Same problem again, again.

Same details as before, I've done quite a few of these threads now. Constant disconnections, wildly fluctuating speeds, line not stable enough for any kind of speed test. Getting really sick of this now, taking days off for engineer visits only to be told that there's no problem with the line. Service was perfect for exactly one year then went to turd immediately as my contract finished. Nothing in my set up has changed since the first installation so I can't see what else it could be. I'm not going to keep waiting and playing games with this; if it's not resolved by next monday I'm taking my business elsewhere - you know where. This thread is only really here for the mods, who I am contacting now.
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 00:03:28
Downstream
2,136 Kbps
Upstream
396 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
19.0 dB / 13.3 dB
Line attenuation (Down/Up)
54.2 dB / 32.0 dB
Output power (Down/Up)
6.8 dBm / 1.4 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
2 / 119297
CRC Errors (Down/Up)
1 / 302974
HEC Errors (Down/Up)
0 / 0
Error Seconds (Local/Remote)
1 / 63893

your attenuation is now at 54 whereas your stats in December it was 45/47 which suggests there is resistence on your line probably a bad joint. This would cause disconnections and contacting the mods should get you some help
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The same problem again with HP Simple Pass fingerprint reader after upfrading from Firefox 4 to Firefox 5. I have already installed HPSimPlePass 7.0.74.0 to fix the problem after upgrading to Firefox 4.

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''FredMcD [[#answer-709783|said]]''
<blockquote>
The programers know of this and are working on it.
</blockquote>

Same problem again

This looks to be the same problem I had not so long ago. Regular disconnections for a few days followed by a drop in IP profile and slow, slow speeds. Last time it took two engineer visits, replacing all various boxes along the line, a couple of trips to the exchange and a few weeks to solve. Nothing has changed since the problem was resolved last time so I don't know what could be causing this. Anyway, here's my details....
Home Hub details:
ADSL line status
Connection Information
Line state   Connected
Connection time   0 days, 01:21:29
Downstream   1,967 Kbps
Upstream   616 Kbps
ADSL Settings
VPI/VCI   0/38
Type   PPPoA
Modulation   G.992.5 Annex A
Latency type   Fast
Noise margin (Down/Up)   17.8 dB / 8.0 dB
Line attenuation (Down/Up)   53.7 dB / 31.2 dB
Output power (Down/Up)   7.0 dBm / 1.5 dBm
Loss of Framing (Local/Remote)   0 / 0
Loss of Signal (Local/Remote)   0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 0
CRC Errors (Down/Up)   11 / 4410
HEC Errors (Down/Up)   2 / 0
Error Seconds (Local/Remote)   10 / 1440
BT Speedtester results:
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
   Download Speed
   1616 Kbps
0 Kbps   2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1616 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1964 Kbps(DOWN-STREAM), 616 Kbps(UP-STREAM)
IP Profile for your line is - 1732 Kbps
2. Upstream Test: -provides background information.
   Upload Speed
   454 Kbps
0 Kbps   616 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 454 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 616 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
I've got a feeling this will require another engineer visit so a link to contact the mods would be appreciated; I can't remember how I did it last time.

Speed went back to normal but disconnections are more regular than ever. Did the line test but no noise and my noise margin has been ok since the speed went back to normal. Anyway...
Connection Information
Line state   Connected
Connection time   0 days, 00:15:40
Downstream   5,763 Kbps
Upstream   690 Kbps
ADSL Settings
VPI/VCI   0/38
Type   PPPoA
Modulation   G.992.5 Annex A
Latency type   Interleaved
Noise margin (Down/Up)   3.2 dB / 5.9 dB
Line attenuation (Down/Up)   53.5 dB / 31.3 dB
Output power (Down/Up)   8.8 dBm / 1.6 dBm
Loss of Framing (Local/Remote)   0 / 0
Loss of Signal (Local/Remote)   0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   488 / 675
CRC Errors (Down/Up)   107 / 38886
HEC Errors (Down/Up)   976 / 0
Error Seconds (Local/Remote)   6 / 7696
And Speedtester...
FAQ
Results Image not loaded
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
   Download Speed
   4678 Kbps
0 Kbps   7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 4678 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5760 Kbps(DOWN-STREAM), 688 Kbps(UP-STREAM)
IP Profile for your line is - 5081 Kbps
2. Upstream Test: -provides background information.
   Upload Speed
   565 Kbps
0 Kbps   688 Kbps
Max Achievable Speed
Contacting the mods.

