Same as source file name when converting .msg to PDF

Hello,
When I right click a Word document and choose to convert it to an Adobe PDF file it takes a few seconds and asks me where to save it, not only this but it pre-populates the file name to match the original Word document, but obviously when saved if will be a PDF file - brilliant.
I have a folder structure with hundreds of *.msg files (Outlook email messages). When I do the same as the above the file name is not pre-populated, it is simply called "Memo Style.pdf", which in-turn means I can't batch the process easily either.
I checked the PDF Conversion settings in the Adobe ribbon menu in Outlook, however there is no setting to not prompt for a file name.
What makes this a little worse is the client is adamant this never used to happen and I can see evidence of this.
HELP!
Regards
J

Hello, I'm away from the computer right now. But I have lots of .msg files in a folder, I'm right clicking them in Windows explorer and selecting "Convert to Adobe PDF", when this is selected it triggers Outlook and starts converting the message to PDF, but it pre-populates the name as "Memo Style.pdf" which is a real pain and the client says this never used to be the case. We ideally want to do this in bulk, keeping the name it has before, but with the new .pdf extension - again the client says this used to be possible.
Outlook Adobe add-in conversion settings to follow as well as exact Outlook and Adobe Standard version numbers...

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