Same fonts not available on both computers even though we just downloaded AI CC on both.

We recently installed AI CC on two computers with one log in, however we don't have the same fonts. This is creating a problem when the same files are being worked on at different times on the two computers - one computer has the fonts and the second one doesn't. Why is this happening and how can we solve it? Thank you.

You'll need to install the same Fonts (which should be in a Systems folder) on both machines.

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