Samsung Continuum Issues

I have been experiencing several annoying problems with my Samsung Continuum over the past (2) weeks:
Ticker: I try to select/deselect preloaded feeds, but I keep receiving "Server connection not ready. Please try again" messages. Also, ticker has not updated in several days.
WeatherBug Widget: Displayed clock time is one hour ahead of actual time.
Bluetooth: The phone sometimes locks up in Bluetooth mode and I have to remove the battery in order to reset the phone.
Phone information:
Hardware version: i400.0.6
Firmware version: 2.1-update1
Baseband version: S:i400.0.6V.DL17
Kernel version 2.6.29
Build number: SCH-I400.DL17
The phone has not been rooted. I tried performing a factory restore, but the problems persist.
Can anyone help? Do I have to get a new phone?

dsamuels wrote:
I'm having the same weather/clock issue and so is my husband. We just got our phones today.
Please check the GPS settings on the device, go to Menu>Settings>Location & Security>Make sure Google Location Services is checked on. Once you have GPS on, power the phone off then back on. Also long press on the widget and move it to the trash bin at the bottom of the screen to remove it, then re-added it but long pressing the screen then going into widgets and selecting the one for weather.
Thank you!

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Samsung Continuum Issues - Picture messages NOT displaying embedded images + Android 2.2?

I recently purchased the samsung continuum a few months ago and have had a difficult time with the following two issues:
The phone is NOT rooted.
(1) Picture Messages are not displaying as embedded images in my message notifications. All i see is "Message Size and the word downloading. The picture is only 10K, so it should download relatively fast. The image does not appear in my gallery either. Please help? Where is the image and why can't i see it in my message.According to the notes in SCH-I400.DL17, this issue should have been resolved.
(2) How come the Contiuum has not received an update to Android 2.2? The Fascinate and Continuum were both released at the same time and the Fascinate received the update.
Here is my phone specs:
Phone information:
Hardware version: i400.0.6
Firmware version: 2.1-update1
Baseband version: S:i400.0.6V.DL17
Kernel version 2.6.29
Build number: SCH-I400.DL17

I don't understand how the Fascinate has Android 2.2, but is discontinued and the Continuum is still being sold new. What is up with that Verizon? I like the Continuum but would like to see it upgraded. I still have over a year till I can get a new phone too. Very confusing.
Sorry I can't help you with the picture messages as I don't have a solution.

Problems with dropped calls and no reception on Samsung Continuum

My mother and I both purchased a Samsung Continuum in late March 2011, and have experienced the same problems with the phone. The device drops at least 2-3 calls per day, often on the same conversation; we have not found that location or time of day makes a difference. The phone freezes up frequently, even if no apps are running in the background. We lose our 3G network reception frequently, and cannot access our texts, emails, or the internet. The screen saver kicks in even when we are actively dialing a number, or typing in a text message. The overall performance of the phone is also poor, and it is quite slow much of the time.
We have raised this issue several times with a representative at one of the Verizon stores, but he states that he can find no problem with the phone, and that these issues may not be covered under our insurance plan. None of my friends with non-Samsung phones are having the same problems with phone reception and performance. I am aggravated enough with these issues that I am considering reactivating my old Blackberry, which worked like a charm.
I am not upset that my phone has not been updated to Android 2.2. I just want the phone to perform as stated, and not fail at its primary function: making and receiving phone calls. I am not certain if these problems originate with the phone, Verizon, or Samsung, nor do I care. I just want to resolve these issues as soon as possible, or I will have to look at other alternatives.
Thank you.

If this doesn't work...now what??? I have a useless $400 plus piece of unreliable junk. My Motorola Razor was ions more reliable than this phone...very, very sad but true.
What carrier were you using with the Razor? AT&T? Same area?
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

Rss Feeds on Samsung Continuum not working after Verizon Update

I have been wondering for awhile why my Samsung Continuum will not recieve Rss feeds when I subscribe to them. I have read very little on why or how to fix this. This sucks as those Rss feeds are really useful. My bro's and my phone (both the same phone) have this problem. I have not reset my phone. Anything would be appreciated!

I'm having this same problem. Any word on if a patch is coming? I would be happy with Verizon just admitting their update was worthless and gave us an update letting us know they are actually aware of the issue rather than saying they dont know whats going on and offer to replace a perfectly good phone because they wont listen to their customers. Simlar to what raphana said...for what we pay they could have atleast tested the update before putting it live!

