Samsung Galaxy 5 touchscreen doesn't work after software update

I updated the new software for my Galaxy 5 today and now have no touchscreen capability. I can't even power it off.

You can remove the battery to power off your phone to see if that clears up the issue for you.  If the issue persists, you can do a hardware factory data reset on your phone.  This will delete everything stored on your phone's internal storage and reset your phone to the factory state.  The recent update will still be there, however. I could only find written instructions from another carrier's website, but it will apply to your phone, as well.  See the link below: http://support.t-mobile.com/docs/DOC-10404

Similar Messages

  • Scanner samsung scx-4300 does not work after software update v 2.3

    hi everybody,
    i just noticed that after i run software update on my mac mini and install samsung printer software update v2.3
    I'm no longer able to scan from my Samsung SCX-4300
    on macbook pro i noticed the software update has not been installed, and i can still scan without any problem
    is there a way to uninstall the software update?
    thanks.

    What's the correct way to uninstall SamsungPrinterSoftwareUpdate v.2.3
    If  I delete the following:
    - Samsung folder in /Libraries/Printers/
    - Samsung Scanner.app in /Library/Image Capture/Devices
    Will it remove samsung driver for printer and scanner?
    If yes, then I can reinstall SamsungPrinterSoftwareUpdate v2.2 (found in on the internet from google search)
    note: confirmed the problem is with SamsungPrinterSoftwareUpdate v2.3

  • Nokia 5800 doesn't work after software update

    hi,
    couple of hours ago i downloaded ovi suite to update my phone's software. then my phone restarted as it was supposed to ,at first it didn't accept my lock code,and now it doesn't work AT ALL.  i tried everything,all i see is the blue "nokia" thing then it freezes. it would be awesome if anyone could help. Thanks in advance.
    Solved!
    Go to Solution.

    Try a hard reset
    http://friedbrains-friedblogs.blogspot.com/2009/02/3-finger-salute-for-5800-full-hard.html
    It WILL sort it 
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Airport EXPRESS doesn't work after software update on Airport EXTREME

    My Airport Express stopped working after I did my software update for my Airport EXTREME the other day. It lost the connection to my Airport EXPRESS and so I did a hard reset and tried to redo the whole profile but after many, many hard resets, I still can't make it work.
    Airport Setup Assistant shows that the setup is complete and everything is fine. But if I select "Extend my wireless range", after the setup, my Airport Express won't even appear anywhere. If I select "Join my wireless network" then it will appear with a 169.xxx.xxx.xxx IP address under my Airport Utility. It will also show up on my iTunes but I can't open it using Airport Utility and iTunes spends a long time searching for it and then gives up. In all the above cases, the amber light remains flashing and the green light never comes on. What else can I do to fix this??

    Either change the channel that the phone is transmitting on or change the channel the Express is transmitting on. You can do the latter in Airport Admin Utility; the former depends on your phone.

  • My SuperDrive doesn't work after Lion update

    My Superdrive doesn't work after Lion update, i have tried a few solutions that i found in forums, but nothing seems to work, please help me shed some light on my problem.
    Thanks

    I too have had the problem since updating to Lion.  My superdrive isn't even recognized.  I have repaid hard disk permissions and also reset PRAM.  Sure wish I had a fix. 

  • Fit the window with mouse doesn't work after new update 10.9.2

    Hi, I could fit a windows using my mouse wheel or two finger(on trackpad), doesn't work after I set up new Mavericks update(10.9.2) I'm using Haswell rMBP. Can anyone help me please? Thanks a lot. (Also, minimize with mouse wheel doesn't work too.)

    Doesn't anyone having this issue?

  • Apps and media library doesn't work after software...

    Hey guys!
    Few days ago I updated my C3-00's software and my apps (Opera Mini and Facebook) doesn't work anymore. I tried reinstalling Opera but when I try to open it it says Opening Application and immediately after that Closing application (same with Facebook client).  
    My second problem is that my media library is messing with me because it maps the song artist and titles (484 songs) and only the few ones within a folder is played over and over. E.g. I try to play Queen - I want it all but Pendulum is played besides that.
    Thank for helping

    Read
    http://support.apple.com/kb/ht1808

  • E-mail notification doesn't work after software upgrade

    Based on the recommendation of a sales rep; I did the software upgrade yesterday and have had nothing but problems.  All the e-mail accounts didn't work.  So I spent an hour getting my e-mails setup and guess what?
    Even though I have it setup to check every 10 minutes; it doesn't work.  I have to manually go to each account and click on the 2 arrows to check.  I used to get a flashing blue light on my phone when I had a new e-mail; now I don't.
    What's going on???????????????

    Hi, I did all you mentioned but still same error messages
    Oct 25 14:16:42 xxx /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: Using primary internal av scanner code for ClamAV-clamd
    Oct 25 14:16:42 xxx /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: Deleting db files __db.001,__db.002,__db.003,__db.004,nanny.db,snmp.db in /Library/Server/Mail/Data/scanner/amavis/db
    Oct 25 14:16:42 xxx/Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: Creating db in /Library/Server/Mail/Data/scanner/amavis/db/; BerkeleyDB 0.54, libdb 4.7
    Oct 25 14:16:43 xxx /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: initializing Mail::SpamAssassin (0)
    Oct 25 14:16:43 xxx /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: SpamAssassin debug facilities: info
    Oct 25 14:16:43 xxx /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: (!!)TROUBLE in pre_loop_hook: config: no rules were found!  Do you need to run 'sa-update'?
    Suicide () TROUBLE in pre_loop_hook: config: no rules were found!  Do you need to run 'sa-update'?
    I removed all spam filters and mail works without, which is not so good but seems to be the only way at the moment.
    Any other idea or should I just reset the whole installation?
    Thanks for your feedback.

  • Desktop image center doesn't work after OS update

    Hi -
    I just updated the OS with software update.  I always had the same picture on my desktop and I used the "center" selection so it was zoomed in.  Following the OS update (10.7.5), the "center" selection no longer works.  When I click on center it shows it zooming in on the preview window, but the actual background doesn't change.  The picture is correct but it stays the same.
    So right now the selections "fill screen" and "center" are working exactly the same. (Again, when I click center, the preview looks correct but it doesn't change the background.) This worked great until the OS update.
    Anyone else having issues with this?
    Thanks!

    Yeap I am encountering the same problem as well after update to 10.7.5 just yesterday... I am currently using a October 2011 Macbook Pro

  • EPSON CX5600 PRINTER DOESN'T WORK AFTER MOUNTAIN UPDATE

    Hello Dear,
    I've using my Epson Stylus CX5600 for a  long time with OSX 10.7 Lion on my Mac.
    The printer is connected in another computer (Windows 7) and I can print fine from my macbook air
    After my system update for OSX Mountain Lion yesterday, my printer works fine only on Windows computer
    on my macbook doesn't works anymore
    I've re-installed a lot but when I try to print the sheets appears in blank
    The driver-version available in Mountain Lion is 1.5
    I guess this is the problem and need a urgent correction driver update
    I'm looking forward to the internet and Epsons websites but didn't find nothing,
    in Epson website doesn't
    Can you help me please?
    Thankyou

    Hi my friend,
    I've tryed Bonjour, but only works Windows to install a print for Mac.
    I need the opposite... print from Mac to Windows.
    Yes, I've a lot of problems to install a printer on Lion, but after 3 days I got success
    I can't remember but I did this:
    1. In iMac System Preferences->Print&Fax->"+"
    2. In "Add Printer" click and Tool Bar->Customize Toolbar...
    3. Add "Advanced" to Tool Bar and click "Done"
    4. Click Advanced->Type->LPD/LPR Host or Printer
    5. URL: lpd//user:[email protected]/EPSON%20Stylus%20CX5600&20Services
    6. Printer Using->Select Printer Software... (EPSON Stylus CX5600 Services)
    I did this and on Lion works fine. But now on Mountain Lion I can install, but I've received the error message
    Do you have any idea?
    Thank's again

  • N73: restore doesn't work after firmware update

    Hello!
    I just made a firmware update to my N73 with NSU, and the procedure completed with no errors.
    Just before the update I made a backup with the application in the phone menu; the app wrote a backup.arc file in the MMC.
    After the update I tried to restore the backup via the same app.
    Here's the problem: the app seems to work (but the "restore" lasts just 1-2 seconds), the phone reboots, but nothing is restored.
    Googleing aroung I found a solution: buy the Noki 1.7 software, extract SMS, contacts and files from the backup.arc, and put everything back on the phone...
    Is there another solution that doesn't involve buying this 3rd party software?
    TIA

    The phone is working well...
    I have been searching in internet, and there'a a lot of people with the same problem. Everybody tells to use PC Suite to backup... if I only knew before.

  • Internet Connection doesn't work after windows update.

    Hi everyone,
    my boyfriend recently updated his laptop.
    After the update his computer wouldn't work anymore. I went on the web and read some topics on the forums. And even tried some of them already.
    I don't have Norton or Mcfee security software. 
    Operating system is Windows 7 and it's a 64-bitssystem.
    I tried disabling ipv6 but that doesn't help. When i open the cmd and type ipconfig/all i get an overview of several adapters.
    DHCP is enabled for everything but Tunnel-adapter for LAN-connection * 3: (sorry translating from dutch).
    Also IP-routering and WINS-proxy are disabled.
    Also i checked the recent updates. But for some reason the failing ones aren't amongst them.
    Can someone pls help? Im wellknown with OS and can try to work with anything u name.
    Thanks in Advance!
    Nilu

    Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.

  • My ipod touch won't work after software update.

