Samsung Intensity III won't make calls

My Samsung Intensity III is stuck in roaming mode and won't make calls. Any suggestions?

My home is zip code 97016. The phone has worked fine for the year or so
that I've had it until the last couple of weeks. When I try to make a
call from home, I get the "Welcome to Verizon, not able to complete the
call as dialed" message Then the recording says something like "4
switch 6-6". It is an intermittent problem, but is upsetting to not be
able to rely on the phone working. This morning the phone is working,
but I'm not confident that it will last.
Thank you for your help.

Similar Messages

Samsung Intensity III – what do I think about this phone

There is nothing good in the basic phones. If I don’t like touch screen and I have passed the flip phone era, then there are in fact only two (2) phones offered by the Verizon: LG Cosmos 2 and Samsung Intensity III.
Are these phones any good? I don’t think so. The quality of these phones is not even close to the quality of basic phones that we had in the past.
I am the owner of Samsung Intensity III. I “upgraded” my old Samsung Sway (4 years without any problems) to Samsung Intensity III, and I was experiencing any kind of issues – issues, which I never had with my four (4) previous phones (diff models). The time that I spent with VZW tech support and the store employees in three weeks was much greater than the time spent during the last 10 years. Yah!
Since this is the third Samsung Intensity III in three weeks, I think that I could give honest opinion based on facts.
I had to replace the phone twice for different reasons.
With the first phone, I was experiencing very poor signal, drop calls and terrible sound.
With the second phone, after first night in standby mode, the battery was almost discharged. The battery and the charger have been replaced. On the same day, I spent hours with VZW tech support to fix cracking voice and windy noise in the background. At the end I was told that it might be a problem with the phone and I should go to the store and replace the phone.
The phone was replaced. The cracking voice and windy noise is gone but I still have a weak signal and I hear from the callers that sometimes my voice sound like I was distant from the phone.
I had no problem with:
1. Setting the alarm
2. Setting the bluetooth
3. Transferring the pictures and contacts from the phone to my PC
This phone is very poorly designed with the following issues:
1. The keys (on the front panel) are so small that is very difficult to touch one key without touching another.
2. The orange color of the symbols on the keyboard made the symbols hard to read.
3. VERY small pictures. According to the phone specification: “Display 2.4 inches”. I wonder how it was measured, when the actual width is less than 2" and height approx 2”. But to see the picture in this size, you must set the picture as wallpaper. Otherwise the size of the picture, in the ‘full view’ is only 1 1/2” x 11/8”.
4. The back cover is made so cheap that I am afraid that I can break after a few openings.
5. Poor signal (in comparison to my 4 previous phones that I used in the same location)
Why ALL the basic phone models must be slim? I don’t might to have a phone 1” wider.
There is no variety of choices on the design front. I think that most of the basic phone users could prefer to have a phone in the size of the iPhone or Samsung Galaxy, just to have a bigger numbers and a bigger screen size.
So far, it look like the Samsung Intensity III could be the worst cell phone I have owned.
I just don’t understand the phone manufacturers. Why do they cease production of a good quality phone, only to replace by piece of crap?

Junk.
I picked up an Intensity III a couple weeks ago to replace a perfectly good LG Venus that Verizon doesn't want to support any longer. The Samsung appeared to successfully pair with all the Bluetooth devices I tried (3 different headsets (two from LG and one from Samsung) and one vehicle (2011 Hyundai Sonata)), but would not successfully connect with any of them. Samsung's technical support people said I should refer the problem to the Bluetooth device manufacturers, because it wasn't Samsung's responsibility to make their device work with any particular other device. I thought there were "standards" for things such as Bluetooth, to try and insure these types of problems don't happen. I thought it was likely there was something wrong with the particular handset I had and Verizon's technical support people tended to agree with me. But I didn't like Samsung's "blame someone else" attitude and so I exchanged the Intensity III for a somewhat identical feature-wise LG Cosmos 2 last week. So far, except for hanging each night when Backup Assistant runs, the Cosmos 2 is working well and according to those I've talked to and asked, sounding better.

My iPhone 5 won't send texts without wifi, even when I have 4G. It also won't make calls. Any ideas?

