Same issues - can't open iTunes OR Quick Time

Looks like I have the same issue as others. Eror message with iTunes - and no message with Quicktime - but nothing happens when I try to open QuickTime.
In an effort - I've answered basic questions as asked on other thrsome preliminary questions aimed at narrowing in on possible culprits.
(1) do you have Norton Internet Security 2005 installed on the PC? YES
(2) try launching your QuickTime. does it:
(a) launch perfectly fine? NO
(b) fail to launch with an error message? (if so, what does it say?) NO MESSAGE AT ALL
(c) exhibit other peculiar behavior? (if so, could you describe it for us?) ZIPPO
(3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
iTUNES.ESE APPEARS AND STAYS THERE UNTIL i CLICK "DON'T SEND ON ERROR MESSAGHE: QUICKTIME.EXE DOES NOT APPEAR AT ALL WHEN THIS IS ATTEMPTED.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?
eads.... SEE ABOVE......

Hi terry Shull,
I feel your pain! I saw your post in the 'Discussions' area...
You have probably gone here already: http://www.apple.com/support/itunes/ - and looked through for any possible answers...
I use both a Mac and a couple of PC's. I will admit I do not update my iPod through the PC and only use the Mac for updating. And I have not updated Quick Time from 7.1 on my PC's or 7.1.2 on the Mac, I have read several posts here and on the internet suggesting a few issues with the updates, I have not updated iTunes beyond version 6 either.
I assume from your post, that neither iTunes or Quicktime work? Which versions of each do your have? Did these problems start after any software update? When did you purchase iPod, model, etc etc etc...
Rick
iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.7) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620

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I cant open itunes cause quick time failed to initialize (error - 2096)

i cant open itunes cause quick time failed to initialize (error - 2096)

hmmmm.
doublechecking something before proceeding ... are any boxes ticked in the Compatibility tab for your QuickTime?
(i've seen that message produced when some of the Display Settings boxes in there are ticked, not just the compatibility mode one.)

I can not get iTunes or Quick Time to install on Windows xp machine. I get

I can not get iTunes or Quick Time to install on Windows xp machine. I get an error 1316 - c:\wndows\installer\iTunes.msi
and then I get an error -1603 ?
any ideas, oh I am trying to put iTunes & QuickTime on a Different Hard Drive Partion 'D:' not on the,
Normal 'C:' Drive Partion... Any Help You can give me.
My Email address is: [email protected]
Thank You in advance! Al Adams
SONY VAIO Windows XP

I strongly recommend that you install iTunes to the default C: paths. You can change the perferences to keep the actual music files on your D: partition.
Here is a place to start with the installer errors:
InstallShield Consumer Central FAQs

Fatal error when I open Itunes and Quick time.

EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.4.5.67 P3 : 47edaedf
P4 : QuickTimePlayer.exe P5 : 7.4.5.67 P6 : 47edaedf P7 : 0000130d
P8 : c0000409 P9 : 00000000
cant uninstall quick time gives fatal error, stems from same error when I try to open Itunes.

Checking on a possible cause of similar symptoms. Have you ever install an ACE or K-Lite Mega Codec pack, a copy of QT Alternative or QT Lite, or a copy of Storm Codec on that PC?
(Checking on this because those programs, and some others, can install "QuickTime" componentry on the PC that can break a copy of the QuickTime on the PC, and as a consequence break iTunes. The "fatal error" when attempting to uninstall QuickTime is often a symptom of that, too.)

Can't run iTunes. Quick time error

QuickTime failed to initialize(error -2096)
QuickTime is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Can anyone help me out? I've downloaded it again to many times. Restarted my computer everything.

Even though the following article is about the -2096 when launching the QuickTime Player, I'd start with it for your iTunes as well:
[Error -2096 message when opening QuickTime for Windows in Compatibility Mode|http://support.apple.com/kb/TS1875]
(If you do end up having to check the iTunes.exe compatibility mode tab too, be sure that no boxes in that tab are checked, not just the compatibility mode tab itself.)

TS1717 I can't open Itunes, I have an error that says says MSVCR80.dll is not found. I have tried twice to uninstall and reinstall but keep getting the same error message. Can anyone help?

I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

ITunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas?

iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.

Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

Hi, I can not open iTunes unless my computer is connected to my work network. I have tried to uninstall and install and nothing. I have tried to upgrade quick time, no luck.

Hi, I can not open iTunes unless my computer is connected to my work network. I have tried to uninstall and install and nothing. I have tried to upgrade quick time, no luck.

HI, there is no error message when I try to open iTunes, it just hangs.
In regards to the location of the media folder it was located on the network however I changed it to a local directory. Should I try unistall and install with the correct media library?

HT1926 Latest iTunes software wont completely download and now I can't open iTunes at all?

Hi! I really hope someone can help me with this-
iTunes just had a popup that there was new software to install, so I chose the update to iTunes. The download was almost finished, but then it stopped and said there was a problem with the download (obviously) and to try to install it from within the program. Fine by me. Only, I can't open iTunes now?? It tells me that, "The item refered to by this shortcut cannot be accessed. You may not have the appropriate permissions."
I'm not even going to try and pretend that I know what that means, lol. I searched my entire computer for iTunes and every shortcut/folder/etc with 'iTunes' in it gives me an error message of some sorts. D:
I even tried to re-download iTunes from this site, but it gets halfway and then gives me error message 2324.
What do I do from here? I really don't want to uninstall iTunes (if it even still exists on my computer) because I'm afraid I'll all the modified song information that I just spent literately hours updating last week. >_<
-Sica

Similar problem here. iTunes11 notified me it was available. However, auto-update failed. So, I downloaded for manual update. That failed with "permission" message. I am administrator on this machine (WIN7). I tried uninstalling old version, but it failed with same permission issue. I now can't start iTunes... throws permission message. So, I'm completely dead in the water. Does this stuff get tested before it's shipped?

I can't open iTunes on my PC and I'm unable to uninstall or reinstall. I get 2 errors - 2502

I can't open iTunes on my PC and I tried uninstalling & reinstalling but I get two error messages 2502 & 2503. I gave windows 8 and I've never had this problem before.

Hello adniltrawets
If you are having issues with iTunes starting up, check out the article below to troubleshoot and isolate the issue. It will walk you through starting up in Safe Mode as well as testing in a new user to see if it does not the same thing there.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G.

I can't open itunes on my HP laptop. I keep getting the error message " You don't have the proper permissions to open this file".

Hello-
I can't open itunes on my HP laptop that uses Windows 7. I keep getting the error message "you don't have the proper permissions to open this file". I removed all Apple downloads and reinstalled itunes 10.6.3 windows 64-bit numerous times, but I still get the same error message. Please help.

Just want to add that after hours of searching and following every different blog on this issue, iTunes/apple you have lost my vote. What a joke...!

Can't open itunes or quicktime

About a month ago I tried to copy a dvd on my computer, turned out the dvd was in very bad shape and I couldn't do it. A few days later, I tried to open my iTunes and I got the message, "iTunes has encountered a problem and needs to close." I can't remember how I discovered that my Quicktime was having problems, but when I tried to open Quicktime to see what was going on, it absolutely would not open. I've tried re-installing both. I've tried deleating both and re-installing, nothing works. I've actually only been able to delete Quicktime once. I keep getting an error message when I try to delete Quicktime. I'm not sure why I was able to once. I'm very frusterated and can't find my issue anywhere on the support site. Can some one help? I can't even find a phone number to call for help. Please help.
Dell Windows XP
Dell Windows XP
Dell Windows XP
Dell Windows XP
Dell Windows XP

RUNDLL
An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C:\Pro
gramFiles\QuickTime\QTSystem\QuickTime.cp\",QuickTime"
OK
It's looking for the QuickTime.cpl in the right
place, so that rules out certain complications
involved with installing a Codec Pack or another
program containing non-standard "QuickTime"
componentry.
So let's try swapping out your QuickTime.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC (Launch CleanUp, find the
QuickTime entry in the list of programs shown in
CleanUp, select the QuickTime entry and click
remove):
Descrip
tion of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files
and folders.
1. On the Start menu, click My Computer (or
double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click
Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and
QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into
your PC by doing a repair install of
itunes.
switch off antivirus and antispyware applications
prior to the repair install.
go into Add/Remove and select itunes. click "Change"
and then click "Repair".
if the repair install goes through okay, restart the
PC and try launching itunes again. does it launch
properly now?
I tried your suggestion. I'm not very computer knowledgable, but I tried my best. I was able to install the Installer CleanUp Utility, which is where I thought I would have problems. So, I accomplished all that, I was able to make it all the way through deleting the QuickTime folder. When it came to navigating to the C:\Windows\system321. and remove the QuickTime.qts and QuickTimeVR.qtx. I had problems. I don't know if I was in the right area, but I went to the Local Disc and opened it, then opened the Windows folder, clicked on System32 and deleted anything pretaining to QuickTime. I re-started the computer, repaired the itunes file, with my antivirus off and re-started my computer again, but I still can't open itunes, I get the same message. I forgot to mention on my post that I don't know that much about computers, I just know the basics. But I do try to figure things out.
Dell Windows XP 60GB iPod video

How can I clear an error message saying I can't open itunes due to missing dll on laptop?

I can't open itunes to sync my iPad due to a missing .dll. Says to reinstall itunes but still getting same message. Anyone familiar?

See Troubleshooting issues with iTunes for Windows updates.
tt2

After updating IOS 7 i can't open Itunes Store on my Iphone anymore

After updating IOS 7 i can't open Itunes Store anymore.

Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
Tried all these tricks w/o success:
- Log off and on again on iTunes account
- Change system language
- Disable all iCloud syncs
- Disable all automated downloads from app store and iTunes store
Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
Next I will try is to sync with MacBook.
Anyone solved it already pls post !

Can't open iTunes - Error 7

Hello, for some reason i can't open itunes since the last update. each time it says: "The program can't start because AVFoundationCF.dll is missing from your computer." and afterwards - "iTunes was not installed correctly. please reinstall itunes. Error 7 (Windows error 126)".
I have seen some older discussions regarding this issue, but none of them helped me.
I tried installing Microsoft.NET frameworks 4
I tried downloading AVFoundationCF.dll
I tried re-installing itunes and all apple software.
after some re-installing the error message changed to "The procedure entry point kFigFormatReaderLoaderParameter_ChapterCount could not be located in the dynamic library MediaToolbox.dll." and then the same error message.
it just never ends... please help! (i'm using windows 7)
Oh, and will installing an older version of itunes help? if so, where can i get it?

hey guys... was having the same issue. i did what this site said, went to the unistall part on windows 7, right clicked on Apple Application Support, clicked Repair, and my itunes is working again! Hope this helps
http://techlikes.com/2011/10/26/solved-itunes-error-7-avfoundationcf-dll-couldnt -be-found.html

Same issues - can't open iTunes OR Quick Time

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