Sales Return through Quality Notification

Hi Guru,
when i am creating return sales order through quality notification I am not getting material by default in sales order screen.
Can anybody help in resolve this issue.
Santosh

How do you proceed to create return sales order through notification?
If using action item which is developed with 'Z~' function module, you have to ask your ABAPer.
Check function module in configuration.
SPRO > Quality Management > Quality Notifications > Notification Processing > Additional Notification Functions > Define Action Box > efine Functions for the Action Box
Regards
Luke

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Vendor Return Delivery through Quality Notification.

Hi Experts,
I m doing vendor return delivery through quality notification with action box , after giving PO NO. & Material document no we are getting the following error
1) Could not create return delivery
2) Deficit of PU IR quantity 2.000 EA
For the GR based IV reversal after IR tick is not active.
Kindly suggest possible reason for the same
Thanks & Regards
Rajesh

Hi
There is deficit of Quantity i.e the quantity lying in stock is less than 2. and secondly for GR based invoice verification the IR tick should be there in PO in Invoice tab.

Transfer posting to block stock through quality notification

Dear QM Experts,
I am trying to post the material from unrestricted use to block stock through quality notification type Q2. Following are the details.
1.     Material is batch managed
2.     Storage location is managed by warehouse management and has storage bin.
3.     Material has split valuation
When I click on link transfer post unrestrictedblock system asks to put storage type and storage bin. Here I enter the appropriate details. When I press enter system throws error message as Enter valuation type as the material has split valuation active. Surprisingly I do not find the option to put this valuation type in Q2 notification screen.
On the contrary when I try to do 344 movment manually through MB1B system gives pop up to select appropriate valuation type.
Requirement is movement 344 should happen through quality notification considering above constraints. How the valuation type to be entered in Q2 notification?
I would be grateful, if someone can throw some light on this.
Thanking you,
Anand Rao

Which valuation category do you use in material master accounting view?
In my experience..
Normally a company use the batch management for split valuation and a valuation type should be input automatically by transaction in batch master.
Therefore when you input a material, plant, batch in notification screen, a valuation type would be selected in background by system.
Anyway try below..
At transaction MSC2N you input a valuation type into batch master then try to transafer posting through notification.
I'm not sure why your batch master does not have a valuation type.
Regards
Luke

Delivery Block through Quality Notification

Friends,
Can you explain me the procedure and delivery block? (Integration with SD)
Is it possible to block delivery through Quality Notifications?
Pl. guide........

hii sandy,
Why do you want to block delivery through Notification only?
pls illustrate, there might be some alternative solution.
By the way;
If you want a control over SD, for delivery you can use Control key 0005 in QM material master for a material. assign inspection type 10.
you will get Insp. lot after Outbound Delivery creation by SD, and unless and untill you clear that insp. lot SD cant do PGI (Post goods Issue).
regards,
Amol

Sales order through QM02

Dear All,
We are creating credit memos against QM notification (type q1) and it is working also.
The requirement is that through VA01 t code either credit note sales doc type
should not allow or without notification no sales order should not save.
To handle this I have added VBAK-QMNUM in incompletion procedure for credit note sales doc type and it
is also working. But while creating sale order through QM02 order it is showing incomplete for
notification no but in sales tab field of notification is not showing.
As per logic if I create sale order through QM02 notification no should should copy but it
is not working. plz advice what can I do.
regards,
sp shukla

Dear Divya Singh,
I don't think that is logical to DTW document with approval. You probably better to DTW drafts and then going through approval procedure.
Thanks,
Gordon

How to create a Return Order from a Quality Notification?

