Same not responded to problem

We are using our iMac G5 with a built in video camera at home with iChat AV 3.1.4. Our link is through our Comcast modem and and Airport Base Station. Our son is studying in Tokyo. He has a PowerBook G4 with an iSight that we just purchased for him. Both computers are using Mac OS 10.4.6. We have had one successful connection with a video chat between Tokyo and Philadelphia. Yesterday, whenever we attempted a connection, we both got the no connection because you failed to respond message.
He has been getting the same message when he attempts to establish an audio chat with friends here in the U.S.
I've seen previous posts trying to link the problem to the firewalls, routers etc. We are only using Mac products and the only firewalls are part of OS X. There have been no changes in our computers since the one successful connection.
Any thoughts anyone?
iMac G5/PowerBook G4 Mac OS X (10.4.6)

Hi Mikel31556,
Welcome To The Apple Discussion Pages.
Depending how you set up an Airport Base Station it can be a hardware firewall.
The same is true of modems if they are set to to route as well although this is less commmon with cable set ups.
iChat is like an Online Game and some other web based Applications, it uses ports above the default threshold of 1024.
Ports below this are open all the time which allows web browsing and mail apps to work out of the box and with almost any network setup.
You also have not said what connection devices your son is using.
Apple have this Doc http://docs.info.apple.com/article.html?artnum=93333 which list those Devices (called routers for all) that work Out of the Box. This is not to say that others don not work with iChat but they will need setting up.
1:06 PM Thursday; May 25, 2006

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