Samsung charge

i am having problems syncing contacts in driod to back up manager and to gmail account. sync to backup will not complete process.? thanks

Thanks Soulchaser for the suggestion!
Kerry11, I know how important it is to have a backup of your contacts and data from your phone, so I would like to assist you in getting this problem resolved. If you are still having trouble with your contacts syncing you can private message me your mobile cellular number and I can further troubleshoot and get you back up and running.

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Question re Verizon Samsung Charge phone and Gingerbread when we get it

Friday - 9/16/2011
ALL,
My question is, when the OFFICIAL Verizon OTA (Over The Air) version of Gingerbread comes out and I update my Samsung Charge Droid phone will it wipe out all my phones settings along with my music, videos, the APPs that I loaded, contacts, photos and so forth?
In other words, can it update to Gingerbread without affecting anything else except the phones operating system?
JerryF

The update does not normally wipe system data when updating. Now as for your Music, Video and Photos, if the device gets wipe those items are stored on your sd card and the update does not bother the sd card at all so they shouldn't be lost.. Also your apps are stored and can be restored through the Market.
Check out this app if you want to backup apps only (No settings)... http://community.vzw.com/t5/Android-Apps/Simple-way-to-Backup-apps-for-Hard-Reset/td-p/658707
Under some case wiping the device before doing the update to avoid compatibility issues but the is your decision if you decide to do this but its a good ideal in my opinion.

Cannot add MS-Exchange /Outllook account to Samsung Charge

I have easily synced our office Microsoft Exchange server to several iPhones and Droid 2 smartphones.
Now I have a Verizon Samsung Charge Droid and no variantions of server name, domin or login details work as they do for other snartphones to set up a corp account on the Charge. It says that it cannot connect or that the login authentication failed even with crendtials that work via OWA and which I confirmed in the Exchange Server Console.
Is there something different with the 4G Charge? Some addtional software needed to install an OWA connection? Our server setup is very plain vanilla and a variety of Verizon smartphones access Outllook email, calendar and contacts with no problem so it is not a security or config issue with our server.
I am aware of an almost identical similar problem with a similar small firm in Michigan trying to connect the Charge so is this something that Verizon should have warned us about before selecting the Charge?
Anybody else had this problem?

Here's an update:
I was on the phone with tech support last night for about 30 minutes. Tried everything - nothing worked. He was a nice guy but he simply ran out of ideas and things to try.
Then saw a few posts on some other forums saying that the mail app Touchdown almost always works and to give it a try as they have a 30 day free trial.
Installed, put the EXACT SAME INFO in and Touchdown sync'd immediately and I was up and running with email, calendar, contacts, etc. Bottom line - the stock app is screwed somehow and is unable to connect for me. It may be because my company is running exchange server 2010 and it authenticates a little differently.
Not sure if the long awaited Gingerbread update will fix this, but as I just got the phone yesterday, I'm going to tell Verizon that they either need to fix this or pick up the $19.99 cost for Touchdown as the Charge is useless to me if I can't sync with Exchange.
f they won't do it, I'll just return the phone and get something else.
Try Touchdown and see if it works for you.
Good luck.

Boosting the 3G/4G signal strength on my Samsung Charge

We have a motorhome (MH) and it is inside a MH garage at our house. In the MH we have an amplifier #803201, a 12" mag mount antenna #301103 on the MH roof, and a cell phone Cradle #301146 all from Wilson Electronics.
Today I wanted to try this set up with my new Samsung Charge phone and I was amazed. These signal strength readings are from the Charge phone itself. After the phone sat on the table for a few minutes the Signal Strength (SS) was -84 dBm an i was connected to the Verizon 4G LTE network.
The setup was using the mag mount roof antenna, connected to the amplifier, the amplifier was connected to the cradle into which I had placed the Charge phone. This will knock your socks off because I immediately got a SS of -43 dBm. Using speedtest.net I got a 122 MS ping, 12 Mb ps down, and 3 Mb ps up. WOW, what a big increase in SS from -84 to -43 dBM.
I was busy with other stuff so I did not force the phone to 3G but, from experience, I can tell you it will be just as good or better for CDMA 3G. BTW, I use this setup for our Verizon Pantech UML290 modem/Cradlepoint MBR1000 router when we are traveling in the MH.
One other comment, the cradle allows me to use any phone or modem because most of the new ones no longer have plug-in antenna ports anymore. If you want to see this type of equipment go look at the 3Gstore.com.
JerryF