My iPhone 5 won't send texts without wifi, even when I have 4G. It also won't make calls. Any ideas?

Do you have a cellular plan with data and SMS activated?

How do I stop the "factoid add" from popping up on my Samsung Intensity III?

I have a Samsung Intensity III and about every hour or so when I pick up my phone, I find that there is a "factoid" add as my lock screen. It's supper annoying. How can I go about disabling it? Does it use data?

Is this the "Daily Scoop" app? If it is, try these two things:
1 Launch Daily Scoop: Media Center > Browse & Download menu > Daily Scoop icon.
2 In Daily Scoop: Menu > Options > Verizon Msgs > Off.
3 In Daily Scoop: Menu > Options > Bonus Msgs > Off.
You can also try unsubscribing on the web via the steps below:
1 Go to https://support.mobileposse.com
2 Click Click Here under "Opt-Out".
3 Enter the MDN and email address. Select the reason for unsubscribing.
4 Enter the code in the field and click Submit.

Samsung intensity III

6hrs with Verizon- in person on line, at store..still no one is able to transfer contact info, pix, etc to this new phone.."computer gluche'!! anyone else having this problem?/ now I'm still on hold with tech rep!1

If the battery is good – the battery life is not short. You probably have a bad battery in your phone. I had this problem.
Currently, I have the third Samsung Intensity III. First phone had a good battery, but had some other problems. Second phone had bad battery. After approx 8 hours on standby, the battery was almost discharged.
I went to the store and they exchange the battery and the charger. The battery was holding okay, but the phone had terrible sound, so the phone was exchange two days later.
In the third phone the battery is working fine.
Ask VZW tech support to note your account about the battery problem and then go to the VZW store. They should replace the battery without a problem during 14 days from the date of purchase. Try the store even if these 14 days have passed.
If this will not work, the factory warranty should help you.

Bluetooth on Samsung Intensity III

Can Samsung Intensity III connect to multiple bluetooth device?

Hi Verizononly. I'm excitied that you're using the convenience of Bluetooth technology. I have a few different Bluetooth devices I connect to my phone too. You can certainly pair multiple Bluetooth accessories to your Intensity 3, they just can't all be used at the same time. We have a fantastic Bluetooth pairing guide at http://bit.ly/1b2rtGQ to help you with pairing any Bluetooth device to your Intensity 3 too.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

How to IM on Samsung Intensity III

How to IM on Samsung Intensity III? I read on different pages that it supports IM but I cannot find the option. Please help.

Lena, thank you for the response!
I only show Menu>Options>Messaging>Mobile Email but I do not see Mobile IM. That's the menu list under Messaging:
1. New Message
2. Messages
3. Emergency Alerts
4. Drafts
5. Voicemail
6. Social Networks
7. Mobile Email
Please reply soon.
Thanks!

Won't Send Texts and Now Won't Make Calls... Claims No Service

The other day my phone wasn't sending text messages, I could recieve them and make calls but no one was getting my messages I sent to them. I've had this problem before and it would usually just correct itself, annoying, but it would. Well it went on for two full days so I called and did the *228 and reprogrammed my phone. And yes, I tried taking out the battery also and it didn't work. It seemed to work after the reprogramming though. Then the next morning, today, not only did my phone not send messages, after it had been working just fine, but it would not make calls either. I couldn't even dial *228 without the call being dropped. A message pops up every few minutes saying messages couldn't be sent and would be sent once service became available. My phone has no service whatsoever, bars pop up for a second or two and then goes back to absolutely ZERO service. This is very strange considering I live in a pretty decent service area, have never had issues with it before, and everyone else around here has Verizon as well and haven't had any issues. On top of this, with my phone constantly searching for service, the battery ran out a lot faster than normal so I turned my phone off, since it was pretty much useless anyways. Well, good thing I did because while it was one it was sending the text message I sent to my boyfriend this morning, before I'd realized my phone was having issues, over and over. He recieved well over 100 duplicate messages. And even when I turn my phone back on it keeps sending the message to him... even though on my end it still says no service and that none of my texts from today have sent and will be sent when service becomes available. I called Verizon today and the woman I spoke with, while very nice, seemed clueless about my issue and tried to walk me through some troubleshooting she was just reading off of something and she herself didn't even know what she was telling me to do or what the benefit of it was. When I finally said I was on my break at work and had to get back inside, she informed me she was just going over the basic troubleshooting and I could talk to Tech Support and they could further assist me. I didn't have any time to stay on the phone then since it had already been 20 minutes that got me nowhere. My issue now is I don't have a phone to even call Tech Support to try and figure out what's going because I was using a friends at work. So long story short, my phone claims to not be able to send any messages but has sent over 100 messages to my boyfriend (and God knows who else who just hasn't told me), my phone won't make any calls without dropping them after a second, and my phone has no service even in good service areas... and all of these issues just came out of nowhere and my phone is pretty much unusable at the moment. What I want to know is if there is anyway to fix this problem... or if I am just going to have to suck it up and get a new phone? Thank you, I definitely appreciate the help.

