Same problem as many others. iTunes quit working after recent update. Re-installed, still won't work. Error MSVCR80.dll not found.
My iTunes quit working after the most recent update. Re-installed as instructed without any success. Error message APSDaemon.exe MSVCR80.dll was not found. Reported as error 7 (Windows error 126)
Doublechecking. Have you tried the following user tip?
Troubleshooting issues with iTunes for Windows updates
Similar Messages
-
updated itunes today now wont open getting message MSVCR80.dll not found......reinstalled itunes several times still not able to open itunes....any ideas?
iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
Yesterday I updated my Itunes account and it stopped working. I tried installing itunes version 11.1.4 and once done it came back with 2 error messages MsvCR80.dll was not found and I tunes was not installed correctly Error 7 (windows error 126) I have removed Itunes completely and redownloaded several times with the same result. Is there an easy fix or can I download an older version of Itunes that works?
None of the solutions mentioned in this forum work for me. I've not ever had a problem with your software before. I installed and uninstalled itunes 3 times. No itunes directories exist. I've uninstalled everything labled Apple on my pc withe the same results. The problem is with your software not Windows.
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I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open. First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Same problem as many other error -8
Maybe someone can help? I get the same problem as many other error -8.
I'm use ichat with aol's aim. There using a pc.
Not sure at all how to set up my ports.
I just got this MacBook and never used ichat. The IM is working just fine, but can't get the Video Conference to work.
Please help me.
This is the message I get:
Date/Time: 2006-07-08 23:47:17.704 -0700
OS Version: 10.4.7 (Build 8J2135a)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0x1593c0f0: State change from AVChatNoState to AVChatStateWaiting.
bkinke13: State change from AVChatNoState to AVChatStateInvited.
0x1593c0f0: State change from AVChatStateWaiting to AVChatStateConnecting.
bkinke13: State change from AVChatStateInvited to AVChatStateConnecting.
0x1593c0f0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
bkinke13: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
@:0 type=4 (00000000/2)
[VCSIP_INVITEERROR]
[19]
@SIP/SIP.c:2437 type=4 (900A0015/2)
[SIPConnectIPPort failed]
Video Conference Support Report:
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:1543 SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK448a6d6a272ddcd6
Max-Forwards: 70
To: "u0" <sip:[email protected]:1543>
From: "bkinke13" <sip:[email protected]>;tag=1451011831
Call-ID: be91176e-0f16-11db-889e-afe952e313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 445
v=0
o=brian 0 0 IN IP4 m.0
s=bkinke13
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:678757759
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:696382637
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:1543 SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK448a6d6a272ddcd6
Max-Forwards: 70
To: "u0" <sip:[email protected]:1543>
From: "bkinke13" <sip:[email protected]>;tag=1451011831
Call-ID: be91176e-0f16-11db-889e-afe952e313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 445
v=0
o=brian 0 0 IN IP4 m.0
s=bkinke13
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:678757759
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:696382637
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:1543 SIP/2.0
Via: SIP/2.0/UDP 10.0.1.2;branch=z9hG4bK448a6d6a272ddcd6
Max-Forwards: 70
To: "u0" <sip:[email protected]:1543>
From: "bkinke13" <sip:[email protected]>;tag=1451011831
Call-ID: be91176e-0f16-11db-889e-afe952e313c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 445
v=0
o=brian 0 0 IN IP4 m.0
s=bkinke13
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:678757759
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:696382637
@:0 type=2 (00000000/48)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
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0x94269000 - 0x9429efff com.apple.vmutils 4.0.1 (87) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x942e0000 - 0x942f0fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x942fd000 - 0x9433afff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94356000 - 0x94365fff com.apple.CoreGraphics 1.258.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9436c000 - 0x94377fff com.apple.CoreGraphics 1.258.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x943c3000 - 0x943ddfff com.apple.CoreGraphics 1.258.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x943e3000 - 0x9469afff com.apple.QuickTime 7.1.2 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x947fb000 - 0x94944fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x949d0000 - 0x949dffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x949e6000 - 0x94a0ffff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94a15000 - 0x94a24fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94a28000 - 0x94a4cfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94a58000 - 0x94a75fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94a7c000 - 0x94ae2fff com.apple.Bluetooth 1.7.5 (1.7.5f10) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94d9f000 - 0x94e32fff com.apple.WebKit 418.8 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e8c000 - 0x94f0efff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94f41000 - 0x95220fff com.apple.WebCore 418.19 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9537e000 - 0x953a1fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96524000 - 0x96524fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96a03000 - 0x96a24fff com.apple.speech.LatentSemanticMappingFramework 2.4 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x96a94000 - 0x96b4ffff com.apple.opengl 1.4.10 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96b69000 - 0x96b6afff com.apple.opengl 1.4.10 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x96b6c000 - 0x96b71fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96ca5000 - 0x96ca6fff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x973f2000 - 0x974dafff com.apple.viceroy.framework 274.7 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x97c09000 - 0x97c0bfff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x97e35000 - 0x989e7fff com.apple.QuickTimeComponents.component 7.1.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9934c000 - 0x99357fff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99361000 - 0x994cefff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi Ralph!
Thank you so much for your response. I see your helping a lot of people. Thats so cool. Before I try to anwser the Questions, I can get the webcam to work with Yahoo Messager without a problem. Now let see if I can get the iChat AV to work.
1) Have you done the Quicktime Streaming setting ?
Go to System Preferences > Quicktime > Streaming tab. In the drop down set the speed to match your download or to a max of 1.5meg
DID THAT.
2) Are you running your Mac with the Firewall On ?
