Same info on 2 unlinked phones.

My daughters new iPhone 5c some how has some of my info from my iPhone 6 plus. We have different iCloud accounts and different Apple id's. We use the same computer to sync and back up to. What can I do to fix this? We both have the newest itunes and iOS.

When you did a Sync could you have at least once selected the other person's iPhone on iTunes. I guess if yes, then the data would always be on both iPhones until you deselected some content in iTunes. If you connect to iTunes and look under Preferences and Devices can you see both iPhones? Do you wee a Backup that is available from before the problem started? Wondering about Family Sharing options?

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HT201317 New phone: lost old phone in a fire. How can I access my photos on iCloud from my old phone? In settings I see the storage for BOTH phones. They are separate but same account. Can I access iCloud through PC or is the info now useless since phone

New phone: lost old phone in a fire. How can I access my photos on iCloud from my old phone? In settings I see the storage for BOTH phones. They are separate but same account. Can I access iCloud through PC or is the info now useless since phone is gone?

What a crappy design. This is where Android is so much better. It seems to me like you have no control over your iPhone. It does whatever Apple has designed it to do without asking you first. On Android you can actually go in see all folders, document files, photo files etc and you have so much more control of everything. Apple s..cks!

My wife and i share the same computer to sync our phone with. All of a sudden i lost all my phone numbers and got hers. How do i get mine back. Help Please

My wife and i share the same computer to sync our phones with. The last time i sync i lost all my phone numbers and got hers. Is there a way to get mine back. Please Help. Thanks

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here... http://support.apple.com/kb/HT1495
Create a New User Account for each User.
Then Each user will have their own iTunes library..
More Info Here > cnettv.cnet.com/use-two-iphones-one-computerl

My iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error-51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

IPhone 4updated today. Now it's restored and starting as new phone says backup from iTunes as luckily I'm hoping it backed up this morning. Now it won't do it as says not enough space on phine thither info came off the phone this am!! Help

all my info is on the phone it won't let me go further and no don't mention the cloud before you ask. I have no idea what cloud is or how to get stuff on there. I just want my phone and contacts and messages and photos back. Help please

Welcome to the discussions,
are you using the same iTunes account? If no, did you authorize iTunes with his account info again before you connected his phone?
To keep your accounts separate on one PC, create a new windows user, log in, disable autosync in iTunes, set up the second account and back up manually by right clicking on the device in the device list and choosing "backup". This will save data, pictures taken with the phone and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer. Music, unless bought in iTunes and transferred with your purchases, is not part of the backup. But you can share music between different accounts on one computer: http://support.apple.com/kb/HT1203
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your phone got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414

HT4865 I need to install my back up iCloud info onto a new phone and then erase my old handset off my account. How can I do this?

I need to install my back up iCloud info onto a new phone with the same sim in and then erase old phone from my account. How can I do this?

When you setup the new phone restore it from the iCloud backup from your old phone.
Then, on your old phone, use Settings > General > Reset > Erase All Content and Settings.

I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. ?????

I have an IPhone with music on it and I have an iTunes account on my Mac book pro, its the same itunes account as my phone and it wont let me put music on my phone nor will it allow me to sync the music from my phone to the itunes on my computer. Can you please help me out???? thanks

If iPhone music is not on iTunes Library, you need a 3rd party tool to help you
Mac: http://www.ecamm.com/mac/phoneview/
PC: http://www.wideanglesoftware.com/touchcopy/index.php

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

I have a Verizon and At&t Iphone 4 can I use the same Itunes account for both phones?

I have a Verizon Iphone 4 though my job. I also have a At&t Iphone 4 for my personal phone. Can I use the same Itunes account for both phone or will I need a separate account for Verizon Iphone?

I dont live in US, live in Japan.. but I do have 2 iPhones, one 3GS and one 4. I use same iTunes Account on both.
You might have a little "problem" if your payment were by Credit Card, everytime you try to buy something (I mean, try to download something on your iphone, not from your computer) , your going to need to verify your payment... but if u use iTunes Gift Card, you wont have any problem with that
sry about my english... I hope I helped you

I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Anyway to solve this problem?

I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Hence you do not know exactly which line the caller called. If you answered using the wrong phone, then anyone calling the other number will not get through. Anyway to solve this problem?

Hey David Koh TP,
Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
Connect your iPhone, iPad, and iPod touch using Continuity
http://support.apple.com/kb/HT6337
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
Thanks,
Matt M.

HT204053 I previously use an apple id , I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?

I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>

Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers

Because me and my parents have the same apple id, my new phone synced all of their songs on to my iPhone. I tried to delete them or transfer them off my phone to iTunes but it wouldn't work. What do I do?

Because me and my parents have the same apple id, my new phone synced all of their songs on to my iPhone. I tried to delete them or transfer them off my phone to iTunes but it wouldn't work. What do I do?

im so happy I have a iTunes Card Code absolutely free! I got it at http://linkbitty.com/freeitunes2014

I bought an iPad and want to make sure it's on the same apple account but my phone always come up with a different apple Id?

I bought an iPad and want to make sure it's on the same apple account but my phone always come up with a different apple Id?

Remember - if you bought any apps with another ID you cannot update them with a different ID.
Try changing the ID in the App Store. Tap on Featured - swipe to the bottom of the screen - tap on the ID in the bottom left corner - and see if you can change it that way.
If that doesn't work, sign out of your account altogether, restart the iPad and then sign in again.
I guess I should ask - what ID is it coming up with and why is it coming up with that ID?
Message was edited by: Demo

HT4759 can you use the same apple id for two phones on the cloud?

can you use the same apple id for two phones on the same verizon account and if so can you keep there contacts etc. separate?

If you want to keep your contacts and other data you sync with iCloud separate, you'll have to create separate iCloud accounts, which will require different IDs. If you share the same iCloud account/ID on multiple devices, the synced data will be merged and will appear on all devices syncing with the shared account.
You can still share the same ID for iTunes; it doesn't have to be the same as the one used for iCloud.

Same info on 2 different computers

I want my macBookPro and my G5 tower to have ALL the same info on them.
Not .Mac or isync, they don't transfer all the info I need.
more like eathernet.
thanks!

Is it just a "one-time" sync you want to perform? I just inherited an older G4. My wife wanted all her stuff on it from the G3. The Migration Assistant worked wonderfully. it is in Utilities > Migration Assistant. Everything transfered (about 40Gb) via firewire in less than a couple of hours.
I don't know of anything to continually sync up 2 machines.

Same info on 2 unlinked phones.

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