Cool info. Thanks for sharing. I used a wireless stick in set up from another company a few years ago and it didn't work. I'm glad to hear the Wilson set up does.

Samsung Charge i510 Drops 4G

My Samsung Charge Drops the connection to 4G and will not reconnect unless it is rebooted. It isn't the signal as I have very good signal strength, as measured by an Anritsu BTS Master spectrum analyzer with LTE software measurements. It is really starting to irritate me. Anyone have a solution to this? I suspect it's the phone, so any i510 firmware updates in the works for this or should I take the phone back and get a different device?

speedy1979 wrote:
Instead of rebooting the phone try going to settings>wireless & network>mobile networks>system selection and toggle LTE automatic and CDMA mode. Or download one of the LTE toggle widgets from the market.
LTE switch
This isnt a fix. There seems to be a problem with the 4G network or this phone or both.. Toggling 4G off then back on does not fix the problem of losing the 4G connection See this thread for the grow list of unhappy users:
http://community.vzw.com/t5/DROID-Charge-by-Samsung/Samsung-Droid-Charge-No-4g-or-3g-network-connection/td-p/563524

Is Samsung Charge screen GLASS?

I have seen some folks comment that their screen icons do not respond quickly enough when touched or that once in a while there is a noticeable delay.
This raises the question, is the original screen GLASS? I ask because glass is fairly difficult to scratch.
I say this because everyone I know, including myself, has a scratch-resistant plastic shield over the original phones screen and it could be that this plastic shield sometimes makes it take a teeny-weenie (this is a technical term) bit longer for the icon to react to your touch.
Therefore if the screen is glass, I want to remove the scratch-resistant plastic cover and see if icons react quicker to my touch without the plastic cover over the screen..
JerryF

I've seen numerous posts early on that the Charge does in fact use Corning Gorilla Glass. It is not listed on Corning's web site, however I listened to a a podcast about GG recently and it was mentioned that there are a lot of devices not listed that have GG installed.
http://www.businessinsider.com/samsung-droid-charge-review-2011-5
http://www.unwiredview.com/2011/05/13/droid-charge-officially-available-at-verizon-tomorrow/
http://www.corninggorillaglass.com/?utm_source=google&utm_medium=cpc&utm_term=gorilla%2520glass&utm_campaign=Branded%2520Gorilla%2520Glass
Here are a few links about the Charge and the Corning link, which only has a few Samsung devices listed. It looks like only their flagship devices got a shout out.

Samsung charge shuts off doing a variety of things

Hello -
My Samsung Droid Charge shuts off when taking picture, trying to get on the Internet and sometimes randomly with minimal use. Do I need to replace the battery?

Hi there Lochbuie!
Oh well we can't have your phone shutting off every time you try to use it! I will be delighted to provide some suggestions.
First, I would recommend putting your phone into Safe Mode and testing to ensure it's not being caused by a 3rd party application.
See: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=42435
If it still happens in safe mode we would want to ensure it's not a software glitch. This would require a hard reset:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=42407
Please ensure your media & contacts are backed up first!
Please let us know if this works.
Thanks!
MelissaM_VZW
Follow us on Twitter @vzwsupport

