Same app - is it possible?
Hi,
Not sure, if this is the right place to ask my question.
I am developing an app and I am planning to sell/ market this app as
1. a full free version [for users who have already purchased something from portal]
2. and as a paid app for users who have not purchased anything from the portal.
Does Apple allow to sell the app as described above? Kindly, guide me...
Thanks in advance...
This is probably not what I should be telling you but the App Store isn`t the right place for this. Create your app with an HTML + CSS frontend and a php or rails backend. Make these apps mobile friendly and post links to them on your site. At the start of these pages you are going to want to put a php check once method. This will check if the user has the correct user crendentials to gain access to the page. You can do anything with HTML, php and Javascript. The browser is your friend. Treat it as such. (:
Similar Messages
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Is it possible to have two app icons for the same app?
I work with Assistive Technologies that enable people with various disabilites to use computing devices, such as the iPad. Some people do not have the fine motor skills to precisely tap the intended app icon. If I had a page full of app icons that launched the same app then I might have a workaround.
Thanks in advance,
Mike Leary
Information Technology Specialist
The Rural Institute - MonTECH
The University of Montana - MissoulaMike,
At the moment, no. The app store won't let you re-download an app already installed, and they all come in single icons.
The accessibility settings enable a zoom feature, but if your clients have difficulty tapping an app, they may have issues using three fingers simultaneously to zoom in/out.
There is a voice ability, but I've just spent the last 10 minutes playing with it and successfully called everyone in my phonebook (And i only wanted to open iBooks)
If you turn the iPad landscape you still have the same amount of apps on the page, just spaced out a little more, giving more margin for error/ But this still requires the same 'touch space area' to activate the app.
This might be something Apple could look at, with pressure from users such as yourself and your clients.
Hope this helps, even though it;s not really a solution -
I want some of the same apps available on my iphone and ipad2 to be available on my macbook pro app store and to be able to link them through icloud. Is this not possible? If not, why not?
The Mac uses Mac OS X and iDevices use iOS. These are two different operating systems and the apps must be written for each operating system specifically, even when the apps go by the same name, such as the iWork apps, they are two ifferent versions of the same app for the two different platforms.
So, as an example, Safari has been written for three different operating systems, Mac OS X, iOS and Windows. And the Safari apps, as similar as they are visually, are not interchangeable for the different platforms. -
Can you use the same apps on 2 different iphones but have diff
Hi Im a complete novice with using itunes. I just want to know if its possible for me and my wife to share the same apps but not the same contacts and if so how can this be done.
Yes.
How to use multiple iPods, iPads, or iPhones with one computer -
Can I put the same app on more than one iPad?
I'm not sure I can even do this or how if I can.
Situation is I got a New iPad and my wife 'inherited' my iPad2. We use ONE Apple iTunes account. I've dup'ed the iPad2 over to the New iPad. We use two computers and each has iTunes on it. No problems at this point.
Now I added an app to my iPad, and my wife wants it. She went to the app store and it shows as 'already installed'. Again, we're both using the same account (I don't want 2). Looked at Previous Purchases, same thing, already installed, grayed out.
So the question is can I do what I want, that is install the same app on 2 iPads? If so, how?
Thanks,
Irv S.Sure - as long as you use the same apple ID on both devices you can download it to both devices. Why is is greyed out on her iPad is not clear to me - other than the app is actually on her iPad via Automatic Downloads and she doesn't realize that its on the device. Is that possible?
Search for the app on her iPad- swipe to the right from the first home screen and type in the name of the App at the top in the search field. Does it show up? -
hi. i purchased flightradar24 apps from my iPad. can i share the same app on my macbook?
i do understand that. But, in the app store (macbook), the same app is available. So, i'm just wondering if it possible to have the same app available on my macbook. Or do i have to purchase it again? its the same software, bought from the same account. But on a different platform.
-
I have an app called Astrogold that crashes when I run one function, but no one else I know with the same app experiences the crash. The app writes several different reports, and gives the option of sending them as PDF files. All the other reports generate fine, but one of them....and that one crashes the app while it is trying to generate the report.
Note: it only crashes the display. If I double click the home button I see the app itself is still running.
I checked my Diagnostics & Usage data, and noticed that every time the app crashes a LowMemory report is created. I looked at the LowMemory report and see that the Largest process is Astrogold. But I don't see any reports with the name of the app itself.
I have an iPhone 5c, and according to iTunes I have 2.25 GB Free.
Below is the actual LowMemory report. Can anyone make any suggestions?
name":"astrogold","bug_type":"109","os_version":"iPhone OS 7.1.2 (11D257)","bundleID":"com.esotech.astrogold","version":"4.2.4 (4.2)","app_name":"astrogold"}
Incident Identifier: 257B47E8-3A4D-4C64-8E9F-71D33C905548
CrashReporter Key: cfa389285f4559a21d797bfeec6a78c584e798d6
Hardware Model: iPhone5,4
Process: astrogold [18906]
Path: /var/mobile/Applications/D8301675-652C-4472-A168-CF3F141C5F58/astrogold.app/ast rogold
Identifier: com.esotech.astrogold
Version: 4.2.4 (4.2)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2014-08-31 13:15:13.616 +0800
OS Version: iOS 7.1.2 (11D257)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 0
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x399a51f0 0x39992000 + 78320
1 libsystem_pthread.dylib 0x39a0d7b2 0x39a0a000 + 14258
2 libsystem_c.dylib 0x39955ff4 0x3990c000 + 303092
3 libsystem_malloc.dylib 0x399ccd20 0x399ca000 + 11552
4 libobjc.A.dylib 0x393f73a4 0x393ed000 + 41892
5 libobjc.A.dylib 0x393ffb66 0x393ed000 + 76646
6 astrogold 0x001be574 0xe2000 + 902516
7 astrogold 0x001be774 0xe2000 + 903028
8 astrogold 0x001a2910 0xe2000 + 788752
9 astrogold 0x001a40fa 0xe2000 + 794874
10 UIKit 0x315ba174 0x3147c000 + 1302900
11 UIKit 0x315613d6 0x3147c000 + 938966
12 UIKit 0x31560c2c 0x3147c000 + 937004
13 UIKit 0x314872e0 0x3147c000 + 45792
14 QuartzCore 0x31103316 0x310f7000 + 49942
15 QuartzCore 0x310feb3a 0x310f7000 + 31546
16 QuartzCore 0x310fe9cc 0x310f7000 + 31180
17 QuartzCore 0x310fe3e0 0x310f7000 + 29664
18 QuartzCore 0x310fe1f2 0x310f7000 + 29170
19 QuartzCore 0x310f7f18 0x310f7000 + 3864
20 CoreFoundation 0x2ec20ff6 0x2eb81000 + 655350
21 CoreFoundation 0x2ec1e982 0x2eb81000 + 645506
22 CoreFoundation 0x2ec1ecce 0x2eb81000 + 646350
23 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
24 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
25 GraphicsServices 0x33af86ce 0x33aef000 + 38606
26 UIKit 0x314ea86c 0x3147c000 + 452716
27 astrogold 0x000e9136 0xe2000 + 28982
28 libdyld.dylib 0x398eeab4 0x398ed000 + 6836
Thread 1:
0 libsystem_kernel.dylib 0x39992804 0x39992000 + 2052
1 libdispatch.dylib 0x398e1050 0x398d9000 + 32848
2 libdispatch.dylib 0x398db2de 0x398d9000 + 8926
Thread 2:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
6 Foundation 0x2f57d492 0x2f572000 + 46226
7 Foundation 0x2f5ce254 0x2f572000 + 377428
8 astrogold 0x00408f30 0xe2000 + 3305264
9 Foundation 0x2f63fa0a 0x2f572000 + 842250
10 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
11 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
12 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 3 name: com.apple.NSURLConnectionLoader
Thread 3:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
6 Foundation 0x2f5ca23c 0x2f572000 + 361020
7 Foundation 0x2f63fa0a 0x2f572000 + 842250
8 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
9 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
10 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 4 name: com.apple.CFSocket.private
Thread 4:
0 libsystem_kernel.dylib 0x399a5434 0x39992000 + 78900
1 CoreFoundation 0x2ec244de 0x2eb81000 + 668894
2 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
3 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
4 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 5:
0 libsystem_kernel.dylib 0x399a5c70 0x39992000 + 81008
1 libsystem_pthread.dylib 0x39a0ac1e 0x39a0a000 + 3102
2 libsystem_pthread.dylib 0x39a0aad8 0x39a0a000 + 2776
Thread 6:
0 libsystem_platform.dylib 0x39a069a6 0x39a05000 + 6566
1 libobjc.A.dylib 0x393ffad6 0x393ed000 + 76502
2 CoreFoundation 0x2eb86140 0x2eb81000 + 20800
3 CoreFoundation 0x2eb8c0dc 0x2eb81000 + 45276
4 CoreFoundation 0x2eb9f6e4 0x2eb81000 + 124644
5 astrogold 0x0019ed06 0xe2000 + 773382
6 Foundation 0x2f59a64c 0x2f572000 + 165452
7 Foundation 0x2f58a870 0x2f572000 + 100464
8 Foundation 0x2f62e740 0x2f572000 + 771904
9 libdispatch.dylib 0x398de25a 0x398d9000 + 21082
10 libdispatch.dylib 0x398df684 0x398d9000 + 26244
11 libdispatch.dylib 0x398df8d8 0x398d9000 + 26840
12 libsystem_pthread.dylib 0x39a0ac14 0x39a0a000 + 3092
13 libsystem_pthread.dylib 0x39a0aad8 0x39a0a000 + 2776
Thread 7:
0 libsystem_kernel.dylib 0x399a5c70 0x39992000 + 81008
1 libsystem_pthread.dylib 0x39a0ac1e 0x39a0a000 + 3102
2 libsystem_pthread.dylib 0x39a0aad8 0x39a0a000 + 2776
Thread 8:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2ebcd346 0x2eb81000 + 312134
6 CoreMotion 0x2f2484fc 0x2f20f000 + 234748
7 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
8 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
9 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 9 name: WebThread
Thread 9:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
6 WebCore 0x36ebfc70 0x36e01000 + 781424
7 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
8 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
9 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 10 name: JavaScriptCore::BlockFree
Thread 10:
0 libsystem_kernel.dylib 0x399a4f2c 0x39992000 + 77612
1 libsystem_pthread.dylib 0x39a0bf62 0x39a0a000 + 8034
2 libsystem_pthread.dylib 0x39a0cd9c 0x39a0a000 + 11676
3 JavaScriptCore 0x2fbb8308 0x2fba6000 + 74504
4 JavaScriptCore 0x2fbb5970 0x2fba6000 + 63856
5 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
6 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
7 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 11 name: JavaScriptCore::Marking
Thread 11:
0 libsystem_kernel.dylib 0x399a4f2c 0x39992000 + 77612
1 libsystem_pthread.dylib 0x39a0bf62 0x39a0a000 + 8034
2 libsystem_pthread.dylib 0x39a0cd9c 0x39a0a000 + 11676
3 JavaScriptCore 0x2fd56cb2 0x2fba6000 + 1772722
4 JavaScriptCore 0x2fd56d0c 0x2fba6000 + 1772812
5 JavaScriptCore 0x2fbb5970 0x2fba6000 + 63856
6 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
7 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
8 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 0 crashed with ARM Thread State (32-bit):
r0: 0x00000000 r1: 0x00000000 r2: 0x00000000 r3: 0x27d1f553
r4: 0x00000006 r5: 0x3b90118c r6: 0x0000000b r7: 0x27d1f5bc
r8: 0x0000000b r9: 0x00000001 r10: 0x00626000 r11: 0x00000000
ip: 0x00000148 sp: 0x27d1f5b0 lr: 0x39a0d7b7 pc: 0x399a51f0
cpsr: 0x00000010
Zane B Stein
("os_version":"iPhone OS 7.1.2 (11D257)","version":"104","bug_type":"198"}
Incident Identifier: 3526E805-4C03-4956-83B6-2A4AB95B9EE4
CrashReporter Key: cfa389285f4559a21d797bfeec6a78c584e798d6
Hardware Model: iPhone5,4
OS Version: iPhone OS 7.1.2 (11D257)
Kernel Version: Darwin Kernel Version 14.0.0: Thu May 15 23:10:37 PDT 2014; root:xnu-2423.10.71~1/RELEASE_ARM_S5L8950X
Date: 2014-09-02 14:24:12 +0800
Time since snapshot: 220 ms
Free pages: 1448
Active pages: 17896
Inactive pages: 9268
Speculative pages: 11
Throttled pages: 209561
Purgeable pages: 261
Wired pages: 21682
File-backed pages: 26187
Anonymous pages: 988
Compressions: 456385
Decompressions: 85356
Compressor Size: 44
Uncompressed Pages in Compressor: 59
Largest process: astrogold
Processes
Name <UUID> rpages recent_max fds [reason] (state)
CloudKeychainPro <b9fbb8e4989732709cb18c481dfa61a9> 108 108 200 (daemon) (idle)
mediaremoted <051ef8b6e7c93fa49a0a2e15ea6e1f52> 193 193 200 (daemon) (idle)
MobileGestaltHel <c3c9c32948fe364f8103dd528164b610> 123 123 200 (daemon) (idle)
DuetLST <89027d811bd73931a4d45f71c9bbebc7> 472 472 200 (daemon) (idle)
itunesstored <00f47fa85c623cee9d55c9b004ba561d> 1426 1426 200 (daemon) (idle)
lsd <8d2569b7b89033328609c73d07410b55> 149 149 200 (daemon) (idle)
sandboxd <712c543459bf3d81b0ec88bba199d802> 96 96 200 (daemon) (idle)
geod <6e5e9ae33f8638b7be848eac2c1ef70b> 166 166 200 (daemon) (idle)
assetsd <6f28405c4c1b35e9aff946c1c4799c0f> 868 868 200 (daemon) (idle)
installd <185a1eaa735b3aa38d98092ba8493ba0> 201 201 200 (daemon) (idle)
securityd <47657a3a48573d6a8e52ef4cc868248c> 617 617 200 (daemon) (idle)
networkd_privile <234d3717143e3bbba12acc5de334deaf> 81 81 200 (daemon) (idle)
accountsd <5a5640b47fe637bebb6254deff26eaee> 438 438 200 (daemon) (idle)
routined <d5590a1879153ed284886271907ea8fa> 344 344 200 (daemon) (idle)
EscrowSecurityAl <d0a689490be631efac2c764fe93300dc> 166 166 200 (daemon)
mstreamd <a2bb6401f1d63c7aa320a817d8839522> 406 406 200 (daemon)
tccd <ad9819a843e93a1680335febb52c7cc3> 227 227 200 (daemon)
kbd <eba296f6bd4938688fa16a5e39fa477c> 2319 2319 200 (daemon)
CVMServer <c95a902a5ae331c2a5239b6cf98a0617> 89 89 200 (daemon)
astrogold <58c53f7c8e8931ec823713195426f59c> 166401 166401 200 [per-process-limit] (frontmost) (resume)
identityservices <d1b907f8a41e3ebd9f270aa846040b07> 581 581 100 (daemon)
wifid <2b4c0ddf1a8439838868bf2be61d8bf1> 1286 1286 25 (daemon)
syslogd <5c06b8eec36032b49cc9421348ba47ea> 132 132 50 (daemon)
locationd <b813efaa4a6a314cafdbbd9b88c30796> 1732 1732 100 (daemon)
powerd <bd077d109d773bcd9041153b30ea034a> 128 129 100 (daemon)
imagent <79bd0fedda583ae3822051093f7681b5> 571 571 100 (daemon)
vmd <f44f0a6a37293606865eb8862c10b653> 188 188 100 (daemon)
iaptransportd <818588012ed93eb7a10ccb22d8acadfe> 223 223 50 (daemon)
mediaserverd <e40c7476d9fe3d759bfd28b8d68dc7ba> 2233 2233 200 (daemon)
mDNSResponder <60e905f9582a3090ab6e7a257454389e> 226 226 100 (daemon)
apsd <b7e19d27180e34aba845e475eae7d3db> 510 510 100 (daemon)
dataaccessd <fdf81960fb903bd68616117fd29ce277> 2563 2563 200 (daemon)
sharingd <2c731a1c182637a39b004694b2a5e23d> 508 508 50 (daemon)
mobileassetd <08440fa17b3537afb347cf78aa039a67> 565 565 200 (daemon)
SpringBoard <f73e83ffc898302394baa2042ca232fd> 9211 9211 100
backboardd <b5d33ca6da9c33d48e2c8ccb9930c3dc> 8716 8716 50 (daemon)
aggregated <3e381378eb7f3dd2846920cb5db91265> 523 523 50 (daemon)
lockdownd <d998e2bac7663966bd0285c07ed89111> 276 276 100 (daemon)
configd <20b29bb0286e347ebe7c42aa8ee421c9> 462 462 100 (daemon)
fseventsd <8876b6f5a0c13024a12cb3e148ddab61> 303 303 100 (daemon)
fairplayd.H2 <243ccf92ad4d34cbb4fdf7e078d55141> 130 130 100 (daemon)
wirelessproxd <47699be4861c30abbb375e1d3b9e15dc> 153 153 100 (daemon)
BTServer <51d0d4421dc73abf9d4844e2b155c340> 536 536 100 (daemon)
distnoted <7895f761ec323e31a356860060f8713d> 155 155 100 (daemon)
UserEventAgent <9aedc371d1c037e7b5d7b5577f0424a8> 756 756 100 (daemon)
WirelessCoexMana <f5dcce7805a9308bbbcf2d52751385ef> 132 132 100 (daemon)
networkd <148d4512d2c43efc95bafd487fd97f4a> 577 577 100 (daemon)
filecoordination <7b1b1b1b4fe0364c8e0adfd90f78b4a9> 207 207 200 (daemon)
medialibraryd <fdf252b3fb1a3646a836c0c3b5840464> 634 634 200 (daemon)
touchsetupd <0a4f35337aa13e55a3d7e56296499e14> 154 154 200 (daemon)
ubd <30a03e11a5c43c7cbd6ecd1aaef27841> 470 470 200 (daemon)
CommCenter <463e099ed64e30ad9433b8ea3f4a4e94> 2039 2039 100 (daemon)
notifyd <5b4c0731afd533179b295e4f39e589d6> 335 335 100 (daemon)
**End**
<Post Edited By Host>Thank you for your reply.
>You can double-click the home button and then swipe upwards on the thumbnail of the app to force it closed.
Did that
>After that, power the phone off and back on again, test.
Did that
>If still a problem, force close the app again and then reset the phone, holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot, test.
Did that
>If still a problem, then connect the device to iTunes and restore from backup.
Did that
>If that does not work, it is possible there is something corrupt in the backup. The final step is restore as new, not from a backup.
This is the only thing I had not done before I posted my initial request for help. I will work on that....it's a last resort I was hoping not to do, but it sounds like I've already done everything else.
Thank you. -
Different versions of the same app on the app store
Is it possible to let users download the different versions of the same app from the App store,( even though I have not seen it but just wonder whether it is possible) ?
If not then can we have different releases of the same product with different feature set.
This question is applicable for iPhone as well.
ThanksWouldn't do you any good, as you need to be a registered developer to use the forum. Just contact one of the developer's of an app you're interested in and ask the developer directly.
-
Best approach for publishing a paid version and an ad supported free version of the same app
Hi,
One of my Windows 8 store app is almost ready for store submission.
What is the best approach for publishing a paid version and an ad supported free version of the same app.
Can I do the following
1. Submit the app with unlimited free trial to store
2. During the free trial ads will be displayed
3. If the user purchases the app, then the ad would not displayed
Any advise is greatly
appreciated.
Best RegardsAlthough the in-App purchase option is good but for ad based apps my approach is different.
I would suggest putting 2 different apps in the store, one free with Ads and one without. Reason being you want the extra reference and xaml ad controls depending upon how
many you have on the paid version of the apps. I would keep my apps as lighter and cleaner as possible specially when its a paid app.
I currently manage both free and paid app through one solution and reuse most of the code except for the views.
Binoj Daniel www.CodeRewind.com -
Is it possible to d/l the same app twice? (and pay twice of course).
DH has discovered he loves angry birds but so do I, so I don't want him playing my game (lol) but when I tried to purchase again it says 'installed'.
Is there any way around this?
Thanks
I have the 8gig iPod touch 4gen (if that make any difference at all)I recently installed my 5.1 beta 3 on my iPhone 4 and it wiped out everything on my phone. I didn't have any recent backups so I didn't back up my phone, I set it up as a "new iPhone". Am I going to be charged again for the apps I download if I use the same iTunes/Apple ID? Normally, it says something along the lines of 'this update is free because you previously downloaded this app..", but this time it did not. I'm downloaded a $50 app, so this has me worried.
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I accidently bought the same app twice for my iphone!
Not on the same itunes account, but on different ones!
I was trying to find out which one I installed it on but couldn't find out!
Is it possible I can get a refund?!
It was a 25 dollar app!
I didn't mean to buy it!!!One is signed up with my sisters paypal
Another is for my dad to use.
The app was already on my Dads account which I made for him.
But I accidently bought it on my other account with is connected to my sister Paypal -
Buy the same apps again?
Hi.
My family has a iTunes account in common, but now i have made my own. Is it possible for me to get the IOS apps and mac apps I bought on the other account. My mom don't want to use them anyway, and we don't want to pay for the same apps over again. Is their any way to link our accounts together as family?
Nicnichs wrote:
Is their any way to link our accounts together as family?
no.
but you can authorize iTunes for up to five iTunes store accounts so purchases made with your mom's and your new account can be used/played.
the only downside is that you will have to sign out of one account and into the other each time an update for an app purchased with the other account is available. -
Switch between fullscreen windows of same app
I have Safari open and have multiple windows that are opened as fullscreen. I want to be able to switch between the fullscreen windows of Safari with a keyboard keystroke. When not in fullscreen I can use Cmd-` to switch between windows of the same app but I am unable to do this in fullscreen mode and perfer to use the keyboard as much as possible. Any help would be great.
So far I've found that I can use ctrl-left and ctrl-right to switch back and forth between widgets, desktop, and fullscreens but I would rather use cmd-tab to switch to the app and then switch between windows in that app.
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Hi, we are a small clinic that uses the iPads for therapy. If we purchase an app for one iPad, can all of them download the same app at no additional cost?
Allan was somewhat incomplete in his statement. While technically it would be possible, from a licensing standpoint you need one license for each iPad unless those iPads were all going to be used by the same person (which I think unlikely given your described use). Here are the relevant terms of the iTunes Store agreement (emphasis mine):
"(ii) If you are a commercial enterprise or educational institution, you may download and sync an App Store Product for use by either (a) a single individual on one or more iOS Devices used by that individual that you own or control or (b) multiple individuals, on a single shared iOS Device you own or control. For example, a single employee may use an App Store Product on both the employee's iPhone and iPad, or multiple students may serially use an App Store Product on a single iPad located at a resource center or library. For the sake of clarity, each iOS Device used serially by multiple users requires a separate license."
So you would legally need to purchase one copy of the app for each iPad, something which would require an iTunes Store account for each iPad. For normal purchases, each iTunes Store account would need an associated credit card or prepaid iTunes card.
The Volume Purchase Plan works similarly - you still need one license and one iTunes Store account for each iPad - but the purchasing is centralized so you don't get billed multiple times. You get one recemption code for each license you purchase. See:
http://www.apple.com/business/vpp/
Regards. -
HT1689 Billed for same app multiple times
We were billed for the same app multiple times, how do I contact apple iTunes to get this fixed?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
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