Samsung Intensity 3--can't see MP3s

I'm using the Intensity 3 without a memory card and I'm trying to get an MP3 onto it.
I found instructions online which said that way to get MP3s onto it is to use Windows Media Player and click on Sync. I did this and it said that the sync was successful. However when I go to My Music on my phone, it doesn't show anything.

Thanks for the tip on MP3 Validator -- useful little program. But it appears the problem is that the mp3 files I attempted to import are not imported by iTunes. Rather, iTunes just zips through the > Add File to Library function without adding them! Worse, when I tried copying the files from a source folder into the iTunes Music folder, then restart iTunes, iTunes doesn't even see the files (although they show in Explorer)! BTW, those mp3s in the source folder checked out fine with MP3 Validator. Any thoughts?

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I can't see .MP3 files in a folder?

Hello, I recently just got a MacBook Pro Retina and I wanted to put all of my music on is (908 songs) but when I added the folder of music to my mac, none of the files show up in the folder. I also tried waiting, thinking maybe it would take a long time to load. Still nothing. How can I fix this?
Long Explanation:
I just took exactly 908 songs from my PC put all of them into a single folder, put onto my external hard drive and then put the entire folder on my mac. I then proceeded to drag the folder into iTunes. I then realized that iTunes had only picked up 321 of the songs. So I deleted everything, and re-added all the songs to my iTunes after converting them all to MP3's (Did this on the PC.) I added all the songs again my empty iTunes. This time 535 of the songs were added. I deleted everything from iTunes AGAIN (by moving to trash, not just from the library), and re-added the folder of MP3s to my mac. This time I figured i could see what was in the folder before I added them to iTunes to see what was maybe going wrong, but when I open the folder nothing is there. It's just empty.

Hello Just So Pro,
It sounds like you are copying your folder correctly and adding it to iTunes, but there seems to be an issue with writing to the hard drive of your Mac from your external drive. I would perform a Safe Boot, then restart and test the issue again so the computer can check the disk and reset some things:
Starting up in Safe Mode
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
Thank you for using Apple Support Communities.
All the very best,
Sterling

Can't see mp3 files in iTunes Music folder.

The artist and album folders are there under the main iTunes Music folder. They contain the album name and album images, but not the actual mp3 music files.
iTunes plays all the music fine. I just can't find the mp3 files in their folders in iTunes Music Folder.

hexonxonx,
Thanks for responding to my question. I'm trying to troubleshoot an audiobook that won't download from the iTunes store. It's part one of a two part audiobook. The second part downloaded properly, along with three other audiobooks.
iTunes support has given me two sets of instructions, neither which I can carry out.
The first set is to empty the Downloads folder and then empty the trash, and the second set to to empty the cache folder. Unfortunately, I can't find either folder. I also cannot find a folder labeled with the name of the audiobook that is hung up. If you have any further advice, I'd appreciate it.
Caoim

Can't see mp3s I imported

The podcasts I imported as mp3s don't show in iTunes, even though they're in "iTunes Music" directory on my computer. I did both File > Add File to Library and > Add Folder to Library. Now what?

Thanks for the tip on MP3 Validator -- useful little program. But it appears the problem is that the mp3 files I attempted to import are not imported by iTunes. Rather, iTunes just zips through the > Add File to Library function without adding them! Worse, when I tried copying the files from a source folder into the iTunes Music folder, then restart iTunes, iTunes doesn't even see the files (although they show in Explorer)! BTW, those mp3s in the source folder checked out fine with MP3 Validator. Any thoughts?

How do I make it so my phone can send Multimedia messages again? Samsung Intensity II

I'm not sure if this is even where I am supposed to post this, I've been having a few difficulties navigating around the site as it is, so my apologies if it is in the incorrect section or anything.
I have a Samsung Intensity II, and up until today it was perfectly fine. but now it wont send Multimedia messages anymore, I think I may have accidentally changed a setting on it some how. So far I haven't seen any other problems with it.
Every time I try to send a Multimedia message of any kind, to anyone, it will sort of freeze on the percentage sent bar, for about 5 or so minutes, and then it will continue through all the way to 100% pausing like that, and then say "send failed would you like to try again?"
I can receive Multimedia messages, and text messages, I can send text messages, but not multimedia messages. It fails every time.
I have turned my phone off and back on, I have removed the battery and put it back in, nothing has changed. actually about the only thing I've seen change since the first time it wouldn't send, is that it pauses on 29% instead of 19%.
If you can tell me what setting may have changed this, or another way for me to transfer my pictures, I would be very appreciative. Thank you for your time.

