Samsung Continuum Music Player- 5.1 Channel error message

I have a Samsung Continuum.  Recently, when I use the Music Player application, when I press the 5.1 stereo sound I get an error message that states "5.1 channel can only be activated when sound effects are off."  I have no idea what sound effects it is talking about nor how to turn them off.
Little help?!

No, no, the headphones work fine elsewhere.
I know of no simple electrical reason why specific things like dialogue would be cleanly squelched while background music would remain loud. I find it highly unlikely that it would be due to some problem with the wires---if it was, engineers would manufacture bad wires to perform blind source separation.
The problem is not a mere reversal of channels, but that when the headphones are plugged in the dialog vanishes. I am assuming that there is some bogus default assignment of 5.1 channels that I am unable to change. If you'd like, I can retry with another set of headphones.

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