Hi everyone at SDN.
Really need some help on this issue we are having. We want to create a Return Order from a Quality Notification, ie. the document flow should be:
:: Serv. notif 000200000482
   :: Return Order 0060299453
In the SAPGUI we are able to do this by going into transaction QN02, enter the notification number and in the menu: "Notification" --> "Functions" --> "Sales Order" --> "Create Selection of Order Type". Now we select the Return Order type and the result is as wanted.
However, we want to do all this in ABAP instead. The BAPI I have tried with is BAPI_CUSTOMERRETURN_CREATE.
And the following code is used:
    ls_order_h_in-refobjtype = 'BUS2078'. "Quality Notification
    ls_order_h_in-refdoctype = 'Z5'. "Quality Notification type
    ls_order_h_in-refobjkey = '000200000482'. "Ref. Quality Notification
    ls_order_h_in-doc_type = 'ZREN'. "Return Order type
    ls_order_h_in-sales_org = 'S001'.
    ls_order_h_in-distr_chan = '01'.
    ls_order_h_in-division = '01'.
Then I add a material as well as the mandatory partner functions. When I execute the Return Order is created but when I check the document flow for the Return Order there is no link to the Quality Notification.
Any suggestions on how to do this? I have tried using FM RV_DOCUMENT_FLOW_UPDATE_U for updating the document flow but it doesn't seem to like it when I enter a Notification in there. And when I run FM RV_ORDER_FLOW_INFORMATION for the above (working) Return Order there is no Quality Notification available. So this leads me to believe that I have to update something else then VBFA (Sales Document Flow)...
I would really appreciate all the help I can get on this.
Best Regards
Niklas

anyone?

Returns sale order stock from returns to quality error

Dear All,
For FG Material we have activated Inspection Type '06' - Returns from Customer Inspection and Inspection Plan with Usage 'Goods Issue 06' also created.
We create return sale order material comes in returns and we need Inspection lot with '06'. so in MB1B using mvt type 457 trying to move stocks from returns to quality but system is not allowing to transfer stock it gives error Change Inspection stock in QM only.
kindly give your suggestion for this error.
Regards,
sakthivel

For FG Material we have activated Inspection Type '06' - Returns from Customer Inspection and Inspection Plan with Usage 'Goods Issue 06' also created.
SAP has returns set up to create 06 inspection lots. These are not stock relevant. In this case the inventory goes into the return stock category and another move must be done to move the material to unrestricted or blocked as needed it will not allow to move to QI
If the material should go into QI stock and be under QI control, then config must be changed to use the 05 inspection type instead of 06.
We create return sale order material comes in returns and we need Inspection lot with '06'. so in MB1B using mvt type 457 trying to move stocks from returns to quality but system is not allowing to transfer stock it gives error Change Inspection stock in QM only.
In SPRO SD schedule line category for returns(DN) change movement type to 655 and make relevant settings for QM movement types.
Check below relevant thread for more information
sales return
Cheers
KK

When I create Return Sales Order through BDC sales order doesnu2019t create.

Deal Guru,
When I create Return Sales Order through BDC sales order doesnu2019t create.
It shows created sales document number but when I display this document I am getting message Document is not in database.
After executing my BDC, message received in SAP in box : SAPSQL_ARRAY_INSERT_DUPREC
I am receiving following message in SAP inbox for following issue.
But when I create Return Sales Order through VA01, it is working. Please give me some idea.
Detail Message
Update was terminated
System ID....   PRO
Client.......   900
User.....   DEVELOPER2
Transaction..   VA01
Update key...   4961DBF46A6B09D2E10080020A02281C
Generated....   05.01.2009, 16:03:40
Completed....   05.01.2009, 16:03:40
Error Info...   00 671: ABAP/4 processor: SAPSQL_ARRAY_INSERT_DUPREC
Regards
Makarand

Hi Rory
Try this link:
   BAPI can't to create SO,But used bapi data with manual can?
Regards
Neha

Auto Quality Notification and Return Delivery Via Usage Decision

Hello Gurus
Need help !
I am using the Quality inspection with Material Specification.
Just an overview of my current system settings -
Inspection Type 101 for Purchased parts , My Inspection characteristics and Batch Charracteristics are linked .Batch classification is updated as a result of Usage Deceision
My Requirement -
If the Inspection lot is getting rejected , system should trigger the Quality notification and return delievery automatically .
Can someone pl help me with detailed steps for acheiving this...
Reqward points will be given immediatly for sharing thoughts
BR

Hi
Thanks for reply.
I think I missed some thing in my question
I understand that this is Standard Sap when you post the stock into Return Deilivery stock , it 'll do the movement type 122 and create the material docuement.
However My requiremnet is to get the Delivery Document number with the reference of which i can do the PGI .
I gone thru the SAP help and learnt that we can trigger the Quality notification automatically if we reject the inspection lot...But not confident "how" as never done before..that the reason i posted my query if someone has done this before..
OR
Any option to create Delivery Document when rejecting one Inspection Lot is UD..W/o Notification also will work for me..
So I am aiming to get Delivery Document not material document as our materials are WM managed...
Could some one put some light on this...
BR

Sales return -vat G/L account

hai gurus,
Iam here discusing about a sales return process. I have a scenario like the client sells 1000 nos of goods
,among that 10 comes as returns. i will refeer to billing document and create a sales return order now quality says among 10 nos of returns 8 can be reused again but 2 nos is fully damaged during transit.
Now i do PGR and after that when credit memo comes i will do for 8 nos and 2 nos i will do another credit memo.during the 2nos i claim to insurance account .here the price,Bed,Schess,Ecess goes to insurance claim account and the client wants the vat which he took from his client also to be gng to the insurance claim account.
As vat reverses back to the same vat g/l account.
now can any suggest me is there any way to transfer the vat amunt to another insurance claim G/L account
as per standard SAP it reverses the same vat G/L account.
tax ink is been used and vat g/l account are triggered through tax code and if necessary through table entry t030k with respect to business place
with regards

We too have same req from the client & we did in below method.
we have created new condition table in VKOA - with sales org - dist channel- item cateogry(eg:REN) -
assign this table to resp access seq - make sure , it should be in first line , out of all the other tables. ( the reason is, if system finds one condition record with any resp table, it will stop searching for other condition records).
maintian return GL account against the above combinaiton created with this new table.
its working fine for us, ( if you dont find , Item category field, in field catelog, add this field by selecting , New entries- )
revert

Sales return

Dear sap Gurus,
In sales return scenario which is the t code and mov type to transfer the stocks from returns column to unrestricted use column..i am confused as there are too many movements types sugessted.....can anyone through light on the same.
Experts will be rewarded with points....
Regards,
Shruthi D Seth

Hi,
sales returns is a process in which the customer returns the material supplied to him may be because of poor quality, functionality not proper,etc. We configure the process in SAP in the following way:
The return sales order - order type is RE in SAP. The item category for this item is REN. In VOV8 copy RE and maintain yous with name changed. save it.
The return sales order is always created in reference to an original invoice. Why because for a sales order containing 5 items of different quantities the deliveries may have been different and accordingly the invoice also may have been different. So actually the invoice may contain only one item amongst the 5 items. If this item is rejected the original invoice is taken into consideration for reference.
Create return sales order - VA01 enter the sales area and click on create with reference. go to invoice tab select the original invoice and copy it. Check the quantity and create the sales order. save it.
go to VL01N - create returns delivery, do the PGR9post goods receipt). Save it.
fo to VF01 - create credit memo. save it.
Normal process flow
RE - LR - RE.
Transaction code for transferring the returns goods from returns to unrestricted stock. - "MB1B" and movement type is "453"
Hope this will solve your problem. Reward points if solution found useful.
Regards,
Allabaqsh. G. Patil

Function Module to create Tasks in a Quality Notification

Hi,
I am trying to create Tasks in an existing Quality Notification through a program.
I have used 'BAPI_QUALNOT_MODIFY_DATA', 'BAPI_QUALNOT_SAVE' and 'BAPI_TRANSACTION_COMMIT', but it create any tasks in the given quality notification.
I am passing values to the following parameters in ''BAPI_QUALNOT_MODIFY_DATA" FM:
- NUMBER (Quality Notification Number)
- NOTIFTASK (Notification Task for Creation)
- NOTIFTASK_X (Change Indicator for Notification Task)
I am getting this error message in BAPI's RETURN internal table - "No changes made" (Message ID: IM and Message No: 407).
Can anybody suggest me where am I going wrong? Is there any alternate way to create Tasks for a QN doc?
Thanks in advance for your help/thoughts!

Hi Krishna,
You can use "RH_STRUC_GET ". In import parameters pass the following values,
ACT_OTYPE = 'O'
ACT_OBJID = <Org Unit Object Id>
ACT_WEGID = O-S-P
ACT_PLVAR = 01
ACT_BEGDA = <Start Date>
ACT_ENDDA = <End Date>
ACT_TDEPTH = 0
ACT_TFLAG = 'X'
ACT_VFLAG = 'X'
AUTHORITY_CHECK = 'X'
You will get all the positions and persons under that org unit in the RESULT_TAB table. You can read this table to read the positions alone.
Thanks,
Prasath N

QM in Sales return

Hi
My scenario is
We need to use 2 inpection types and 2 movement types for the Sales retuns(Insp type - 05 and Z5 and Movt type - 655 and Z55) for the below scenario.
1. If my customer is really retuning the material, i need to generate the inspection lot with 05 thro 655 movement type. During UD, the stock will get posted to un restricted or scrap based upon the insepction results.
2.But my customer is not really returning the material ,i need to receive the material in SAP with inspection type Z5 thro Z55 movement type and post the stock directly in Scrap by using automatic UD through QA17.
The both inspection type with same lot origin has to be used in the material master. System has to pick the inspection type based upon the movement type used during sales return.
Can it done through standard or using User Exit QAAT0001 ?
Pls advice.
Sridhar.R

Hi Sridhar,
Kindly excuse me, but I find contradictory situation here, especially for point number 2.
"customer is not really returning the material ,i need to receive the material in SAP
Will you please elaborate this? If customer has not sent back the material to you, how can you inward it at your premises?
Seems that you want to track customer complaints (correct me if my understanding goes wrong), for incidences for which customer has not physically sent the material back. I would advise if such is the case, you should use notification type Q1 in QM01.
Regards,
Anand Rao

Quality Notification Customization

Dear Sir,
I am New to QM and have been assigned a task to configure QN for Customer Complaints with reference to the SD Billing document Or Delivery Document. Kindly tell me what i should do to configure the business requirements. I need customizing steps which i should take in sequence.
Regards,
Shahzad

hi
I would suggest use notification type Q1( Customer complaint) which is std notiifcation type.
Quality Notification for the Customer complaint.
FM for customer returns from Q1 notification.
Just go through one cycle of Q1 type.this will help you a lots.
Regards'
Sujit

Transfer R/3 Quality Notifications to CRM

Hello CRM Fellows,
has anyone tried to Transfer R/3 Quality Notifications to CRM? Quality Notifications are store in the R/3 Table QMEL. A search in the CRM Table SMOFTABLES returns no Results for the Key QMEL in the field R3TABNAME. So it seems that there is no standard Exchange defined for Quality Notifications. Is there a way to exchange them?
Regards
Gregor

Gregor,
Unfortunately it looks like that object only supports mobile sales and not CRM online, since it went to a SMO* table. You could probably create a custom adapter object that reuses some of the standard extractors to get the data into the CRM online database. Unfortuantely it looks like your option is to do some middleware enhancements at this point.
I would guess if you can reuse extractor modules that were built for mobile on the R/3 end and only have to write the CRM portion, you might be able to get the object built in two months or less.
Good luck,
Stephen

Sales Return through Quality Notification

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