I have the same problem again, firefox not displaying yahoo main page properly

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This is what you can do and it will work. I found the info I had used the last time I had the same problem.
"Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:"
Click the menu button New Fx Menu , choose History, and then Clear Recent History....
Under "Time range to clear", select "Everything".
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Same problem again! No camera recognition! Last time's "fix" won't work.

Oh, help me anyone if you can.
I'm at wit's end.
My Problem
Last time I got iPhoto to somehow magically open and recognize my camera when I reinstalled the Kodak EasyShare software. I tried doing that again, but to no avail. My computer just refuses to recognize my camera!
Taking the most recent advice given to me on my last post, I even created a new Admin account, but the other account didn't recognize my camera either.
I've tried looking at various posts on here, and I've Googled the problem to the point of exasperation.
Any comments or advice would be highly appreciated!
Thanks!
PowerBook G4 Mac OS X (10.3.9) 867 MHz, 1.12 GB DDR SDRAM

Hi,
I have a similar quirky problem... that perhaps one of you may be able to help with.
I can connect both mine and my wife's Nokia N73 Phones to my iBookG4 using the "Mass Storage" (ie. diskmode, 120MB miniSD) to connect via USB cable. In both instances, when connected, the diskimage appears in Finder and iPhoto automatically opens and asks whether I want to import. All is well and good.
However, the same does not happen when I try exactly the same process on my wife's Macbook.
To ensure that the problem is not caused by incorrect settings in my wife's Macbook's iPhoto (or image capture program), I checked iPhoto preferences, image capture settings. All seemed okay.
To eliminate the possibility that it was simply a USB problem on my wife's MacBook, I connected my Canon 350D to see whether it would be recognized by iPhoto and Finder - it was (trying both USB ports).
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Since the phones are still recognized by Finder, this does mean that I can import the photos into iPhoto via the "drag and drop" of files, or using the "import" option from the File-Menu. However, my wife's not so crash hot at doing that stuff and we love Mac because of their ease of use.
Both computers use iPhoto 6.06 (322), and both run OSX 10.4.9. So, the phones are recognized on one computer and only semi-recognized on the other computer. Any theories or suggestions as how I may resolve this issue?
Feel free to email me, and thanks in advance to your responses.
- Henry

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Message was edited by: EggCustard

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Well here we go again another month same problem

Im really annoyed about this now it is every month since march the same problem.
Had the issue at begin of sept got engineer to come out 16th sept to fix the issue he tested everything in the house and there was no problems. He went to the exchange and reset stuff there telling me to give it to the 3rd October to settle down. So it settled at max achievable speed 2000kbps and my ip profile was 2000 kbps but my ip profile went down to 1750 on the 28th of sept.
Well today yip you guessed it my max speed is 500kbps and my ip profile is now 500kbps.
Im so fed up now as i will again have to wait for them to sort it out and then it will be ok for a couple of weeks with the max speed and ip profile going down till im back at 500kbps on each.
There has got to be something causing this, the quiet line test is clear, my hub is wired direct to the wall socket that has an inbuilt filter in it.
the noise level has gone to 13.3
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 06:52:15
Downstream:
1.906 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.3 dB / 18.0 dB
Line attenuation (Down/Up):
57.2 dB / 31.5 dB
Output power (Down/Up):
17.2 dBm / 11.9 dBm
FEC Events (Down/Up):
40957 / 11
CRC Events (Down/Up):
719 / 15
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
4752 / 3
Error Seconds (Local/Remote):
97 / 5
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
442 Kbps
0 Kbps
500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 442 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :1952 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.

Hi adam_ant16
I am sorry you are having trouble with your broadband, would you be willing to give the Mod team a chance to fix this first? I'll be happy to get involved and make sure we get everything sorted out for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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My iPhone 4 appears with no service every day, i have to restarted and a few hours later again the same problem, Any other solution please???

my iPhone 4 appears with no service every day, i have to make restart and a few hours later again the same problem, Any other solution please???

This is almost always a symptom of a phone that was jailbroken or hacked to unlock it.
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