Samplitude 2496 and Audigy 4 sound card problem any suggestions please

Hello
I have a problem. I have installed Audigy 4. All looks good. I am editing music in a software called Samplitude 2496. But I simply cannot playback. I beleive Samplitude needs ASIO support to be able to playback. A window pops up when ever I try to playback saying
"Cannot open waveform output device 'SB Audigy 4[D800]'!
"The specified format is not support or cannot be translated. Use the capabilities function to determine the supported format".
I cannot find any ASIO in my system yet Audigy 4 says it has ASIO2 support. Does this mean Audigy software has the ASIO or does this mean I need to download the ASIO for the Samplitude playback.
Any suggestions most welcome urgently.
Thank you Philip

If you have installed Creative bundled drivers for your card, ASIO drivers are installed already. Check on Samplitude Audio settings, if you see those drivers listed there -> NOTE:! you need to select ASIO 24/96 driver for 24/96 data. AFAIK, other (two) CT ASIO drivers supports 6/48 only (least this is the situation w/ Audigy 2).
You can find more information on ASIO @
http://forums.creative.com/creativelabs/board/message?board.id=profaudio&message.id=726
jutapa

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