pls help to solve. Thx.
Q1: Does the process match SAP statement above, sales order -> outbound delivery -> invoice -> return order (to be rejected after PGR for return delivery) - return delivery (PGR) - free of charge subsequent delivery (to be created with reference to return order) - delivery (no invoce to be created)?
Q2: If the process is correct, how can the financial balance the value of returned goods, sales cost? Is it through the replacement goods? In my previous understanding, it's the must to create credit memo because return delivery has PGR.
Q3: What order type is used for free of charge subsequent delivery? It seems SAP help mentions FD while some one mentions SD.

Hi Cathy,
>Q1: Does the process match SAP statement above, sales order -> outbound delivery -> invoice -> return order (to be rejected after PGR for return delivery) - return delivery (PGR) - free of charge subsequent delivery (to be created with reference to return order) - delivery (no invoce to be created)?
> (to be rejected after PGR for return delivery) -
What does this mean???
Std Process is
Sales Order - Delivery - Invoice - Return Sales Order (wrt sales order / billing document) - Return Del. (wrt Return Sales order ) - PGR - Credit Memo wrt Return Sales Order
OR (If not to create credit memo)
Free Of Charge Sub. Deli. Doc. (which is sales doc.) wrt Return Sales Order / Original Sales Order - Standard Deli.(LF) - Proforma Invoice
>Q2: If the process is correct, how can the financial balance the value of returned goods, sales cost? Is it through the replacement goods? In my previous understanding, it's the must to create credit memo because return delivery has PGR.
It is not must to create credit memo unless the customer has asked for.
Eg. if you have sold material worth Rs. 100/-, invoice is created. Here customer a/c is debited. Now, you do return sales order - return delivey. Till return delivery, no accounting posting take place as far as customer is concerned. (Material doc is created after PGR and then a/c doc is created where cost of goods is posted) So after PGR, if the cust wants, either you can create Credit Memo where you return the money (in this case Rs.100) to customer that he has already paid or you deliver the material free of charge.
Only in case of Credit Memo, accounting takes place where customer a/c is credited. So there is reverse posting
For free of charge del. there is no accounting posting taken place
>Q3: What order type is used for free of charge subsequent delivery? It seems SAP help mentions FD while some one mentions SD.
Both these Sales Doc. types are available in Std SAP system
SD - is used for Subsequent Delivery Free of Charge that is created wrt Return Sales Order / Billing Document
FD - is used when you want to give any free sample to the customer. Therefore it does not have any reference
Hope you get some inputs
regards,
Sagar

Free Subsequent delivery Order

Dear Gurus,
I want to create free subsequent sales order and want the reference mandatory. in the mandatory reference I am making sales order as mandatory reference. But here i dont know which sales order I should suggest to the user? either a Return Sales order or a Normal sales order?
1) In my opinion, Normal sales order should be entered as a reference document. Please correct me wid the reason here.
2) my second query is regarding the same Subsequent Free Sales order.
Suppose I want to create this order for the LUMF BOM how it is possible?
if I give the Sales order number of BOM material system is unable to determine the material in the SD document.
What is the standard procedure here ? Do i need to enter the material manually or any other type of copy control is there.
Please suggest me for above queries. Thanks in advance.
regards,
Sanjay

Hi
"Subsequent Delivery Free-of-charge" is always created with reference to the "Return Order".
Suppose, you have send 50 units of material M1 to the customer for which he has already paid for.
Now, your customer has returned 10 units of M1 due to damage in transit. To process the Return , you need to create a Return order ,either with reference to the Sales order or Billing document.
Normally, we refer to the Billing document.
From this Return order, we create Return Delivery followed by PGR and goods comes into your Warehouse with movement type 651 and goes to Returned stock (a restricted stock).
As customer has returned the goods of 10 units, now you have to compensate the customer. To compensate, you have two ways, either you will issue a Credit memo for the 10 units OR you will send fresh 10 units free of charge to the customer.
This depends on the policy of the organisation.
If you have the policy to send fresh goods for the return, which we normally call as "Replacement", then you need to create an order called "Subsequent Delivery Free-of-charge" with order type "SDF".
"Subsequent Delivery Free-of-charge(SDF)" is always created with reference to the "Return order".
In VOV8, for SDF, you will find "RE" in the "Mandatory reference" field.
As far as your second query is concerned, it is not clear to me.
LUMF is the "Item category group" of the main item of the BOM material ,if you want to charge price for the components (sub-items).

Return goods: sales return

Hi sap gurus,
If the goods are returned back, what happens to the returned goods.
What is the diff b/w Subsequent delivery free of charge and free of charge delivery

When the goods are returned back , it first goes to the Block/restricted stock.
The quality assurance department will varify it and if they certify as 'OK', then again a document is created with a different movement type to include it in the un-restricted stock.
In the process, we have to create a Return order (you have to put a order reason,why this has taken place ), which can be created either with reference to the Sales order or Billing document. Ofcourse it can be created without any reference also.
With reference to the Return order, a Return delivery is created and a Put away & PGR for the same.
Then, we have to issue a Credit memo for the return and **it is created with reference to the Return order**.
Before creating a Credit memo , you have to remove the "billing block" from the Return order.
your 2nd question
When you send a Demo material to your customer, you do not charge for it. It is for demonstration purpose , so no commercial value is associated.
To process this type of material, you create an order with Order type FD. This is called "Free of charge Delivery".
Another scenario,
You had sent some quantity of material say M1 to your cutomer.
Customer has paid for those quantity. Now, customer has returned suppose one unit due to damage. I want to replace this one unit by a fresh one. So, now I will send a fresh piece as replacement which is free of charge.
That means , I am sending subsequently one more unit/quantity which is now free of charge. This is processed with order type SDF and called "Subsequent delivery Free of charge".
The most important difference between "FD" (Free of charge delivery) and "SDF"(Subsequent delivery free of charge) is that FD does not require any reference but SDF always requires a preceding document.

Free of charge

Hi,
I'm a bit confused about blocking free of charge orders.
I know there are free of charge Sales Doc categories and you can block them. If you create a free of charge sales doc do you still have to put the item category as free of charge for the item to be free of charge? And vice versa can you put a free of charge item category in a normal sales document?
I also know there are item categories which give 100% discount e.g. TAN but my company has TAN set to Pricing X in TVAP so does that mean TAN not a free of charge category??
Using TVAP I can see 7 Z categories using Pricing B i.e. 100% disocunt. Does that mean that these are the only item categories that can be used for free of charge goods?
There appears to be several free of charge sales doc types configured but not blocked, to ensure all free of charge items are blocked for delivery do you block at item category for ones with pricing of B? If so how?
Thanks for your help,
CT

Hi
The TANN item category says, the pricing is B - which says, the Item is priced but 100% discount.
Here in sales order at line item level for the material with item category TANN - if you observe in the conditions tab - the pricing will happen as that of the main item or normal item and at the end of it 100% discount will be determioned with the help of the condition type R100 in the pricing procedure. The requirement for this condition type R100 reads the pricing field in the item category and if the value is B then determines the value as discount.
Regarding the categorisation of the sales document types...there are four categories,
1. Pre sales - Inquiry and Quotation
2. Sales - Standard Order, Rush Order, Cash Sales, Deliver Free of Charge
3. Outline agreements - Contracts and Scheduling Agreements
4. Complaints - Returns, Cr Memo Request, Debit Memo Request, Subsequent Delivery Free of Charge
Thanks,
Ravi
Please close the thread if you feel that your question is answered.

Sales Return - Subsequent delivery free of charge.

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