Samsung Charge - Hyundi Santa Fe Bluetooth File Transfer

I connect via bluetooth between the subject devices but cannot effect a file transfer of contacts from phone to car. Have tried the Bluetooth Fike Transfer app but it errors and doesn't work. Any idea whe Samsung will add the ,issing drivers to do this file transfer or any other suggestions? Kind of screwa up the purpose of "hands free driving" if you can't voice dial a contact. Thanks,

Hello billhotchmuth,
I understand the convenience that you can get from having the voice dial feature fully integrated to your car. May I ask what year is your vehicle? Do you have the Touch Navigation system or just standard audio? I have referenced our Charge Car Bluetooth guide and Hyundai's Bluetooth site and at this time the Charge does not have a listed compatibility with Hyundai vehicles. While this does not mean it shouldn't pair at all but some features may not be available. If you provide the vehicle details I can see what can be done to forward this information to Samsung. Please let me know if I can assist further.

Samsung Charge Shuts down when taking a picture

Is there a fix yet for this? when I call customer service they act like they have never heard of such a thing.... even sent me out a new phone.... same thing is happening and I have found tons of other complaints about the same thing.
It is so frustrating to say " OK group... get together for a picture" and then I click and the phone shuts down..... only to be restarted when the battery is removed..... and no PIC
This is getting annoying.

Jamm...& snoop9,
Go BUY a new battery but do NOT use it until you do the following
Just before you go to bed put the new battery in your phone and then turn your phone off. Let it charge the battery for at least 6 or more hours
In the morning turn your phone on and take a picture.
It probably will be okay because BAD batteries have been a cause of this problem.
JerryF

Samsung Charge wont stay on 3G

My new charge and my wifes wont stay on 3G networks. We have to restart the phone and then it will restart with 3 g service and after about 5 minutes or less it goes back to regular service with no connectability. What is up with that. It happens everytime, restart, 3g for 5 minutes and then back to regular service. My friends can be sitting right next to me with there phones that aren't the Charge and they all have 3g. Any ideas.

Hello paperclips,
I’m sorry to hear you’re still having difficulties with your device not staying on 3G. Do you notice this is happening in particular areas or is it happening everywhere? If it's happening everywhere I would recommend you do a factory reset following these steps:
Go to Menu
Go to Settings
Go to Privacy
Select Factory data reset from the Personal data section
Select Reset phone. Keep in mind this will erase all data from your phone but it won't erase current system software, bundled applications and SD card files like photos and music.
If it's only happening in certain areas please reach out to our technical support team at 866-892-7957 to open a trouble ticket for the area.

Can I use my Samsung Charge in another country ?

If I replace the LTE card with a SIM card from another country, will it work ??

Actually, it can be used in many countries - including Japan and China where I travel frequently. Verizon is partnered with carriers in many countries. BUT it is only CMDA, and it does not have a GSM SIM for example, so you are locked into using these partners only, and the voice charges are steep (like $1.99 a minute) and data rates ridiculous.
Because of the high rates, I only use text messaging except for urgent calls, and turn off data.
Bought an inexpensive GSM phone to use in China - got a number in-county, and it is very inexpensive, even to make international calls. Use that same phone in the U.S. as a backup (major carrier other than Verizon in the U.S.) (I can recharge the account on-line to ensure the number remains active, even if not using it for months).
Contact Verizon helpful service at 611 and they will give you straight skinny to answer specific countries and rates.

"Content Filtering" in my Samsung Charge phone. Can I change it???