Hi okikust,
I use picture messages all of the time! I understand why you would want this corrected as soon as possible. I would like to look at your account, in order to determine the root cause of the issue and fix it! Please send me a DM with your name, mobile number, and contact number. I will be happy to review this personally. Thanks!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

How can I install ntfs on an external hard drive so that my Samsung Smart TV can see my media files? Or is there a better option?

How can I install ntfs on an external hard drive so that my Samsung Smart TV can see my media files? Or is there a better option?

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Are these music videos located under Videos on your iPod? Do it play other regular movies (if you have any on the device)?
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Why I can't see Apple website videos on Samsung tablet? Used many browsers, same result...

I could not find a website issues community and this one was the closest I could find. If this needs to be moved to a different community, please do so.
I realize it's cross platforms, but web browsing should be the same for everyone, no matter what device is used.
I can watch Apple website videos just fine on Windows/Chrome browser (or IE, Firefox) but can't on Samsung Android/Chrome browser (also tried Firefox, Opera, Samsung browser).
Other websites embedded videos are working (i.e. youtube, vimeo, forums etc.) so far it is only the Apple website embedded videos that are not working.
Any idea why?

If it's any help, here is what Samsung Support says:
Please wait for a Samsung Agent to respond.
You are now chatting with 'Alberto'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK1125603600195X
Alberto: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Alex: Hi there
Alex: Why I can't see Apple website videos on Samsung tablet? Used many browsers, same result...
Alex: I can watch Apple website videos just fine on Windows/Chrome browser (or IE, Firefox) but can't on Samsung Android/Chrome browser (also tried Firefox, Opera, Samsung browser). Other websites embedded videos are working (i.e. youtube, vimeo, forums etc.) so far it is only the Apple website embedded videos that are not working. Any idea why?
Alberto: Hello, I understand that you want to see apple website videos on Samsung tablet, is it correct?
Alex: correct
Alberto: Thank you for the confirmation.
Alberto: What is the model number of your tablet? It starts with GT/SM which can be found on the rear panel.
Alex: Don't have it with me but it's the Tab S 8.4
Alex: Same goes for my phone, Galaxy S5
Alberto: Okay,Do you see any error message while browsing?
Alex: nope, no error, it just won't play any video on apple website, ALL other websites videos are plaing OKare
Alex: playing Ok is what I meant
Alex: and this is the same for my tablet AND my phone
Alex: devices are updated to the latest software bla, bla
Alberto: Alright, please restart the tablet once.
Alex: scale of 1 to 10 on tech advance level, I am at 7-8, just so you don't take me through power recycle and such
Alex: you just did
Alex: it's not that
Alberto: Could you give me a few minutes while I gather the information for you?
Alex: you can grab a galaxy tablet or a phone and try for yourself and yo'll probably notice it won't work...
Alberto: I appreciate your time and patience.
Alberto: As you are able to see other website's embedded videos on your tablet, it could be an issue with the compatibility of Apple website.
Alberto: There should be no issue with the trablet as other websites are working fine.
Alex: Can you transfer me to your Guru tech person to see if I can get a more elaborate answer and maybe a fix for this?
Alex: Then why the apple videos work fine on windows PC and the ONLY ones not working are Android devices?
Alberto: I have rechecked the information.
Alberto: As you are facing an issue only with a particular web site there should not be issue with the Samsung tablet.
Alberto: Also tablet is working fine with other web sites which indicates that there is an issue with that particular web site.
Alberto: There is no separate setting on the tablet to access any particular web site.
Alex: This much I figured, problem is what is causing it and how it can be solved? Again, issue is only on Android devices. PC Windows and iOS devices work good
Alberto: I am afraid; Samsung do not have information about the issues with a particular web site.
Alberto: I would have surely helped, if there had been information available with me.
Alex: Yes, I was afraid you'll say this...
Alex: Do you have an android device there? Try it yourself and see it will not work. Whatever it is IT IS A PROBLEM!!!
Alberto: I understand your requirement; however, it will not be possible for me to check this from here.
Alberto: You need to contact the web site support for further assistance.
Alberto: Is there anything I might be able to assist you with?
Alex: yeah, it went as expected, no fix for this... do you have a level 2 or 3 or 4 tech there?
Alberto: I will transfer this chat to my supervisor.
Alberto: Please be online while I transfer this chat.
Alex: sure, thanks
Alberto: Not a problem.
Please wait while I transfer the chat to 'Sammy'.
You are now chatting with 'Sammy'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK1125603600195X
Sammy: Hello Alex. I am the supervisor of Alberto.
Sammy: I am going through the previous chat session.
Alex: Ok, thanks
Sammy: You are welcome.
Sammy: I appreciate your time and patience.
Sammy: I see that you are unable to access Apple website videos on your tab.
Alex: and on my S5
Sammy: As you are able to access the videos from all the other web sites, it is not an issue with Samsung tab and Samsung do not have any control on this issue.
Sammy: It is an issue with that particular web site and you need to contact the web site support for further assistance.
Sammy: There is no separate setting on the tab to access a particular web site.
Alex: Yes, I need to do that. At this point it's the technical aspect that bothers me, not that I can't watch the video, I can use my iPhone or my PC to watch the video, but why the Android can't?
Alex: Thank you Alberto
Alex: or Sammy
Sammy: I understand your requirement; however, we do not have any information about this issue.
Alex: Ok, thanks
Sammy: I apologize for the inconvenience.
Sammy: Is there anything else I can assist you with?
Alex: no
Sammy: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better.
Follow Samsung Service on Facebook, Twitter and YouTube.
Chat session has been terminated by the Samsung Agent.

Can I use my Samsung Intensity not to "talk" but to record?

I want to compare prices between my regular grocery store and the new big box discount store, but they don't like you walking around writing down prices. :^(
So, I want to walk around "talking on my phone" but actually recording product names and their prices :^) for later transcription and comparison at home.
Is this possible?

Hello Ragness,
Bargain shopping is one of my favorite past times. I'm always looking for the best deals on everything from food to clothes to entertainment. I can certainly appreciate the value that a voice recorder brings to the shopping experience. With that being said, I have great news for you! The Samsung Intensity does have a voice recorder. I have provided the steps on how to access the voice recording feature below for your review.
Open your device in landscape mode, from the home screen, press the left soft key Message. Press New Message.
Press the 3 button for Voice Message.
Press the OK key to start recording.
Press the left soft key to pause if needed.
After completing your recording, press the OK key to stop recording.
Yes sir! It's that simple! Once you have your recording saved onto the device then you can play it or send it to an email or another mobile phone. If you would like more information on the voice recording option as well as other great features that the Samsung Intensity have then you can visit the link below to view and download the user manual.
http://support.verizonwireless.com/clc/devices/index.html?p=4997&m=
Happy bargain shopping!

Downloaded MP3 files not visible in playlist. I can find them by going through my desktop Start button and typing in the name of the file and clicking on it, then iTunes opens and plays it but I still can't see it in the playlist.

I have downloaded several files from a radio stations archives. They download as MPEG Audio Layer 3 files. When I go to the playlist that they are supposedly in I can not see them. But if I click Start on my desktop and type in the file names then iTunes opens and takes me to the playlist (where you see no list) and begins playing. Any idea how I can get the list to show?

I have downloaded several files from a radio stations archives. They download as MPEG Audio Layer 3 files. When I go to the playlist that they are supposedly in I can not see them. But if I click Start on my desktop and type in the file names then iTunes opens and takes me to the playlist (where you see no list) and begins playing. Any idea how I can get the list to show?

Samsung Intensity III – what do I think about this phone

There is nothing good in the basic phones. If I don’t like touch screen and I have passed the flip phone era, then there are in fact only two (2) phones offered by the Verizon: LG Cosmos 2 and Samsung Intensity III.
Are these phones any good? I don’t think so. The quality of these phones is not even close to the quality of basic phones that we had in the past.
I am the owner of Samsung Intensity III. I “upgraded” my old Samsung Sway (4 years without any problems) to Samsung Intensity III, and I was experiencing any kind of issues – issues, which I never had with my four (4) previous phones (diff models). The time that I spent with VZW tech support and the store employees in three weeks was much greater than the time spent during the last 10 years. Yah!
Since this is the third Samsung Intensity III in three weeks, I think that I could give honest opinion based on facts.
I had to replace the phone twice for different reasons.
With the first phone, I was experiencing very poor signal, drop calls and terrible sound.
With the second phone, after first night in standby mode, the battery was almost discharged. The battery and the charger have been replaced. On the same day, I spent hours with VZW tech support to fix cracking voice and windy noise in the background. At the end I was told that it might be a problem with the phone and I should go to the store and replace the phone.
The phone was replaced. The cracking voice and windy noise is gone but I still have a weak signal and I hear from the callers that sometimes my voice sound like I was distant from the phone.
I had no problem with:
1. Setting the alarm
2. Setting the bluetooth
3. Transferring the pictures and contacts from the phone to my PC
This phone is very poorly designed with the following issues:
1. The keys (on the front panel) are so small that is very difficult to touch one key without touching another.
2. The orange color of the symbols on the keyboard made the symbols hard to read.
3. VERY small pictures. According to the phone specification: “Display 2.4 inches”. I wonder how it was measured, when the actual width is less than 2" and height approx 2”. But to see the picture in this size, you must set the picture as wallpaper. Otherwise the size of the picture, in the ‘full view’ is only 1 1/2” x 11/8”.
4. The back cover is made so cheap that I am afraid that I can break after a few openings.
5. Poor signal (in comparison to my 4 previous phones that I used in the same location)
Why ALL the basic phone models must be slim? I don’t might to have a phone 1” wider.
There is no variety of choices on the design front. I think that most of the basic phone users could prefer to have a phone in the size of the iPhone or Samsung Galaxy, just to have a bigger numbers and a bigger screen size.
So far, it look like the Samsung Intensity III could be the worst cell phone I have owned.
I just don’t understand the phone manufacturers. Why do they cease production of a good quality phone, only to replace by piece of crap?