Restart the phone by holding down the top/power button and the Home button at the same time until the device restarts.
Log on to your My Verizon account and select "Activate Device".

How to transfer photos/music to Samsung Intensity III?

Been trying to move photos I had on my Intensity II over to my new Intensity III. Seems to be more of a hassle than anything. I tried to go on my PIX place album and text them to myself as the VZW chat person told me. That didn't work. Only was acting like I got a picture message, but it was actually just a blank text coming thru.
Tried to connect to the USB port on my computer and send them that way. Somehow I got one pic to show up. But when I access the phone thru the computer it will show more pics are on there. But I'm not seeing them on my phone. I even powered down and then back on to see if any change. And nothing.
So far I tried to move 2 pics off my computer to the phone. Only one shows up. And it is there twice. Not sure how I accomplished that. Also moved a song over. But it isn't actually on my phone anywhere, but it shows up when I access phone thru computer. Songs I have are in MP3 format. But do not show up when I go to My Music on the phone.
Very frustrated. maybe things aren't compatible in terms of music? Thinking I just won't bother anymore and just take new pics to have on my phone instead.

I can understand your desire to keep your music and pictures, mws_1984. I have made so many memories over the years and many of those memories were captured with my wireless phone. The only way to truly transfer music and pics from basic phone to basic phone is via SD card. You can save the data on your old phone to the SD card. Once you reinsert the SD card in the new device your files should appear. Please let me know if this helps.
ChaunceyM_VZW
Follow us on twitter @VZWSupport

Will someone please help me with this Samsung Intensity III??

I have had this Intensity III for 3 days now. I stay completely confused EVERY time I open the menu. Somehow I was in "Phone Settings" & accidentally chose "NAM Select". I don't have any idea what "NAM" even means!! When I tried to exit that place "Auto NAM Select". The only option was "OK", which made to phone automatically turn off showing "Reset". I am not sure what the original settings were, so I don't know if I even changed anything. Each "NAM" option have different choices. I am SO confused!!! Any help would be SUPER appreciated!! Thanks, I hope to hear form someone!
MeKisha

Hi MeKisha,
Congrats on your new Samsung Intensity 3! You have a great phone. No need to worry, please do not do anything with the NAM settings. These settings are used for network purposes. We use these when we program your phone. Also, you can get assistance with your phone at www.vzw.com/support Let us know if we can help with anything else.
Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

Samsung Intensity III Backlight

The screen backlight on my Intensity III goes off completely while receiving or making a call. I can't check during the call how long the call is lasting, signal strength, or time of day etc. When ending the call I have to press the red button twice - once to restore the backlight, and again to end the call.
This is a terrible design flaw. The one time you do need to see the screen is during a call. Is there a fix or a way around it?

Thanks for sharing your issue taratot. I can see why checking your phone during the call would be necessary. Does the backlight go off completely right away? Try pressing your okay button while on the call. Does the screen light up? Try also changing your backlight settings by going to Settings & Tools, Display Settings, Backlight, Display, Duration. Extend the time.
Let me know if this helps.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

"Automatic" messages on Samsung Intensity III

Anyone have any knowledge on how to turn off the "automatic" messages on the Samsung Integrity III? I set these up when I got my phone and didn't realize what they would turn out to be. