Sales return with warranty and without!

Hi,
I have a scenario like sales return,
2 cases, with warranty and without warranty
I need your guidance on controls,
1st case with warranty,
Stock has been taken in to the plant with respect to sale return order.
I generate service order SM01 (Non revenue generated)
Maintain operations and material
goods issue and operation confirmation
technical completion.
Now I run DP90 for resource related billing. And need to control that service order cost does not go to billing document. But I don't want to bill the customer.
Please correct me, I only settle my service order and leave it. How should I go about it. Please help me.
2nd case, when there is no warranty,
I create a service order SM02 (revenue posting allowed)
Maintain operations and material
Then run DP80 to generate quotation and confirm quotation.
goods issue and operation confirmation
technical completion.
Run DP90 for billing the customer.
Could you please suggest me if I need to make any changes to this. If so, which part of it (SPRO) i need to configure.
And as per my understanding if service contract exist then it will help to determine fixed price in with out warranty case.

Hi,
Yes I could able to run DP90 though I don't declare the order as revenue based. Infact the if refurbishement order (SM03) has to trigger automatically from sales order RA. Infact if it is revenue based we canot even generate it from sale order.
You can even refer to this following link which states that cycle.
[http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8df09e0311d189b70000e829fbbd/frameset.htm]
I have only doubt during this process billing is based on DIP profile. But how does pricing procedure is coming in to picture. And how and where to link Pricing procedure. Please guide me. And from one of my collegue came to know that accounting Indicator can be used to get discount condition in pricing procedure so, that when we run for Warranty cycle we can bring that condition to get 100% discount through KBM1 condition type.
Regards,
N,Nagaraju

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Hello,
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Tables used when creating a sales return with and without refrence

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ZIa

Hi,
U can see VBFA tablefor CompleteDocu flow with differentconditions.
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Sales returns with free goods

Hi All,
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Dear SD gurus,
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regards,
Kumar

Dear Kumar
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Cenvat Debit
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Hello SAP Gurus
when we do salesreturn with reference it will pick the same pricing procedure in returns and the accounting document in credit memo will be a reverse to same gl as in normal pricing procedure
eg customer dr    123
     sales ac                 cr   222
     bed                        cr   333
     ecess                    cr    444
     sheces                  cr    555
     vat                         cr    666
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eg customer cr   123
     sales ac                 dr   222
     bed                        dr   333
     ecess                    dr    444
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Hi - try this out -
copy your existing pricing procedure to new one
(eg pric proc zvva01 to zvret01)
for zvret01, assign new gl account determination as required
assign zret01 to billing type for returns
try it out and see if yoiu can make it work
cheers
nandu

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Hi,
Is it possible to get the report from VA05 for the list of rejected items with value and quantity ?
Pls help
Thanks,
Vijesh

Dear Vijesh,
VA05 I believe is a very powerful report for doing analysis at order and line item level. If your rejection criterion includes a rejection reason at line item level, yes this list from VA05 can give rejected Sales Orders with Quantity and Value. See the screen shot below.
I selected a list with open dates till date, I can see Sales Order number, Sales Document Type, Item Number, Material, Rejection reason, Quantity at line item level and net price.
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Dear All,
This is my first time using FA in SAP Business One.
I have a lot of question about FA in SAP B1 especially in FA Acquisition.
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Sales Returns with batch split.

12.10.10
Hi friends,
I have created a sales return against invoice with multiple batches for a BOM item. During returns the returns have created individual lines for each of the batch and the components are also available as per sales bom. The components are dependent on the main item and since the main items are in multiple lines when changes are done the components are not adjusted accordingly. Please advise how to solve this problem.
Regards,
Udaynath.

12.10.2010
Reazuddin thanks for the reply. Yes this is a complex scenario.
Its the main matierial which is physically moved out from stock.
The billing and pricing is done at the component level, the main material as well as the components are available in the billing document.
The problem is with the returns against invoice. When the return order is maed it has the main material say with line 10 without batches and quantity.
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The issue is when there are multiple batches. Can you please advise on the scenario.
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Hi ,
I am creating a sales order return with reference of billing document using FM SD_SALESDOCUMENT_CREATE, if i give one Billing document as a reference document it is creating document perfectly.
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Swapna.

Hello Venkat,
As I know it is not possible to create a single return order for multiple invoices in the background.
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Thanga

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'LabVIEW.exe': Loaded 'C:\WINDOWS\system32\lkrealt.dll', No symbols loaded.
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'LabVIEW.exe': Loaded 'C:\Program Files\National Instruments\LabVIEW 8.5\resource\Framework\Providers\lvfprt.mxx', No symbols loaded.
'LabVIEW.exe': Loaded 'C:\Program Files\National Instruments\LabVIEW 8.5\resource\Framework\Providers\LvProjectProxy.mxx', No symbols loaded.
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'LabVIEW.exe': Loaded 'C:\WINDOWS\system32\icm32.dll', No symbols loaded.
The thread 'Win32 Thread' (0xf94) has exited with code 0 (0x0).
The thread 'Win32 Thread' (0x90c) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xfd0) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x284) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xdac) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xa98) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x528) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x614) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xa5c) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xebc) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x5cc) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x700) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xcf0) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xc7c) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x4c8) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0xa4) has exited with code 3 (0x3).
The thread 'Win32 Thread' (0x52c) has exited with code 3 (0x3).
The program '[804] LabVIEW.exe: Native' has exited with code 3 (0x3).

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Hi Experts,
I have a silly question, just wanted to confirm is this possible in SAP system?
I have check thru seem no such function.
My user requested a requirement is credit sales order with credit limit check however without top up credit limit to specific customer. eventually allow this specific customer sales order, delivery order without blocking and created succesfully?
Thanks & Regards,
Yong Kok Wah

Hi,
Use a seprate risk category for such customer. In OVA8 Setting for the given risk category set the Credit Limit Seasonal factor.
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http://blogs.adobe.com/aharui/2010/10/mx-datagrid-list-and-variablerowheight
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Sales return with conditions!!!

hello gurus....
my requirement is that sales return should not be allowed after 15 ( say ) days from order / del / billing date.
how to configure this...
regards
Vishal

Hi vishal
Use a routine and assign it in the return billing document type details there is feild copying requirements assign there.
So whenver you create a return and do billing system will check and if that requirement is not satisfied system will throw an message
Regards
Srinath
Edited by: sri nath on May 23, 2008 10:41 PM

Sales return with warranty and without!

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