Samsung Continuum Froyo Update Problems

Hello,
Verizon pushed out the update to Froyo Android 2.2.2 to my Samsung Continuum earlier this month (about 15 months after they said they would when I bought the phone). The download and install went smoothly for the most part, but there are some minor issues and a couple of significant ones. The update definitely reduces battery life. I'm not a heavy phone user, but now my battery life has dropped from a couple of days to less than one. Now I have to keep a cord or spare battery handy.
Also, switching from mobile data to wi-fi, which used to be perfect and seamless, has now become hit and miss. Three-fourths of the time it works, but the rest of the time it just won't connect to the wi-fi network. This is really annoying, especially at home where I have a great signal. Once the wi-fi connection fails, most of the time you need to manually go and search for the network. Prior to the update, the phone would almost always recover from a dropped wifi network connection automatically.
The most significant issue, however, is the disappearing text messages ( SMS). The Continuum has a small secondary screen below the main screen referred to as the ticker. Apps will automatically move to the ticker as you bring another function into focus ( very handy when you are using the phone to talk or surf on the web and the music plasyer controls drop down to the ticker, for example). Also, notifications ( SMS, RSS, caller ID) appear in the ticker when another app is on the main screen.
Unfortunately,I have seen several times since the Froyo update where you are using another app (like the web browser especially) and an incoming text message will appear on the ticker (like it should), but then not appear in the text messaging app when you go to reply to the message. It simply vanishes after displaying on the ticker. Since the ticker truncates longer messages, this is a bad thing.
This is a SERIOUS bug and needs to be fixed immediately.
So has anybody else noticed this, and is there any chance Verizon will ever fix it?
Thanks,
Tony

I have noticed the empty home screen issue. I usually lock the screen, wait a few seconds and unlock it. Most of the time that returns things. It's a little annoying, but not as annoying as not getting the update was.
I have actually seen my battery last 20-25% longer since the update. The phone has been more efficient in that area. I had heard that was one advantage of the Froyo update (and have heard Gingerbread is even better, but we'll never see GB), and have experienced it.
I think I've noticed a couple of times where texts have not appeared in the app after having shown up in the ticker. I usually have my phone on my hip, in a holster, and on vibrate, so I may not have seen all of them. I haven't had people tell me I didn't reply to their text, though.
I'm almost afraid of any bug fix for these few issues, as sometimes those fixes create more bugs than they fix. It seems that some of these larger issues may need a trip to the store to settle, as there may be other hardware issues (faulty or failing internal hardware) that may be causing them. They may also require a factory reset, as the update may not have been perfect for your phone.

Camera Error on Samsung Continuum

I purchased a new Samsung Continuum about five days ago. I do like the phone, but I have just experienced an issue with accessing the camera on the phone. When I click on the camera icon or the button on the right side of the phone, I receive the following error message: "Warning! Camera fail." The camera app closes immediately. I was able to use the camera app until late yesterday evening. The phone is fully charged, and it works perfectly otherwise. I can return the phone and exchange it for another one, but I don't want to pay the $35 restock fee.

Hello,
Please remove the battery on the device and place it back on. Once this is done, please go to the link below and follow the steps outlined below the link:
Samsung Continuum Simulator
1. From the Home screen, tap the Applications icon
2. Tap Camera
3. Frame the subject
4. Press the Camera icon to take the picture
Another useful tool is the User Manual, which can be viewed at the link provided below:
Samsung Continuum User Guide
If you upgraded your equipment directly through us, you do have the 15-day Worry Free Guarantee. The $35.00 restock fee will not apply if your current device is malfunctioning. For more information on the Worry Free Guarantee, please visit the link below:
Return Policy
For return instructions, please go to the web address provided below. Please note that there are different instructions for purchases made through our website at www.verizonwireless.com vs upgrading to new equipment at a Verizon Wireless Retail location.
Return/Exchange Procedures
If you upgraded to new equipment through a third-party channel, it will be necessary to contact them directly for their equipment return policy.
Thank you.
KellyW@VZWSupport

Problems with Samsung Continuum. Anyone else?

So I purchased the Samsung Continuum in June, and at first everything seemed fine. But after just a month or two the phone became very slow and would freeze often. I had to factory reset the phone several times, but the problems persisted. Shortly after that the phones alarm clock began to malfunction and would shut itself off after a few minutes or several hours. This is a problem because I rely on my phone as my primary alarm clock. My phone also freezes when I try to use the camera. When the phone freezes, it resends random previously sent text messages. Is anyone else having all of these issues? And will Verizon do anything about them. It is very frustrating.

kathleenelizabeth13 wrote:
So I purchased the Samsung Continuum in June, and at first everything seemed fine. But after just a month or two the phone became very slow and would freeze often. I had to factory reset the phone several times, but the problems persisted. Shortly after that the phones alarm clock began to malfunction and would shut itself off after a few minutes or several hours. This is a problem because I rely on my phone as my primary alarm clock. My phone also freezes when I try to use the camera. When the phone freezes, it resends random previously sent text messages. Is anyone else having all of these issues? And will Verizon do anything about them. It is very frustrating.
Wow, sounds like alot of issues with your Continuum. My wife has one, so I am familiar with it. As far as the phone and freezing, what apps do you have installed? There are a number of troubleshooting techniques you can try. When you did the factory reset, did you re-install all of your apps? I just saw on Verizon's site that the Continuum does not support Safe Mode, so you may have to start removing apps one by one to see if there is an app that is causing your problems. Are you running any kind of advanced task killers or memory managers on your phone?
I would think the only thing Verizon would do is to replace the phone with a Certified Like New Continuum if it is within 1 year of your purchase. After that, you are limited in what they can/will do.

