Same report on two instances but PDF output in different fonts

I would appreciate that Report developer with no Apps experience also read this problem.
We have 2 running APPS11i environments.
One production, up and running at the customer.
One development , up and running at our site, develop department.
We developed some reports (rdf's) in Reports 6i Builder.
These reports are known in Oracle Applications by placing the reports in the <OUR_TOP>\11.5.0\reports\US directory
and of course as concurrent programs in Apps11i.
The Requests are submitted by using FND_REQUEST package in our custom application, this works ok.
On BOTH environments the reports are printed with expected font (=Arial) and layout.The concurrent programs have output information set: format (postscript), style and printer.
Secondly we defined another set of concurrent programs, almost the same as the above con.programs mentioned.
Except with this difference that the output information set is format (PDF) and printer is empty (print flag is off).
ONLY on our development site adobe acrobat reader is launched with the expected fonts (arial). SO DEVELOPMENT IS OKAY for us.
On our production site acrobat reader is launched, but the used font is not Arial, instead a font Devicefont10cpi is used.
But these Arial fonts are in the fonts direcory (by looking in control panel | fonts).
When we run the reports stand-alone (reports builder or rwrun60.exe in a DOS box) on the production environment the pdf outputs are created okay with the correct font.
What could we have been forgotten when deploying the reports on production?
In other words what could be responsible for running reports in APPS11i in ignoring the builder defined font.
Thanks in advance auke quist
[email protected]

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