Samsung Convoy 2 cuts off by itself

My husband has a Samsung Convoy 2 phone that is probably six months old. The phone cuts off by itself several times a day. The battery is at 100% so I don't think it is the battery. He has to restart the phone and then several hours later, it will cut off again. It has been doing this for several months. The battery should not be old because the phone is basically new. Is anyone else having this problem?

It is my husband’s phone and all he uses it for is calling. He doesn’t text, email, etc. He says he is a “primitive man” and doesn’t need any of that stuff. LOL! But, yes, it just turns off by itself. Not when he is using it, but he will go to call someone and it is off. It does this several times a day. He has tried taking the battery out. Also, sometimes when it has turned off by itself, he can’t turn it back on until he takes the battery out and puts it back in again. But, sometimes, he is able to turn it back on without taking the battery out. He had this same model phone for several years and never had any trouble, so when it needed replacing, he wanted the same type phone. This one has done this (cutting off) for a while. He doesn’t realize that it has turned off until he needs to use it. In fact, yesterday, he was waiting for UPS to deliver something and wanted me to call him as soon as it arrived. He remodels homes and sells them and was waiting on this delivery. I tried to call him and no answer. I tried to call him for 30 minutes before I finally got in my car and went to the house that he was working on, only to find that his phone had cut off. Really annoying! Hope you can help!

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Phone keeps cutting off by itself

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Samsung Convoy - keeps turning itself off when closed up

I'm having trouble with the Samsung Convoy turning itself off, when I close it to hang up. Sometimes it does it, sometimes not. If I try to slowly and very gingerly close it, it may not turn off. Is anyone else having this problem? It's very annoying as I find out my phone has been off and I didn't know it.
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Hello tdugdell,
I know it can be a bit frustrating when your device powers off without your knowledge. Since you do have the most recent software I would first suggest to try a different battery in the device to help confirm if the root cause is device or simply the battery. If you do not have an additional battery we can see if your nearest store has a test battery to try and if not we can see what warranty options you may have. If the test advises this is not a battery issue I would then suggest completing a factory reset. Click here to follow visuals to do so. This process will erase everything on the device so please back up if desired. Click here to for visuals to back up your contacts. Once the reset is done the device will power cycle and prompt a re-activation by dialing *228 send option 1. I would like for you to test the device before you add your contacts back via backup assistant if you choose to use the application. If the test(s) is successful then proceed with adding your contacts and retest after. Please advise me of the results, per the suggestions above, if you need additional assistance. Thank you.

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Last week all of my music on my i-pod classic just got erased. it was not plugged into any thing....i was listening to my music and it just cut off. now it says no music. I attempted several times to sync the music back on it, it keeps erasing itself

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Does anyone have advice for Samsung Convoy & Pacemaker conflict?

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Good Morning ME3668. That is definitely an odd situation with regards to your Bluetooth service turning on and off. I did some research with regards to EMC compatibility, but most of the data out there is with regards to making sure the cell phones do not cause any interference with pacemakers.
While there is not a lot of information out on this particular situation, there are a few things that can be tested. One thing I thought about is maybe to test out a wired headset for when you are driving or at home. This way you still have hands free options, while a more permanent solution can be found
You mentioned that you may consider looking for a new phone, but did not want to purchase one without knowing if it will work properly. We can definitely help out with regards to helping you find a device that will not have this Bluetooth issue. If you have a moment, please reach out to one of our direct store locations, and we can definitely help test different models, and help find one that will not have this recurring issue. Here is a link to help find the closest location to you: http://bit.ly/3SdsA
Let us know if you have any addtional questions. Thank you ME3668. Happy Holidays.
- NicandroN_VZW
Please follow us on twitter at: @VZWSupport

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Hi there,
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regards
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Sides of Keynote presentation cut off when exported to iDVD

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I have a keynote presentation with the slides set to 800X600 that I am trying to burn to a DVD. I am able to burn fine but when it plays on my DVD player and CRT Samsung TV, the sides of the slides are cut off so that the first and last letters of many lines are not viewable. I also tried on a friend's TV with the same results The DVD looks fine when playing on my iMac but it's widescreen.
I first tried exporting the keynote presentation as a quicktime movie set to full quality 800X600. The next time I exported to iDVD which first exported to a quicktime movie with a size of 720X540. I thought that would fix it but that presentation also has the sides cut off. The iDVD project is using a standard 4:3 aspect ration. Should I try a widescreen project or won't that make more of the slide disappear. Any help would be much apprecitated.

Your problem is that while on a monitor, you can see the entire picture. Any DVD player connected to a standard television is going to show, at most, 90% of the image...some may only show 80%. This is due to something called Overscan on televisions. To account for this overscan, you have to make sure that as you're creating your presentation, you have nothing near the edges.
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DVD video gets cut off, but preview shows dvd as good

Having a problem getting my video to output from dvd burning without getting cut off.
Computer is Win xp pro, 3gb ram, 2.33ghz cpu, 40gb free hd space
Using Adobe Premiere Elements 3.0.2.
I have video which I've recorded from my Sanyo xacti 720p avc camera, which records in mpeg4 format. I've converted the video(s) to mpeg 1,2 for dvd using my "Need4 Video Converter 5.9". At first I tried putting several mpeg1's into my premeire project, then I also merged all the video files into one, but still had the same problem.
I put the video(s) into my premiere project, added some titles on the other video track. Also added some music on another audio track. So, the total size of the videos is about 3.5gb. I preview my project it looks great, I added some dvd scenes and used a nice template with scene selection and captions..the works. Now I try to burn it several ways, to a dvd, to a file folder on high or low settings, but everytime I only end up with about 1.5gb of data, and 25 mins of video, so it is cut off. My original video is an hour and 50 mins.
The encoding takes about 3 hrs after I hit burn. No errors or anything.
So, I cannot understand what I need to do. I don't want to convert to a smaller or lower format, bcz I dont' want to lose quality. I'm at a loss bcz I've tried so many different formats and combinations, let this stuff run for so many hours this past weekend, and still can't get it to work. Is there some kind of setting I'm missing? Something in premiere?
I've read some best practices on the forum, and I understand to use bit rate of 7mbs or less, and to burn on slow speed. Is it at all bcz I'm burning it to my hard drive? but i don't think this is my issue. is it the old software? it came with my Sanyo camera, so I would think its good enough.
Please help if you can. I was thinking my next shot might be to convert it down to a much smaller size, and maybe it will fit(but quality may be an issue). Thanks in advance. -Ron

Ron,
Yes, PE is a scaled down version of P-Pro, but also has some additional features, plus an easier way of doing many things, that its "big brother" does not. As to the ability to Export/Share frame sizes, I think that most are included in PE (would have to open each and explore precisely to tell you if it's all there). I do not think that this is your issue.
As to the conversion, I'd step back to your original footage, Sanyo MP4, right? Unless Sanyo is using a proprietary CODEC to create the MP4's, you *should* be able to Open these files in QuickTime and play them. If you have QuickTime Pro (costs about US$30 to upgrade to "Pro), you *should* be able to Export and choose DV-AVI as your Export setting. Note: the term ".AVI" can mean so very many things. What you want is DV-AVI. This is the "native" format for PE - what it converts all other file formats to, to edit. The quality loss going with this format can be measured in a lab, but is almost totally impossible to see on any TV with the human eye. Doing this will likely enhance your entire editing experience.
As for quality and conversions and compression, your camera has already done one conversion, when it wrote to MP4. You cannot get around that. Conversion to DV-AVI will be "virtually" lossless, though the file size WILL increase. The reason is that with MP4, not all "frames" exist with full content - part of its compression. With DV-AVI each "frame" will exist with full content. Be prepared for LARGE files, but files with all of the info.
Then, when you Burn to DVD, you WILL recompress your data to MPEG-2 format, the DVD standard. You will loose some quality there, but it cannot be avoided. It is how DVD's hold their Audio & Video data.
I still do not have any ideas that would directly affect your movie not burning completely. If the Duration of your movie has exceeded the capacity of a DVD-5, you would/should get an error message to that effect. You do not.
One thing to go back and look for in your original Project's Timeline would be "gaps" in the Video. These can cause problems (or sometimes not). I zoom my Timeline way up, and use the PageUp & PageDn keys to "step" through the various Clips. The CTI (Current Time Indicator - that little doobie that marks where you are on the Timeline) should move in a linear fashion from Clip to Clip. If you see it pause, or hiccup, then zoom WAY in to the max and study the Timeline there. Are all Clips butted up to each other? Now, you can have Clips on Video Tracks above #1, that would allow you to have "gaps" in the Video on VT 1. That is OK, but if you have any spots on the Timeline, where there is NO Video, you'll likely want to fix these. You can close up the gaps by moving the Clips, so that they do butt up, or if you want "black" there, just go to the New icon and choose Black Video. Size it to fit the gap, and you will be fine. You can also extend the Clip before the gap, or after the gap, if that does not mess up your editing. Several choices and each should be based on what you want to have happen. If you find a bunch of gaps (even one can be deadly) try to Export/Burn again. Note: I've seen one 1-frame gap cause problems, but just had to re-edit a Project where I fixed 900+ gaps, and that Project had already Burned 4 DVD's. Go figure.
Last thing to look at would be to hit the "\" key in Timeline mode. This will zoom out to show the full Timeline. Do you have anything stuck out by itself, past where you thought the end was? This should yield other problems, but not the one you are experiencing. Still, who knows? It's also a good thing to do, when you believe you are done, just to check that something didn't get "orphaned" out beyond where one normally looks on the Timeline.
Good luck,
Hunt
[Edit] 01:50 is longish for a DVD-5. You will not be able to set a very high bit-rate (Quality slider), but you should still get the full Timeline, or an error message.

Samsung Convoy 2 cuts off by itself

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