Samsung CLP310 printer- printing word doc problem

i have had a Samsung CLP310 printer for a while and its worked perfectly, however, just recently it has not allowed me to print word.doc files , i have to convert them first to a pdf and then print.
Does anyone know if there has been a change to the driver or if i have downloaded a recent universal software upgrade that has mucked things up? Any advice well.
(I have tried the reset printers options etc..)
Many thanks

I'm having the same exact problem but can't seem to get ANY response!! The link below was never responded to so I copied it here. IS THERE A WAY TO MAKE ADOBE USE THE "HP" DRIVER AND NOT THE XEROX?????
http://www.adobeforums.com/webx/.59b4e3da/1
We have a similar problem with 2007 Excel files embedded in Autodesk Inventor 2008. The pdf preview will look fine, but the PDF file has the black box that you are talking about. Also happens when we print to a Xerox Phaser 7300. When we print to a "HP designjet 800" it will print fine. Does it has something to do with the Xerox printer driver???? We have all the latest updates we beleive? We started with Acrobat Adobe 8.1.1, a new install shouldn't have to install 8.0 first should it?
Specs: O.S.: XP Pro x64 Edition Version 2003 sp3
Machine: H.P. xw9300 Workstation, AMD Opteron Processor 250,
2.39 GHz, 4.00 GB of RAM
Video: NVIDIA Quadro FX 3450/4000 SDI with driver version 9.1.3.6 running D3D in Inv.
With NVIDIA Desktop Manager disabled
3D navigator: 3DConnexion - Spaceball 5000 Driver Ver. 6.3.3

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[text removed for privacy]

I felt i had to come to help you if your problem was not solved.
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A bizarre solution to a spooling problem.
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So I renamed the printer to “HPOfficejetProK5300Series” (no spaces), and voila! Word could now print to it!
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I uninstalled the entire printer software package and installed the updated Full Feature software package, filename “OJProK5X00_Full_8_3.exe”, 159MB download from HP.
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I then renamed the printer, but this time I just removed the first space after the letters “HP”, i.e., I changed the printer’s name from “HP Officejet Pro K5300 Series” to “HPOfficejet Pro K5300 Series”. After I did that Word could then print to it. I then changed the printer’s name back to “HP Officejet Pro K5300 Series” by re-inserting the first space, and Word could still print to it now.
I challenge someone from HP to read this and explain why Word won’t print to this printer until I rename the printer by removing a space, but can still print to it after the space is re-inserted!
Of course, there is another alternative. Perhaps I could have renamed the printer by removing or changing any of the other characters, instead of the spaces. But each test involves completely uninstalling and re-installing the software, and I have better things to do with my time.
This question was solved.
View Solution.

What an amazing solution!
I recently purchased an HP Deskjet F4580 and had discovered that when using Word 97, it would print OK when using the Print icon but when trying to print using File->Print->choose page number or current page, Word would crash. Excel, Adobe etc would all print fine. I have spend many hours removing and then reloading the HP software and Office Professional software but this solution fixed the problem in a few minutes. PC is running XP Home SP3.
Just one thing I would add is that my computer has two accounts - one is the Computer Administrator account and the other is a Limited account. When I took out the space between HP and Deskjet so the printer became HPDeskjet F4500 series, I could then print from the Administrator account using either the print icon or File->Print->choose page number or current page. When I switched to the Limited account, I would get the same crash when I tried File->Print->choose page number or current page (OK with icon). The Limited account mode does not allow the printer to be re-named.
I went back to Admin mode, re-classified the Limited account as a Computer Administrator account, logged on to this account and re-named the printer (in this case I took out another space so it became HPDeskjetF4500 series. Then it printed fine using the print icon or using File->Print->choose page number or current page. I then went back to the Computer Administrator account, re-named the printer to HPDeskjet F4500 and re-classified the second account back to Limited account mode. Now printing OK in both Computer Administrator account mode and Limited account mode.
Thanks again!

Hp officejet pro 8610 prints solid black on scanned pdf and word doc pictures

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Hey there @TM-10
Welcome to the Community
I read through your post about your new Officejet 8610 scanning a document to your computer and printing out all black. I have a couple ideas for you to try.
Try the steps in this guide: Unexpected Scan Output Using HP Scan Application for HP Multifunction Printers When Using OS X v10.9...
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help.
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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