If so have you set up ports for iChat ?
IT'S OFF.
3) Did you upgrade from Panther ?
Do any of these things effect you ?
If they did and you have done them please state so.
COMPUTER CAME WITH TIGER.
4) How are you connected to the internet ?
DSL.
a) We need to know device make and Model ?
AIRPORT EXPRESS A1084
b) We need how you have opened the ports for iChat ?
NOT SURE ON THIS, PLEASE EXPLAIN MORE
* UPnP ?
* Port Forwarding
* Port Triggering
* DMZ
c) We need to know if you know if the device is in Bridge Mode ?
DON'T THINK SO HOW DO I TELL
(sends your Public IP through to your computer or router).
d) Do you have a router as well ?
* Is it doing DHCP ?
YES.
* Is it an Airport device ?
YES. SET TO JOIN BY DEFAULT: AUTOMATIC
* Have you opened the ports there ?
DON'T KNOW HOW
* By which method ? (see above list)
5) Do you have any iChat Add-Ons ?
List them if you have.
Also state if you downloaded them when you were running Panther and if you have updated them.
NO ADD-ONS
1. iChatUSBCam
2. iGlasses
3. Showmacster
4. ChatFX
6) Does anything in this FAQ effect you and the Add-ons in addition to 5) ?
7) Does it have anything to do with connecting to a PC ?
See Here and here
8) List your Connection speed
1.325
I'M REALLY LOST WHEN IT COMES TO UNDERSTAND ON SETTING UP THE PORT.
I ALSO HAVE A IMAC 17IN FLAT SCREEN, ABOUT 3 YEARS OLD RUNNING OS 10.2.8 I JUST PUT AN AIRPORT EXTEME CARD AND BOTH COMPUTERS IS USING THE AIRPORT EXPRESS. BEFORE I WAS USING THE BUILT-IN ETHERNET.
I hope I gave you some helpful info.
Thanks
Brian K.
MacBook 2 GHz Intel Core Duo Mac OS X (10.4.7) -
Have had Itunes on this computer literally for years. This AM message "MSVCR80.dll not found, not installed correctly Error 7 (Windows error 126) "- and could not download (it wanted a mobile device - I don't have one)
Help!Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
Itunes 10.5 doesn't open error: scarddlg.dll not found
updated to itunes 10.5 installation went fine, when I start the program ...SCARDDLG.DLL not found and itunes failed to open...
any help?
thanksOMG i get the same thing !
i had itunes open all day then i updated it to the lastest thing then it just wouldnt open ever , ive uninstalled and reinstalled about 4 times and still nothing, i wont more music but i can't coz itunes won't open. why does it have to be so difficult ... -
My imessage is not Working after recent update
My daughters iMessage & FaceTime no longer work after recent update, can anybody help please?
It's mostly a server issue because millions of users are trying to do the same. Apple's servers get bogged down. Try waiting a bit - a day - before trying again. You can also check out this for other things to try.
-
When I try to open iTunes from my PC, I get a message "aps daemon.exe MSVCR80.dll not found reinstall"
I have redownloaded iTunes and still get the same message. It has to do with my Windows Vista in some way? I cannot sync my iPad2, iOS 7.0.4 with my PC.
Can anyone help me? I don't want to lose the thousand and one things I've bought.Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
So my iPhone 4S started draining battery after recent update, battery got changed and it worked perfect for 3 days, all of a sudden the phone shut down and now won't stay on unless connected to mains... Claims its at 100% battery but thats impossible as it was at 30% before it shut down randomly.
Cannot receive any signal "searching" constantly.
Turns off as soon as removed from usb ... wont stay on connected to laptop!
HELP!The iPhone includes a one year warranty. If an Apple store is not nearby, you can call AppleCare and handle an exchange under warranty over the phone. The exchange will be shipped to your door - someone must sign for the delivery so if no one will be at home, have it delivered where you work. You use the same box to return the existing iPhone back to Apple. Return shipping label and tape to reveal the box incuded - call the carrier with number incuded when the box is ready to be picked up. AppleCare will request a credit card in the event the existing iPhone is not returned within 10 days after the exchange under warranty is received.
Hardware can fail - it happens, which is why there is a one year warranty. -
When down loading new version i keep getting MSVCR80.dll not found and I now have no itunes
I have just up dated my i tunes and whenever i try to start it i get this essage : MSVCR80.dll not found and itunes refuses to open. i have tried re-installing etc but nothing works. Any ideas?
muzzGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
After installing new itunes upgrade on Windows Vista PC, itunes does not open. Getting error boxes identfiying Windows error 126 (error 7) plus; MSVCR80.dll not found.
Anyone have casue and resolution?
Apple support did not have file or process available to backoff to previous itunes version v11.1.3 to allow recovery so itunes could continue use with no problems as before this new upgrade.Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
cannot reinstall itunes, i get this message MSVCR80.dll not found. Try to reinstall itunes and i get error 7 (Windows erro 126) help please
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
My pc attempted to update to new version of Itunes and got message MSVCR80.dll not found, failed to restart. I retried downloading; restarted. NG. Now I cannot open Itunes.
Hi yukejeff,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
I have an HP Pavilion zv6000 laptop with which I have used iTunes for years. I downloaded iTunes version 11.1.4.62 and rcvd error msgs (Apple Mobile Device failed to start. Verify sufficient privileges to start system svc. Then a MSVCR80.dll not found.???
Hello Don,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing iTunes and all related components and reinstalling iTunes for the issue you described. The following article has steps to do this(it is important to remove all components in the order listed):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
I recommend continuing with these articles if you continue to experience issues with iTunes:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.
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