I went to Goggle's Market and downloaded an APP called Smart Compass. I liked it so much that I tried to download Smart Compass Pro.
The problem is that a yellow banner appeared across the top on my phone's screen and it said that I cannot download this APP because of my "Content Filtering."
Does anyone know where I can see my Content Filtering, review it, and MAYBE change my Content Filtering???
For the record I was still in the Google's The Market and that mystifies me even more because they allowed me to download the free APP "Smart Compass" but the CONTENT FILTERING in my phone restricted the pay-for-it APP "Smart Compass PRO."
JerryF

If you have had any of the same problems I finally figured it out.
Using your Charge phone, go to Google market Press menu and touch settings. Touch Content Filtering if you already set your content filter ( I never did) enter your PIN. If you never did set up a PIN for Contact Filtering press Content Filtering. You will be asked to set up a PIN.
Next, the list you will see is a fooler because the choice I had to make was ALL APPS so it checked everything. Just go down the list to the end and ALL APPS will appear.
I might guess that many you have never chosen your Contact Settings. I didn't even know you could.
JerryF
PS, I was finaly able to download the APP Smart Compass PRO. Smart Compass is free and Smart Compass Pro costs $1.00. It's a nice compass for when we are out of town.

Software update for the Samsung Charge

I am on my third Charge.......I had a Droid, and a Droid X and loved the Droid X with very few problems. However I have had nothing but problems with my Charge.......each of the charges had the same problem.......I would keep getting a pop up message stating I needed network connection even though I was showing 4 bars. I could take out the battery and it would work for a while and then I would have to take out the battery again....finally taking out the battery didn't work any more. I am in a 3G area so when I went in to the Verizon store it worked for them......so I left then it dawned on me that in the store we were on 4G......do I went back in and sure enough on 3G it did not work. They went through all the check points with their tech and sure enough nothing worked and so ...my third phone!
All this to ask "When are we gettiing an update for the Charge? We pay a lot of money for these phones and I expect them to work......at least timely bug fixes!!! We do not have a land line so it is important that my phone works in a dependable manner and considering the cost I don't think that is asking too much!
Does anyone know when an update is coming out for the Charge?
Kayln

Re: Software update for the iPod Nano 6th Gen
There is already new hardware for the nano (7th Generation) and it would take a hardware modification to put video on the 6th Generation Nano so no speculation was needed, Carl had the correct answer.
My Original iPod Nano received updates beyond it's generation, there is no reason to conclude this would not be possible for other models and generations. Why would the iPod Nano 6G need a hardware modification for video playback? It already can do analog composite video output for viewing slideshows with music and transitions on a TV and can handle full photo resolutions. The iPod Nano 6G seems more than capable from a hardware perspective of video playback, it's just that the screen is tiny small for viewing video realistically for any length of time with comfort. That can be rectified by using the onboard TV out feature, though battery life might be miserable. It has nothing to do with the release of the iPod Nano 7G.

AT&T Email Server Set Up on Samsung Charge Android Problem

Has anyone had this same problem?
Problem: I get "Setup could not finish - Cannot connect to server" error when trying to update AT&T email (sbcglobal.net) server settings. AT&T changed email server setup on December 11th. I can get the correct setup and connection via Windows Mail on my Vista desktop pc. AT&T email server settings can be found here => http://www.att.com/updatesettings. Thanks in advance.

I have the same problem and spent time on the AT&T help line but they could not help with the Verizon Samsung Droid issue. I got my Outlook to work on the desktop and the setup is basically the same. I think the problem is in the Desktop setup in E-Mail Settings on the Advanced Tab there is a check box with a label that says "This server requires an encrypted connection (SSL) that AT&T requires to be checked. The email setup form on the Samsung Droid does not have that check box or option, so the server will not let the phone connect.
Did you get your issue resolved?

Samsung Charge: ringtone notification not working for email

I have had my Charge for about a month, and really like it. However, I cannot get a ringtone notification to work for email. I've followed the steps in guide- what suggestions do you have? Thanks.

We can help you resolve your ringtone concerns. We do need some more details about your issue. What difficulty are you having in assigning the ringtone? Does it give you an error when you try to pick the ringtone, or does it allow you to assign it but when the phone rings doesn't work?
What have you tried? Have you pulled out the battery? Have you tried another ringtone? Are these stock ringtones or are they downloaded?
Please reply with some more details, and I'm sure we'll get you on a path to resolution.

Samsung charge

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