    Last month I downloaded a software update for my iPod Touch and afterwards it wouldn't work or connect to my PC. It just showed a picture of the USB cable with an arrow pointing to the iTunes logo.
    I fixed the problem by plugging the iPod into my other PC - where it connected no problem - and I Restored it. I then plugged it back into the first PC and re-synchronized it there. It worked fine after that.
    I just downloaded a software update for iTunes and the iPod Touch, and I have the same problem. I know that I can go through the same time-consuming solution as last time but how do I fix this so that it doesn't keep happening?
    My PC does seem to recognise the iPod as a camera when it connects. Could that be it? Help please.

    Have you tried everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    It is normal/expected for the computer to recognize the iPod as a camera.  It would only be a possible problem if you installed a program such as for a camera or scanner.

  • Phone not working after software update!!

    i dont know if anyone could help me but i recently done a software update for my blackberry torch 9800 and after it upddated it hasnt been the same the screen isnt the same some of my icons are missing and nothing is right and i done a software downgrade to see if that would help and it didnt make any difference and i have removed the battery several times but it does not seem to be working and i do not know what to do! so if there someone who might be able to help me i would be very greatful.

    Hi and Welcome to the Community!
    Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    http://us.blackberry.com/support/downloads/download_sites.jsp
    From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
    You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
    You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
    Load your OS "bare bones"...if anything is optional, do not install it.
    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
    If the behavior does not re-present, then you know that either step 1 or 2 cured it.
    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
    You may also need the use of these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Natd stopped working after Software Updates: Bogus VLAN injections?

    Software Update installed three packages on the iMac today:
    Safari 3.1 Update (Universal)
    Security Update 2008-002 (Universal)
    AirPort Extreme Update 2008-001
    This machine (running 10.4.11, fully updated now) is my connection-sharing gateway the internet for my wife's MacBook, a Linux box and a TiVo unit.
    Comcast ==(ethernet)== public-IP iMac ==(wireless)== private IP MacBook, Linux, TiVo
    I ran my usual firewall + Internet sharing script after the mandatory reboot.
    The iMac's broadband connection worked fine for local programs (Safari, ssh) but none of the machines with private IP addresses on the LAN could see the outside world. The machines on the home LAN could see each other fine -- ping, ssh, etc. Time to start testing!
    When I pinged an external machine from the Linux machine, the DNS lookup succeeded after a delay, but it seemed that no ICMP responses came back. Actually, packet tracing with Wireshark showed that the responses had come in with an extra four-byte header field I had not seen before: something called "802.1Q Virtual Lan" inserted between the Ethernet II header and the Internet Protocol header. Sample packet dump (slightly edited):
     No.:  20
     Time:  00:04:56.746703
     Source:  64.233.187.99
     Destination:  192.168.1.2
     Protocol:  ICMP
     Info:  Echo (ping) reply
     Frame 20 (102 bytes on wire, 102 bytes captured)
     Ethernet II, Src: AppleCom_54:1b:30 (00:17:f2:54:1b:30), Dst: FirstInt_94:75:8f (00:40:ca:94:75:8f)
      *802.1Q Virtual LAN*
         *001. .... .... .... = Priority: 1*
         *...0 .... .... .... = CFI: 0*
         *.... 0000 0000 0000 = ID: 0*
         *Type: IP (0x0800)*
     Internet Protocol, Src: 64.233.187.99 (64.233.187.99), Dst: 192.168.1.2 (192.168.1.2)
     Internet Control Message Protocol
    Looking further back in the trace, it turned out that the DNS delay had the same oddity. The Linux machine sent out a request to the primary DNS server, got back an immediate response with the extra "802.1Q" field, waited 5 seconds, sent out a DNS request to the secondary server, got an immediate normal response (without "802.1Q"), then immediately used the returned numeric address for the pings. It's as if the Linux machine ignored the packet with the extra, interposed header.
    I traced HTTP traffic to google.com and saw a similar pattern:
    1. bogus 1st DNS response
    2. delay
    3. good second DNS response
    4. sent HTTP SYN packet
    5. got back HTTP SYN/ACK with extra "802.1Q" field
    6. multiple retries of steps 4 and 5.
    I suspect that one or more of the software updates is inserting this VLAN stuff into NAT-ed packets over Airport. The receiving machines drop the packets because they expect the Ethernet II header to be followed by the IP header, not 802.1Q data.
    An old discussion thread ([VOIP VLAN using 802.1q frames causing massive dropped packets|http://discussions.apple.com/thread.jspa?threadID=378673#1833386]) talked about a similar problem.
    Here are the NAT-related commands from my firewall script:
      natd -u -dynamic -interface en0
      /sbin/ipfw add divert natd all from not me to any via en0
      sysctl -w net.inet.ip.forwarding=1
    Question: is there a known workaround to get the MacOSX network drivers not to insert 802.1Q VLAN headers?
    Thanks in advance!
    --GCL

    Hello faab:
    Welcome to Apple discussions.
    I am afraid to indicate that you probably will need to wait until you are back and have the software install DVD.
    There is really no way to tell what happened. To fix it, however, you really need the DVDs.
    Barry

Maybe you are looking for