Samsung dvd-rom SD-616E

I have an hp pavilion a475c running windows xp.  The dvd-rom doesn't recognize any disc.  When i put one in the drive and activate, it says "insert disc."  Same for both dvd and cd.  My son used this pc for a while, and I think that he must have dumped something.  My other drive works fine.  Device driver says software and driveres are up to date.  Do I need a dvd decoder, such as CinePlayer to make this work?  I would appreciate any help for this problem.
thank you

Tim, welcome to the forum.
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