Salut, comment faire un ralenti sur Adobe premiere elements 11?
comment faire pour de ralenti sur Adobe premiere elements 11
Bonjour, cette page de l'aide (que je vous conseille de consulter) devrait vous aider: http://help.adobe.com/fr_FR/premiereelements/using/WS9D8FF75A-111C-49ae-B378-F5F356B21FB8. html
Similar Messages
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Concerne ADOBE PREMIERE ELEMENT - Vidéo en MP4 émanant de ADSL-TV non supportée bien qu'en MP4 ???
Bonjour,
J'ai installé la version d'évaluation de ADOBE PREMIERE ELEMENT 13 afin de tester la possibilité de supprimer certains éléments d'une vidéo acquise avec ADSL-TV en MP4. Or lors du chargement de la vidéo il y a un message m'indiquant "erreur générique"... Je suis donc contraint de faire transiter ma vidéo par Windows Movie Maker qui traite la vidéo toujours avec une sortie en MP4, et ensuite de reprendre celle-ci sur ADOBE PREMIERE ELEMENT. Pourquoi ADOBE ne prend pas la video d'origine qui pourtant en déja en MP4, censée prendre en charge ce logiciel....???
Si je n'obtient pas de réponse à cette demande je n'achèterai pas le produit car je le destine exclusivement à la suppression des publicités(et des parties d'émission antérieures et postérieures aux films) contenues dans les vidéos émanant de ADSL-TV. C'est ma seule et unique application. Je précise qu'il est très fastidieux de procéder comme actuellement avec de surcroit une déperdition de qualité du fait de ce double transcodage.
Je constate également qu'il ne m'est pas possible de contacter avant l'achat du produit le service technique d'ADOBE susceptible de me renseigner ce qui est fort désagréable...
Merci de votre réponse
Daniel92350 -
Adobe Premiere Elements 9 AIDE-HELP (menus)
I have the IMac 2013 i5.
When I'm working on Adobe Premiere ELements 9, the program is opening a message which is telling me that there's an error. Then the program closes. It ALWAYS happens when I'm trying to put a menu in my video. It is related to this action. I don't know what to do... I tried to uninstall the program but nothing changed unfortunatelly... I don't know if the problem's related to Adobe or to the IMac...
I'm also not able to install the latest Adobe Flash Player (12) on my IMac.
I really need some help please! Thank you!
J'ai un IMac 2013 i5.
Lorsque je travaille sur Adobe Premiere Elements 9, le logiciel m'envoie un message me disant que suite à une erreur grave, le programme doit se fermer. Ensuite, le logiciel se ferme et un rapport indéchiffrable portant sur le problème s'ouvre. Ceci arrive toujours dès que je veux ajouter un menu à mon montage. Lorsque j'ai sélectionné mon menu, je clique sur «Appliquer» et c'est exactement à ce moment que l'erreur apparait... Toujours à ce moment précis! J'ai tenté de désinstaller le logiciel pour le réinstaller par la suite... même probème malheureusement... Sur mon ancien portable, les menus pouvaient être appliqués sans problème mais il plantait toujours lors de la gravure. Mais depuis qu'il est sur mon nouvel ordi, les menus de vidéos ne foncionnent plus. Par contre, la gravure fonctione a merveille et le mac ne plante pas!
Je ne suis aussi pas capable d'installer Adobe Flash Reader afin de regarder des vidéos Youtube! J'ai encore là tenté plusieurs manoeuvres, mais rien n'a fonctionné...
J'ai vraiment besoin d'aide! Merci!rozrosie
About the 9.0.1 Update.
If you open a project to the workspace and go to Help Menu/Updates and click on Updates, do you see a 9.0.1 Update waiting for you to download and install it? You need to indicate in preference in that area if you want to be notified about updates in the menu bar. Otherwise, periodically you just check Help Menu/Updates to see what is there. You can also get the 9.0.1 Update online from Adobe and install it even with Premiere Elements 9 closed.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
About Adobe Premiere Elements Prefs
Adobe Premiere Elements Prefs is not a folder. It is a file.
As I wrote previously....
But, for the menu situation, I would still like know the results from deleting the Adobe Premiere Elements Prefs settings file with the following route
User
User Name
Libraries
Application Support
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Can you find the above path and the Adobe Premiere Elements Prefs file in your Mac computer?
Do not delete anything unless it has the exact name Adobe Premiere Elements Prefs.
With Premiere Elements Windows, the user has to be set up with Folder Option Show Hidden Files, Folders, and Drives active so that the path can be seen. I do not have Mac. So, I would ask "Does the Mac have a feature which you can enable so that you can see Hidden Files, Folders, and Drives?" If so, please enable it to determine if you can see the path to the Adobe Premiere Elements Prefs file.
About the Titler and Styles
I wanted you to go to Premiere Elements 9.0/9.0.1 Timeline workspace, click on Title Menu/New Title/Default Still to open the Titler. In the Titler, I wanted to know if you saw the thumbnails for the Text Styles or were they all gone
Premiere Elements 9.0/9.0.1 Titler showing Text Styles
If you see them there and can successfully apply each to the text you have created in the Titler, that will give us information to evaluate the significance of your mention of an empty Styles Folder. If you see the Styles thumbnails, but cannot successfully apply them, then I will work with you on the Titler procedures.
Please let me know if you are OK with the details and what supplemental clarification you need.
Thank you.
ATR -
Numéro de série sur boitier Adobe Premiere Element 13 introuvable
J'ai acheté pour mon fils adobe premiere element et on nous demande un numero de série introuvable sur la boite en carton qui enveloppait les 2 DVD. Comment faire???
Merci de votre aide car c'est forcément decevant...
FREdBonjour ,
Vous devez avoir un Code Produit. Il peut être :
- Inscrit sur la feuille jaune ou blanche dans la boîte.
- Inscrit sur le ticket de caisse.
- Envoyé par email par le revendeur.
Il se compose de lettres et de chiffres ou de 19 chiffres.
exemples :
STAMM9-1261-7876-3957-xxxx
K252-AX64-35G9-9991-614I-XXXX
000-6368-0202-6616-xxxx
Ensuite il faut suivre les indications suivantes pour demande à Adobe un numéro de série :
http://helpx.adobe.com/fr/x-productkb/policy-pricing/student-teacher-edition-orderfulfillm ent.html
Cordialement, -
Problème à l'installation de Adobe Premiere Elements 7 sur windows7
Je viens d'installer Adobe Premiere Elements 7 sur windows 7 et cela ne fonctionne pas. Il est neuf (offert il y a longtemps) et j'ai un numéro de licence valide.
Que faire ?It is not surprising if software that old does not work with a modern operating system. You should see about upgrading to the most recent release, but try before you buy.
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Adobe Premiere Elements 12 has stopped working
Running Premiere Elements 12 since last September. Although we don't always get along, it would always launch for me. This problem has been happening since Wednesday. I believe Microsoft updates were applied Wednesday morning, but not sure this affects the Elements startup. I applied the Premiere Elements 12 update on Wednesday morning, I though the installation said update 12.1.0.0, but it could have been 12.0.0.1. I remember a 12 and a 1 and a zero. The program starts, displays the spash screen, I click on Video Editor, which present the Existing Project or New Project tabs, clicking either of these causes the problem. Here are the details-
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 530bd24a
Fault Module Name: WorkspaceManager.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 523cd2f7
Exception Code: c0000005
Exception Offset: 0000000000013070
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 548c
Additional Information 2: 548cd48eca8b94a71c47df1fc7a5ed12
Additional Information 3: 252a
Additional Information 4: 252a1a8470036fa2eb4b513e907014d9
Read our privacy statement online:
I find is interesting that I applied the update, but the app version is listed as 12.0.0.0, may give someone a clue. Control Panel says Premiere Elements 12.1.0.0 is installed. OS is Windows 7 54-bit. 8GB RAM.
Comments and suggestions welcome.PolarBear74
The first question is "If you believe the problem set in with Microsoft Updates, did you roll back the Microsoft Updates?"
Your screenshoot looks OK. Where is the 12.0.0.0 that you say you see?
1. Check out the Adobe Premiere Elements Previews Folder and the Media Cache Folder for pile ups of preview files and conformed audio.
(See Libraries/Documents/Adobe/Premiere Elements/12.0). Also check for pile ups of conformed video (See Edit Menu/Preferences/Media and Media Cache Database and its "Clean" button.)
2. See Edit Menu/Preferences/Scratch Disks and let us know where they are directed and how much free hard drive space exists at that location(s).
3. Is the problem confined to all projects (new and old)?
4. If you have not already, please delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not solve the problem, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us pause here. Please let us know the outcome.
Thanks.
ATR -
Processing Large Files in Adobe Premiere Elements 12
Greetings,
I am trying to process video files that are approximately 500 to 750mb in Adobe Premiere Elements 12. I am running on Windows 7 Home Premium, Intel i5 processor 2300, 8gb DDR3 and Invidia GeForce GT520 Video Card. It is choking so bad I cannot edit my videos at all. Reliable technical support here says that it is the limitations of the software and upgrading my hardware would be next to useless. Can you please clarify, unfortunately Premiere Pro is out of my budget.Lucidity2014
I have gone over your thread again. I do not believe that project settings are at the core of file size being a limitation in your workflow. And, at face value, the format of AVCHD.mov (1920 x 1080 @ 24 progressive frames per second) should be supported by Premiere Elements 12 on Windows 7 64 bit (and you have QuickTime latest version installed on your computer along with Premiere Elements 12).
This is what I would like you to do to demonstrate whether or not, in your situation, the project settings are at the core of your file size limitation issue
1. Open a new Premiere Elements 12 project to the Expert workspace. Go to File Menu/New/Project and Change Settings.
2. In the Change Settings dialog, make sure that the project preset is set to
NTSC
DSLR
1080p
DSLR 1080p24
Before you close out of there, make sure that you have a check mark next to "Force Selected Project Setting on This Project" in the new project dialog which is the last dialog you should see as you exit that area.
3. Then back in the Expert workspace of the project, import your AVCHD.mov (500 to 750 MB/4 minutes 49 seconds) using the program's Add Media/Files and Folders.
a. Do you see an orange line over the Timeline content when it is first dragged to the Timeline?
b. Do the problems exit as before?
Click on Start button. In the Search field above the Start button, type in System Information. In System Information, please tell us what you see for:
Total Physical Memory
Available Physical Memory
Total Virtual Memory
Available Virtual Memory
Page File Space
From you initial report, your installed RAM is supposed to be 8 GB.
Previously you wrote
The filepath is; C:\Users\Brian Ellis\Desktop\GBC Video for the Web\Video Footage
I assumed the free hard drive location would be the same properties as the C: Drive (1.07 TB), but please advise if I should move off the desktop?
Just in case, after you have ruled out the project settings factor, please change the file path so that the file is saved to Libraries/Documents or Libraries/Videos. Then start a new project, go through setting the project preset manually, and then in the project Add Media/Files and Folders from the new hard drive save location (Documents or Videos). Moving forward do you have an external hard drive for video storage?
We will be watching for your progress.
Thank you.
ATR
Add On Comment...To give others a view of the project settings that you have been using for the problem situation, please go to the Edit Menu/Project Settings/General and tell us what is there for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio - even if the fields appear to be grayed out. That should answer everyone's questions. -
Adobe Premiere Elements 9, Error 400
Hello. I can no longer access the past projects I've created in Adobe Premiere Elements 9. I can no longer create new projects or otherwise use the program.
My adobe id login information works when logging into photoshop.com via a browser, but it does not work from the program itself. I get a message reading, "Photoshop.com services are currently unavailable. Please try again later or check your network connections. Error 400."
I have followed instructions on how to update the Inspiration Browser. This includes uninstalling the existing Inspiration Browser. However, clicking on "download the update" takes me to a standard "problem loading page" tap within Firefox. I've tried pasting the URL (eib.assyst.net/PIB/AdobePhotoshopDotcomInspirationBrowser.html) into other browsers. I've tried allowing that site and photoshop.com in general as a trusted site within IE (Firefox is my primary browser). Still doesn't work.
My web connections are fine.
Adobe informed me during an online chat that my product is "very old" and no longer supported via chat. The box the program came in says 2010.
Any ideas? I've done some Googling and was not encouraged. Thanks.mikenw253
At this time I think that talk of photoshop.com and Adobe Revel clouds the situation.
The problem of using the Adobe ID and Password still persists for me in Premiere Elements 7, 8.0/8.0.1, 9.0/9.0.1, and 10. But, the workaround of bypassing the Welcome Screen to get to editing and exporting continues to work.
In view of all this, I suspect that you have more problems than just the sign in.
This is what I would like you to do so that, at least, you can get into the program for editing and exporting even if you cannot use the Adobe ID and Password.
1. Delete the Adobe Premiere Elements Prefs file. The path to it is:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9 Folder
and in the 9 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 9 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see that path.
if that does nothing to help...then
2. Next, go to Administrative Tools/Services/FLEXnet Licensing Service and make sure that Startup Type = Automatic and Service Status = Started.
if that does nothing to help...then
3. If all of the above do not get you at least into the edit workspace, then do a complete and clean uninstall via the usual Control Panel way. Then run the program through ccleaner (regular and registry cleaning). Next reinstall Premiere Elements 9 and then the 9.0.1 Update.
http://www.piriform.com/ccleaner
Again I stress I am not expecting any of the above to impact the Adobe ID and Password issue which, at this time, I believe to an Adobe Server problem. But, I hoping that what I have suggested above will enable you to go about your video editing and export successfully until we can find out from Adobe what is happening on its side with those IDs and Passwords. Yours is not an isolated incident. I have the same problem with my Adobe ID and Password for versions 7, 8.0/8.0.1, 9.0/9.0.1, and 10.
If you have any questions about my latest comments, please do not hesitate to ask for clarification.
Unless the problem of the Adobe IDs and Passwords is not solved soon, I would suggest that the moderators place a notification of the situation in the forum's Announcement.
Thanks.
ATR
Add On...I do not want to distract from what needs to get done for the immediate, but, out of curiosity, did you have media stored on photoshop.com and are you eager to continue with Adobe Revel? You do not need either in order to do your Premiere Elements editing and exporting. -
I just updated to Photoshop & Premiere Elements 13, by downloading the 64-bit Windows version from the Adobe website. Windows keeps popping-up (multiple times) "Adobe Premiere Elements.exe-no disk" window. Circle X - comment "There is no disk in drive. Please insert a disk into drive\Device\Harddisk\DR3. After 6 to 18 times (choses cancel, try again, continue). The window finally goes away. How do I get rid of this problem? BTW, when installing from Version 11, I opted from the preferences from the 11 Version.
One
What motivated you to
I chose Adobe Elements 11's preferences to be installed into the Adobe Premiere Elements 13
program. It was an options , when setting up the Version 13 program.
Was there something extraordinary about your Adobe Premiere Elements 11 preferences?
It is interesting situation...maybe a coincidence, but 11 was typically hit with No Disc message, and
most of the time the problem was related to SmartSound which was discontinued in versions 12 and 13.
If no extraordinary reason for this preferences transfer which I have not run into...
Assuming Windows 7, 8, o 8.1 64 bit
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and, in the 13.0 Folder is the Adobe Premiere Elements Prefs file that you delete to "flush" the preferences. If that does not
work, then delete the whole 13.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with
Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete file cited.
Have you installed Premiere Elements 13 to the default location on Local Disc C?
Please review and consider.
ATR -
Hello, I have adobe premiere element 9. I have never been able to upload a clear video to youtube. Great before, a pixel mess once uploaded. I have try all the different set up, some are a bit better but far from being nice to watch. I have a gopro, movie are taken in HD and a fairly new panasanic video, also HD. If I upload straight from the gopro movie (not using adobe) the video is great on youtube. I try to save the finished video (from adobe) on my computer, then upload it (not using adobe) still a pixel mess. I am not an expert but I have seen some nice and clear video on youtube and I would love to be able to do the same. I recently downloaded "handbrake" and make my finished video through it...still a pixel mess. I am not sure what to do, something maybe with my set up, the rendering....I have no idea.....
Any help will be very appreciated
Thanks in advancepajero io
What computer operating system is your Premiere Elements 9 running on?
Pick a video source and let us stick with it through the troubleshooting.
What are the properties of the source file
Video Compression
Audio Compression
Frame Size
Frame Rate
Interlaced or Progressive
File Extension
Pixel Aspect Ratio
Duration
What have you been setting as the project preset for this video?
What is the file size and duration of this upload to YouTube from within the Premiere Elements project?
If you export the Timeline to a file saved to the computer hard drive and then upload that file to YouTube at the YouTube web site, what are
all the Premiere Elements export settings for the saving of the file for uploading later to YouTube?
That is a lot to be asking. But the answers will be in the details.
Please review and consider and then we will decide what next to solve this issue.
Thanks.
ATR -
Adobe Premiere Elements 11 - install on new computer
I have previously purchased Adobe Premiere Elements 11 and have the serial number available. How do I install it on a new computer using the serial number?
jzd
The important question is "Is this Premiere Elements 11 Mac or Windows?" If Mac, did you purchase it as the Adobe Premiere Elements 11 Editor from the Mac App Store?
If it is Premiere Elements 11 Windows or Premiere Elements 11 Mac from Adobe, then you can download installation files at this late date from the following web site and then insert your purchased serial number during installation.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
If you do decide to go this route, make sure that you read Note: Very Important Instructions on that web site page, otherwise you will run into an Access Denied message.
ATR -
Adobe Premiere Elements 7.0 hangs while exporting and during peak file generation.
I have Adobe Premiere Elements 7.0 (PRE7). I have a project which is using a single clip from a Mini-DV that was captured with Nero 8. Nero 8 was used because it was captured prior to installing PRE7. The file is 12GB and is on a USB disk drive because I don't have the space on my main hard drive (I have about 11GB free). My project doesn't do too much that's fancy. It merely uses about 20 minutes of the 60 minute Mini-DV captured AVI, and it uses simple transitions between each scene. I also have very simple titles at start and end. No themes or anything else.
I've seen two problems. 1) While editing the project, seemingly (but I'm not positive it's related) while the peek file was being generated, PRE7 would get into a state of using about 40% to 50% CPU, and it would not let me do anything else. The other problem, 2) While using "Share" to export the video to WMA for playback on PC (about 180MB estimated file size according to Adobe), the file is exported to about the last remaining 5 seconds, but then PRE7 goes into that mode of hanging with 40% to 50% CPU usage.
One time when it had this 50% CPU issue, I let it sit overnight, and the export was finished in the morning. The export that time was to a 90MB FLV for posting to the "web" according to the Share wizard. But when I was doing the above (issue #2), it went into the 50% CPU usage but didn't finish after waiting around 2 hours. Even if I were to let it sit that time, and it were to finish, it seems like something's wrong and that this is unacceptable.
When this happens, and PRE7 goes into 50% CPU utilization, there is no pacifier or percentage bar advancing. It usually happens near 100% finished. Only one time did it complete successfully after leaving it unattended at 90% complete for an extraordinary amount of time.
To recap:
C:\ hard drive ---> PRE7, my project.
E:\ USB drive ---> 12GB source AVI file and destination for export.
I saw elsewhere on this forum that someone imported a mini-dv captured AVI into Window Movie Maker and then exported it to Mini-DV from that app. This solved that person's problem with hanging during peak file creation. I had the 50% hang issue during peak file generation but I'm not sure it was related to peak file generation. A peak file was generated in a project which, when exported with share as mentioned above, still did the hang 50% CPU issue. Regardless, I will try the import/export/movemaker thing and report back but I've been trying enough things that I wanted to take a second to ask for assistance.
Does anyone have this issue, and is there a patch or fix?
I might be able to provide a user mode dump of the 50% CPU adobe process. There is some call stack information and I'm wondering if developers would want this info if they don't already have a solution/fix to this bug.
Thanks for any help.I have some more info on the hang which I've been experiencing during export/share of a project which uses an AVI as its one main clip. Adobe Premiere Elements 7 (PRE7) appears to be hanging because it's looping endlessly in ImporterAVI.prm. I'm wondering if this info can be passed onto Adobe developers and/or if I can submit this information elsewhere for such processing. I also have a process dump file which might be helpful, not to mention the original project files.
