Same mp4 video plays fine from one drive but not recognised from another??

Everytime I drag and copy my MP4 video files from my internal drive to an external one, it then no longer plays from the external drive.  The external drive is working fine, and if I render the video directly to that drive, it previews and plays fine.  This only happens to MP4 files I copy from internal drive to this external drive
Something seems to happen to the file when I copy and paste it or drag and drop it. 
As I drag it I and when it lands in the folder I copied it to, the preview thumbnail is here for a split second, then switches to a regular QT icon - when i try to open it, it then says file format not recognised - even though the exact same file plays fine from the original location on my internal hard drive
This is driving me mad - any ideas - must be something simple?
Any help really appreciated

I used MPEGStreamClip to transcode the audio file to AIFF (over 1500 kbs @ 48khz) with better results. With the iTunes volume set at full and with the volume adjustment option set at 100% (which is 50% above flat), the AIFF file played through iTunes, produces about the same decibels as playing the file through VLC with the VLC volume at full.
Thanks much for your help.
I believe some of the problem is with the original file being a bit too quiet to begin with. Putting it into analog terms, it's kind of like a 1 watt pre-amp signal when it needs to be a 4. Do you know of a way to increase the audio output level through the cable box fire wire port so it can be captured at a higher audio level to begin with?

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    /CFIDE/classes/cfapplets.jar
    I have had similar permissions issues where the web page did
    not have proper access to the .jar files.

  • Why doesn't my mp4 video play from an HTML5 Course?

    I have an online course that consists of 6 slides.  4 of those slides are for delivering streaming video from a Flash Streaming Server. Per our LMS Solution Provider, I have modified the streaming path names so they point to the mp4 files on the streaming server.  I have the same online course that is published as HTML/SWF to SCORM2004.  That version of the course has the video place holders pointing to the same directories on the Flash Streaming Server, except the stream path/name points to the FLV video files.  That course plays just fine.  I have a Flash Streaming Server test tool from my LMS Provider that I can use to test the mp4 video files to ensure they stream properly.  I have tested the stream names that point to the mp4 files using that tool and the video file stream just fine.  When I launch the same course from our LMS using the content that was published in Captivate 6 as HTML5 to AICC specs, the course launches but the mp4 video files do not play. Keep in mind that they are set to stream and not download.  I can advance thru the slides using a playbar, but the video will not play.  Is anyone else having this kind of problem? Any ideas on where I can look?

    I have tried Google Chrome ver. 26.0.1410.43 m.  I have also tried in IE 9. It is my understanding that these are HTML5 compliant.  Since posting this question, I saw some additional information in a different area of the Adobe Forums that suggests that it is not possible to stream MP4 Video from an Adobe Captivate 6 course that is published to HTML5. It was not real clear in the way it was stated, but it seemed to imply that you can embed MP4 video but you cannot stream MP4 video using RTMP from a Flash Streaming Server.  I am now trying to get someone to confirm that statement from the Adobe Captivate 6 Team. I assume that the Captivate 6 Team monitors this forum.

  • Windows 7, no sound, videos play fine. just no sound

    Hey guys ive been trying for days to fix the problem with flash, i get no sound on the internet. all my system sound is there, ect windows sounds game sounds. i use both IE exporer and firefox both of which can not get sound from flash videos, although the video plays fine, just with no sound. i tryed K-Lite Codec Tweak Tool , but that didnt work. im using ver 10.1 of flash. the whole probelm started when i upated to flash v10. up from 9. i will inculde my system sepcs at the bottom. any suggestions would be great.
    System Information
    Time of this report: 6/10/2010, 17:38:46
           Machine name: MEREDITH-PC
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
               Language: English (Regional Setting: English)
    System Manufacturer: HP-Pavilion
           System Model: NY549AA-ABA p6230y
                   BIOS: BIOS Date: 09/11/09 17:45:44 Ver: 5.03
              Processor: AMD Phenom(tm) II X4 810 Processor (4 CPUs), ~2.6GHz
                 Memory: 8192MB RAM
    Available OS Memory: 7928MB RAM
              Page File: 2072MB used, 13781MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 32bit Unicode
    DxDiag Notes
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    Display Devices
              Card name: RS880
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI display adapter (0x9710)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_9710&SUBSYS_2A92103C&REV_00
         Display Memory: 3064 MB
       Dedicated Memory: 252 MB
          Shared Memory: 2811 MB
           Current Mode: 1600 x 900 (32 bit) (60Hz)
           Monitor Name: HP 2009 Series Wide LCD Monitor
          Monitor Model: HP 2009
             Monitor Id: HWP2828
            Native Mode: 1600 x 900(p) (60.000Hz)
            Output Type: DVI
            Driver Name: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
    Driver File Version:  ()
         Driver Version: 8.702.0.0
            DDI Version: 10.1
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: , 0 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71EE2-D450-11CF-4364-930AA1C2C535}
              Vendor ID: 0x1002
              Device ID: 0x9710
              SubSys ID: 0x2A92103C
            Revision ID: 0x0000
    Driver Strong Name: oem30.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880:8.702.0.0:pci\ven_1002&dev_9710&subsys_2a921 03c
         Rank Of Driver: 00E60001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    Sound Devices
                Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A92&REV_1002
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.5910 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 8/4/2009 07:50:58, 1973792 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A92&REV_1002
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.5910 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 8/4/2009 07:50:58, 1973792 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Sound Capture Devices
    DirectInput Devices
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: HP USB Multimedia Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x04F2, 0x0841
            FF Driver: n/a
          Device Name: HP USB Multimedia Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x04F2, 0x0841
            FF Driver: n/a
          Device Name: HP USB Multimedia Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x04F2, 0x0841
            FF Driver: n/a
    Poll w/ Interrupt: No
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    Gameport Devices
    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x04F2, 0x0841
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0461, 0x4D0F
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    Disk & DVD/CD-ROM Drives
          Drive: C:
    Free Space: 560.1 GB
    Total Space: 702.7 GB
    File System: NTFS
          Model: Seagate ST3750528AS SCSI Disk Device
          Drive: D:
    Free Space: 2.3 GB
    Total Space: 12.6 GB
    File System: NTFS
          Model: Seagate ST3750528AS SCSI Disk Device
          Drive: E:
          Model: hp CDDVDW TS-H653R SCSI CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
    System Devices
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A92103C&REV_00\3&267A616A&0&99
       Driver: n/a
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
       Driver: n/a
         Name: Atheros 802.11 a/b/g/n Dualband Wireless Network Module
    Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_1000168C&REV_01\4&1A388CE3&0&0038
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2A92103C&REV_00\3&267A616A&0&91
       Driver: n/a
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_2A92103C&REV_00\3&267A616A&0&A2
       Driver: n/a
         Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_2A92103C&REV_C0\4&2966AB86&0&30A4
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A92103C&REV_00\3&267A616A&0&98
       Driver: n/a
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_2A92103C&REV_03\4&DE08897&0&0050
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2A92103C&REV_00\3&267A616A&0&90
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_2A92103C&REV_00\3&267A616A&0&50
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
       Driver: n/a
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A92103C&REV_00\3&267A616A&0&9A
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9607&SUBSYS_2A92103C&REV_00\3&267A616A&0&38
       Driver: n/a
         Name: RS880
    Device ID: PCI\VEN_1002&DEV_9710&SUBSYS_2A92103C&REV_00\4&456635&0&2808
       Driver: n/a
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2A92103C&REV_00\3&267A616A&0&92
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9602&SUBSYS_96021022&REV_00\3&267A616A&0&08
       Driver: n/a
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_2A92103C&REV_00\3&267A616A&0&A3
       Driver: n/a
         Name: AMD AHCI Compatible RAID Controller
    Device ID: PCI\VEN_1002&DEV_4392&SUBSYS_2A92103C&REV_00\3&267A616A&0&88
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_2A92103C&REV_00\3&267A616A&0&00
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_2A92103C&REV_00\3&267A616A&0&A5
       Driver: n/a
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_2A92103C&REV_3C\3&267A616A&0&A0
       Driver: n/a
    DirectShow Filters
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,2.06.4037.0000
    CyberLink Audio Decoder (HP),0x00201000,1,1,CLAud.ax,6.03.0000.1322
    PCM Video/SP Decoder,0x00200000,2,3,PCMRVSD.ax,6.00.0000.3922
    MSDVD Audio Wizard (HP),0x00200001,1,1,CLAudWizard.ax,1.00.0000.3616
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    CyberLink Volume Meter,0x00200000,1,0,HPVolumeMeter.ax,1.00.0000.0001
    CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
    CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,8.00.0002.3109
    PCM Audio Decoder,0x00200000,1,1,PCMRAud.ax,6.00.0000.4104
    CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
    CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0000.9625
    PCM Video Regulator,0x00200000,1,1,PCMRResample.ax,4.00.0000.0126
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    CyberLink MPEGV Analyzer,0x00200000,1,1,PCMRmpegvanalyzer.ax,2.00.0000.2620
    PCM MPEG Video Encoder,0x00200000,1,1,PCMRMpgVEnc2.ax,5.00.0000.1206
    CyberLink File Map Source,0x00200000,0,1,PCMRFMSrc.ax,1.00.0000.0810
    CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
    WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    CyberLink Video Effect (HP),0x00200000,1,1,CLVidFx.ax,1.00.0000.1523
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    CL_EVRWindow,0x00200000,0,0,PCMREvr.dll,1.00.0000.2315
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    Cyberlink SubTitle Importor (HP),0x00200000,1,1,CLSubTitle.ax,1.00.0000.1604
    WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    WMT Screen Capture filter,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    CyberLink AVI Audio Time Regulator,0x00200000,1,1,PCMRAVI_AudTR.ax,1.00.0001.0213
    CyberLink Audio Noise Reduction,0x00200000,1,1,PCMRAuNRWrapper.ax,1.00.0000.1318
    CyberLink Demultiplexer,0x00200000,1,0,PCMRdemuxer.ax,1.00.0000.6327
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
    CyberLink Audio Effect,0x00200000,1,1,PCMRAudFx.ax,6.00.0000.0805
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    CyberLink Pipe Switch,0x00200000,1,1,PCMRPipSwch.ax,1.00.0000.3215
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
    P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
    CyberLink Audio Decoder (HP),0x00200000,1,1,CLAud.ax,6.03.0000.1722
    WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
    CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
    Cyberlink SubTitle(HP),0x00200000,1,1,CLSubTitle.ax,1.00.0000.6016
    PCM SnapShotTIP Filter,0x00200000,1,1,PCMRSShot.ax,1.00.0000.2504
    WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    CyberLink Video Effect (HP),0x00200000,1,1,CLVidFx.ax,1.00.0000.2024
    Record Queue,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    PCM Video Effect,0x00200000,1,1,PCMRVidFx.ax,1.00.0000.3512
    CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
    WMT Audio Mixer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    CyberLink EPG Decoder,0x00200000,1,1,PCMREpgDec.ax,1.00.0000.2917
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
    CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
    CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVSD.ax,8.02.0000.1818
    CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
    CyberLink Teletext Decoder Filter,0x00200000,0,2,PCMRttxdec.ax,2.05.0000.4428
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
    Frame Eater,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
    CyberLink AudioCD Filter (HP),0x00600000,0,1,CLAudioCD.AX,5.00.0000.0912
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
    CyberLink Audio Effect (HP),0x00200000,1,1,claudfx.ax,6.00.0000.5723
    CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    CyberLink TimeStretch Filter (HP),0x00200000,1,1,clauts.ax,1.00.0000.5423
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
    WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    CyberLink Tzan Filter (HP),0x00200000,1,1,CLTzan.ax,3.00.0001.2711
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    CyberLink File Map Sink,0x00200000,1,0,PCMRFMSnk.ax,1.00.0000.0810
    PCM MPEG-2 Splitter,0x00200000,1,2,PCMRM2Splter.ax,2.02.0000.4328
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
    CyberLink SBE Source Filter,0x00200000,0,0,PCMRsbesrc.ax,2.00.0000.2620
    CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
    WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,2.06.4037.0000
    PCM Audio Encoder,0x00200000,2,0,PCMRaudenc.ax,2.01.0000.2031
    Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
    PCM Dump Filter,0x00200000,1,0,PCMRdump.ax,3.00.0000.8231
    CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
    Cyberlink TS Information,0x00200000,1,0,PCMRTSInfo.ax,1.00.0000.2718
    CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,8.00.0003.3115
    CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
    PCM Audio Resampler,0x00200000,1,1,PCMRAuRsmpl.ax,1.00.0000.2304
    CyberLink DVB Subtitle Decoder,0x00200000,1,1,PCMRDvbSub.ax,1.00.0000.3927
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    WMT DirectX Transform Wrapper,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    PCM MPEG Muxer,0x00200000,2,1,PCMRMpgMux.ax,5.01.0000.1217
    9x8Resize,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    Allocator Fix,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,2.06.4037.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    CyberLink TimeStretch Filter (HP),0x00200000,1,1,clauts.ax,1.00.0000.5423
    Cyberlink TS Filter Filter,0x00200000,1,1,PCMRTSFF.ax,1.00.0000.2718
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
    PCM RTP Source Filter,0x00200000,0,1,PCMRRTPSrc.ax,1.00.0000.1826
    CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
    CyberLink MP3 Wrapper-PCM,0x00200000,1,1,PCMRmp3wrap.ax,1.00.0000.0000
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
    CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
    CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
    Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVSD.ax,8.04.0000.0615
    CyberLink Demultiplexer (HP),0x00200000,1,0,CLDemuxer.ax,1.00.0000.5405
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
    CyberLink SBE Filter,0x00200000,0,0,PCMRsbe.ax,2.00.0000.2620
    CyberLink Audio Spectrum Analyzer (HP),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
    WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0001.7527
    P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
    P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
    CyberLink PTS Regulator,0x00200000,1,1,PCMPTSReg.ax,1.00.0000.1209
    WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    WMT Volume,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    Stretch Video,0x00200000,1,1,WMM2FILT.dll,2.06.4037.0000
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    CyberLink TimeStretch Filter,0x00200000,1,1,PCMRAuts.ax,1.00.0000.2108
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
    CyberLink MPEG Video Encoder,0x00200000,1,1,PCMRMpgVEnc.ax,5.00.0000.4811
    CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.03.0000.2911
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
    CyberLink WMV Dumper(HP),0x00200000,2,0,PCMWMVDump.ax,1.00.0000.1526
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490
    CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16485
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    ,0x00000000,0,0,,
    WDM Streaming Rendering Devices:
    Realtek HD Audio front output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16485
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16490
    CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
    CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16490
    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    Hi,
    Download and install the Audio driver on the link below.
    http://ftp.hp.com/pub/softpaq/sp50501-51000/sp5072​0.exe
    When this installation has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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