Problems with Samsung Continuum

I am having several issues with my Samsung Continuum:
1. I use the email application for a yahoo and gmail account. There have been several times where the app does not pick up messages for a significant period of time. I typically do a soft reset of the phone every could of days to and it seems to reset this issue, but it doesn't seem normal that I should have to do that.
2. The other day a duplicate gmail account showed up in the email app. I tried to delete one of them and when I did, both accounts were deleted. I re-entered the account information and again it showed up twice. I have re-deleted and re-added several times now and have not been able to solve the problem.
3. The music player application starts running on its own and drains the battery. I use the task manager multiple times per day to stop this application.
Any suggestions as to how to solve these issues?
Thank you/

These are all significant problems, but they're all resolvable. Please send me a personal message with your mobile number, a phone number where you can be reached and a good time for me to call. Thank you!

Samsung Continuum Music Player- 5.1 Channel error message

I have a Samsung Continuum. Recently, when I use the Music Player application, when I press the 5.1 stereo sound I get an error message that states "5.1 channel can only be activated when sound effects are off." I have no idea what sound effects it is talking about nor how to turn them off.
Little help?!

No, no, the headphones work fine elsewhere.
I know of no simple electrical reason why specific things like dialogue would be cleanly squelched while background music would remain loud. I find it highly unlikely that it would be due to some problem with the wires---if it was, engineers would manufacture bad wires to perform blind source separation.
The problem is not a mere reversal of channels, but that when the headphones are plugged in the dialog vanishes. I am assuming that there is some bogus default assignment of 5.1 channels that I am unable to change. If you'd like, I can retry with another set of headphones.

Viewing pictures in emails on Samsung Continuum

I just recently got a Samsung Continuum and I really like it. However, I ran into a problem today. I got an email with pictures attached. How do I open them on the phone?

what e-mail program is your mother in law using? If Outlook Express, switching to Thunderbird should solve the problem. Outlook Express has been discontinued.
--Sam

Samsung continuum ticker not working

i just got the samsung continuum today, and the ticker won't work consistently. it will work like, every 5 hours, then go away. can someone help me? i have it set up for twitter, facebook, and some newsfeeds, my gmail...i already made sure the correct things were checked off on the "ticker settings" in the "settings" tab.

Stephdaniels, thank you for your inquiry about this device. I understand why it would be frustrating to not have the ticker work consistently. First, check the ticker sleep time to see if that is enabled and for what time periods. Also, if you have any task killers, either remove them or make sure the RSS News feed is on the ignore list.
Also, here is a link to verify some of the Ticker settings. Lastly, try clearing the cache from the the ticker by going to Settings>Applications>Manage Applications>All>RSS News Feed>Clear data/cache. If this isn't found in RSS News Feed, it should be listed under Ticker.

Access Files on My Samsung Continuum from my Mac

Hello,
How can I access my files on my Samsung Continuum from my mac computer?
Samsung says that my device cannot be mounted:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us1.jsp?PAGE_GBN=faqs_search&SITE_ID=22&PG_ID=0&AT_ID=342136&PROD_SUB_ID=0&PROD_ID=561
Does anyone have any other ideas of how to download/access the SD card?
thanks,

Good morning andrewiskandar,
The Samsung continuum comes with an 8GB pre-installed microSD memory card. Is this the card we are working with? Also, if your Mac states that it accepts the card version that you posted, then you may need a memory card adaptor to the standard SD memory card format. Once you have the adaptor, the pc or Mac will recognize the memory card. On the pc, the card will come up as an add'l drive in "My computer". On the Mac, an icon will appear on the desktop to represent the memory card. Once the computers recognize the memory card, you can manipulate and transfer media on either platform. I hope I didn't overwhelm you with too much info.
Good luck...

Need help setting up corporate e-mail on Samsung Continuum...

I have a Samsung Continuum and I would like to set-up my corporate e-mail. At work, we use Outlook Express and I was wondering how I need to set this up to make it work?

You will have to contact a member of your IT department at your place of employment. They will be able to give you permission to receive mail outside of work and they will also help your set the feature up on your phone.
Thank You
RalphT_verizonsupport

GMail Notifications on Samsung Continuum Ticker

Just got my first Droid. I love the separate ticker display but am baffled as to why GMAIL notifications do not appear on it. I read that email is supposed to appear on it but I'm darned if I can get it to.

Hi phunkidude,
To access Gmail notifications, you would need to customizing the Ticker Display. You can customize the Ticker Display by adding services sush as your Gmail account. I am providing a link for you to access information about the Ticker display and there are online videos you can us to assist you with adjusting your Ticker settings along with helpful references and guides.
The link is: http://supportsearch.vzw.com/?q=Samsung+Continuum&do=support

Email Notifications on Samsung Continuum Ticker

Just got my first Droid. I love the separate ticker display but am baffled as to why GMAIL notifications do not appear on it. I read that email is supposed to appear on it but I'm darned if I can get it to.

Hi phunkidude,
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Samsung Continuum Issues

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