Junk.
I picked up an Intensity III a couple weeks ago to replace a perfectly good LG Venus that Verizon doesn't want to support any longer. The Samsung appeared to successfully pair with all the Bluetooth devices I tried (3 different headsets (two from LG and one from Samsung) and one vehicle (2011 Hyundai Sonata)), but would not successfully connect with any of them. Samsung's technical support people said I should refer the problem to the Bluetooth device manufacturers, because it wasn't Samsung's responsibility to make their device work with any particular other device. I thought there were "standards" for things such as Bluetooth, to try and insure these types of problems don't happen. I thought it was likely there was something wrong with the particular handset I had and Verizon's technical support people tended to agree with me. But I didn't like Samsung's "blame someone else" attitude and so I exchanged the Intensity III for a somewhat identical feature-wise LG Cosmos 2 last week. So far, except for hanging each night when Backup Assistant runs, the Cosmos 2 is working well and according to those I've talked to and asked, sounding better.

My samsung intensity 3 is not working

I got a brand new samsung intensity 3 on 8/1/2013 and the camera did not work after one photo. It was working fine right before I sat down for dinner tonight then I felt my phone vibrate in my pocket while eating and the phone expressed several failures. The keypad completely stopped working. I was able to see the main screen but I couldn't do anything. After removing the battery it worked for about 2 minutes then the keypad stopped working again. Then I tried charging it in my computer (to see if that would do anything) and the USB mode screen was stuck. I removed the battery again and let it sit for an hour. After re-inserting the battery, it started to work except for the soft keys and the "P" button on the keyboard. Then the screen started flashing and now the screen appears to go into sleep mode and the only reaction I receive is when I open the keybord (but still no functionality). I am dissapointed because 1. The chat service was unavailable all evening and 2. How am I supposed to call customer service without a working phone?

How far is the nearest verizon store, could you pop in there? We have one on every corner here it seems like. Do you have friends or family with a land line or cell you can use to call? Mary

Backup Assistant - Lost Samsung Intensity II and re-Activated LG enV2

My son lost my Samsung Intensity II about a week ago. Before I activated my old LG enV2 I went online and ran the Backup Assistant on the Samsung. Since then, I have periodically received the following message on the LG:
Backup Assistant has encountered an account configuration error. To reconnect this device to the service, please delete Backup Assistant from the phone and download it again from Get It Now, then install. Log into your account for more info - www.verizonwirelss.com/backupassistant.
From scanning these forums, I understand that this phone is one that is no longer supported by Backup Assistant. So how do I get rid of the reminder messages coming from Verizon?
Also, can I see the backup files on my PC so that I can manually enter my contacts into my old LG?

I've now found where I can see the contacts online. However, I have a family plan and the Backup Assistant will only let me see the contacts on the primary phone. It does not allow me to see the contacts on my phone. How can I get it to show the contacts for my number?
Finally found out that you MUST have a Verizon Wireless account for EACH phone to access you Backup Assistant Contacts. At least I can now see my contacts and can manually update them. TG this isn't a corporate phone with a ton of contacts!

Samsung Intensity 3 Out of Memory

Have a Samsung Intensity 3 and it is telling me it is out of memory and I can't send pictures. Even after getting rid of my pictures to my home computer the message still is there. What do I do?

Hi Maco70,
Let's get this memory mystery corrected! Have you tried to input a memory card in your phone. It does have a slot to hold up to an additional 32GB of storage. As for the Back Up Assistant error, you should only be seeing this if you have a data block on your line. Please long into your My Verizon account and view your features. http://bit.ly/xB4iTc I am sure we can get this resolved.
Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

Samsung Intensity 3--can't see MP3s

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