I used Process Monitor to help analyze this situation, and prior to PRE7 getting into the endless loop, it appears to be reading from the AVI file little by little, and WMEncodingHelper.exe is writing out little by little to the destination file, both of which I would expect. When PRE7 gets to the end of the import/export, Process Monitor appears to show all the aforementioned disk activity ceasing. I see neither process reading or writing. This would be normal if the share/export procedure had completed. But PRE7 is not complete. It is hung and is operating at 50% CPU utilization.
Far below in this post are technical details which may be helpful to an Adobe developer determine why the importer could get into this endless loop. In those details, there is a jump instruction, "jb ImporterAVI!xImportEntry+0xf32", which will always jump if a particular compare always turns out a certain way. But in my review of the counters being compared, it never will get to a point of exiting. When I modify a flag (the carry flag) to be 0, the loop exits. When I did this, my export/share of my project completed successfully. So it was done, but for some reason, PRE7 was looping and looping in its AVI importor instead of completing the export (aka "Share").
I cannot say that this certainly indicates a bug with PRE7, but it seems to me that there's enough data for Adobe to be at least investigating this particular issue. I'm not the only person who has seen this as there was at least one other message describing the same problem which the user resolved by effectively re-creating the AVI file via a no-op import/export into and out of MovieMaker. My AVI also goes through MovieMaker, import/export, without a hitch.
In a sense, I view PRE7's "share" as essentially an import, processing of imported information (i.e., effects and transitions), and an export. It's an import of all clips into the project at the right times, a processing of all effects, and finally an export to a destination. I realize this is simplistic, but the point I'm making is I have a simple project with a single AVI, and it appears that the "import" portion of PRE7's Share option is choking on the only clip used by this project. I also don't have much but simple transitions and a beginning/ending title on the project, so I'm not thinking this use of PRE7 is much more than what I'm doing with MovieMaker when importing/exporting this AVI.
I fully agree that optimum hardware can be either required or critical for certain types of video editing, but PRE7 is a consumer program and I'm not using anything extensive about it and the symptoms are that PRE7 is looping on its import of a file other programs don't have a problem with. I already tried purchasing a 1TB external, which I'm glad I did, but I really think Adobe developers should look at this issue. There may be a problem with handling certain AVI clips used in a project when those clips come from certain sources. If there is an issue, perhaps it could warrant a fix that would make PRE7 more compatible with these other clips.
Does Adobe have a procedure for people to upload (or mail) projects and files to it so that they can troubleshoot why the importer gets into this state? I also mentioned earlier that I have a full user-mode dump of the process which may be of value to a dev. Can I submit this information anywhere?
Here are textual technical details:
Plug-in which loops: C:\Program Files\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\ImporterAVI.prm
The following are the instructions at the "bottom" of the loop which never ends. Below, I put "***" at the jump instruction I mentioned earler. If I force the carry flag to be 0 at that point, and the jump is skipped, the export completed successfully. Additionally, notice that [esp-0x1c] is 0x2000, and that both eax and edi are 0. When I see it loop, eax stays at 0 and never reaches 0x2000. I wonder if something about the AVI is causing values used by this importer to be such that it causes this endless loop, and if that's the case, and if such values are valid/good, I'm wondering if the importer can be fixed by being able to detect such values so as to not choke (if in fact it's an importer issue).
1239dda2 50 push eax
1239dda3 ffd1 call ecx
1239dda5 8b442424 mov eax,dword ptr [esp+24h]
1239dda9 015c2428 add dword ptr [esp+28h],ebx
1239ddad 03c7 add eax,edi
1239ddaf 83c410 add esp,10h
1239ddb2 3b44241c cmp eax,dword ptr [esp+1Ch]
1239ddb6 89442414 mov dword ptr [esp+14h],eax
; *** This is where it loops around and around.
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2)
ImporterAVI!xImportEntry+0x1040:
1239ddc0 8b542420 mov edx,dword ptr [esp+20h]
1239ddc4 52 push edx
1239ddc5 e810d40000 call ImporterAVI!xImportEntry+0xe45a (123ab1da)
1239ddca 83c404 add esp,4
ImporterAVI!xImportEntry+0x104d:
1239ddcd 5f pop edi
1239ddce 5e pop esi
1239ddcf 5d pop ebp
1239ddd0 33c0 xor eax,eax
1239ddd2 5b pop ebx
1239ddd3 83c428 add esp,28h
1239ddd6 c3 ret
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
3195d9b8 12387545 10590f9c 27c53e00 06b35ff6 ImporterAVI!xImportEntry+0x103a
3195d9ec 1239ea10 06b35ff6 00000000 27ad8a60 ImporterAVI+0x7545
3195da1c 1238aa31 06b3554b 00000000 7fdf0000 ImporterAVI!xImportEntry+0x1c90
00000000 00000000 00000000 00000000 00000000 ImporterAVI+0xaa31
[esp-1Ch]: 3195d9a0 00002000
eax=00000000 ebx=00000000 ecx=3195dbcc edx=00000000 esi=27ad8a60 edi=00000000
eip=1239ddba esp=3195d984 ebp=3c7ba50b iopl=0 nv up ei ng nz na pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
ImporterAVI!xImportEntry+0x103a:
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2) [br=1] -
Can't open Adobe Premiere Elements 9
I've had some problems with Adobe Premiere Elements 9 recently, and right now I'm not able to use it. I'm not sure what the problem is really or how to fix it so I'll just write down what has happened here and hopefully someone knows what to do.
A week or so ago my laptop started to crash repeatedly, but fortunately that was solved. But then I noticed that when I opened Adobe Premiere Elements, that's when it crashed and only then. It stopped crashing altogether except for when I opened this program (if it is of any importance I also tried opening Windows Movie Maker to edit there in the meantime but the same thing happened there, which seems strange and kinda random to me). I decided to get an antivirus software and install that and see if that took care of it, which I have now done. That didn't exactly take care of it though. The laptop did stop crashing when opening the Adobe software, but nothing happens once it's opened. The tabs on the top right are there but the whole program is just grey (where you would normally have the timeline on the bottom, video to the left, and the files etc. to the right) and nothing else comes up. I then tried to uninstall Adobe Premiere Elements 9 from my laptop altogether and then re-install it with the CD I still had from purchasing the laptop a couple of years ago. But after re-installing there is no change. Just a grey screen once again, except for the tabs and all that on the top. Now I'm not sure what else to try. It's frustrating as I need this program to work right about now. Does anyone know what to do? Thanks.From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Some of the below is for Premiere Pro, but the idea is the same for Premiere Elements
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575 -
My seriel number for getting adobe premiere elements 12 doesn't work, how can i do ?
Hi!
I bought a canon camera in November and a pack of lightroom 5 and adobe premiere elements 12 were with the camera.
Then i have 2 serial number and when i put the premiere element serial number for getting the app, it doesn't work, the error message says that " we can not validate this serial number please contact the customer service"
But it's the right number and i don't know what to do...
Help pleaseDid you get a disc for the software? Are you sure you are installing version 12?
See if the following helps: Error unable to validate serial number | CS6 -
Premiere Elements 9 - "Sorry, a serious error has occurred that requires Adobe Premiere Elements....
When I start up a new project in Premiere Elements 9, the only thing that comes up is the gray screen. When I try to open any existing project, I get the following message:
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried all of the suggestions on this website and still, nothing works. Any help or suggestions would be greatly appreciated.
Thanks!JerryK713
First question that comes to mind is "Is this a never worked before type issue or it worked before but not now type issue?"
What computer operating system is your Premiere Elements 9 running on? Do you have the Premiere Elements 9.0/9.0.1 Update installed? And, the typical drill questions, do you have the latest version of QuickTime installed and are you working from a User Account with Administrative Priviledges?
Since Premiere Elements 9.0/9.0.1 is a 32 bit application, we would revisit the question of your computer resources...processor, installed/available RAM, free hard drive space? Is your computer optimized...defragmented, video and audio card drivers up to date, pile ups preview files and conformed video and audio files cleaned out? Scratch Disks directed to save location with enough free space to receive them?
Have you checked to make sure that antivirus and firewalls are not contributing to or causing the issue?
Another thought...are you running a dual (or more) monitor setup with your current video card?
Please review and then we can decide what next.
Thanks.
ATR
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