Same work item in the work flow is generating 2 mails with a time gap.

Hi,
I have a workflow object where,The same work item in the work flow is generating 2 mails with a time gap.
Please suggest how should I resolve the problem.
Thanks in advance.

Hello Rob & Rick,
Many thanks for your inputs.
I am working on smartforms for the first time.It still some time till I find a solution with the inputs that you have suggested.
I will keep this thread posted,& if I am not able to complete the task,i will close the thread.

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We use the MM release strategy triggering W item which are sent to outlook.
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the user id is defaulted but not the password.
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Last question: is that possible to have the work item emails automatically deleted once the work item is executed? Indeed this deseapers from the SAP inbox but not from outlook.
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Kind regarrds
I have perfomed search in this forum before asking

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As you say the SAP Mapi is no longer supported by SAP. It has been replaced by RSWUWFML2 and this will be replaced by extended notification (see also an article here on SDN about extended notification). These give you the option to execute workitems which you get via a shortcut in your e-mail. The drawback with this is, as you mentioned, the e-mails will not be deleted. Which is logical because there is no direct link between the workitem and the e-mail in SAP.
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Regards,
Martin

Same work item in the work flow is generating 2 mails with a time gap.

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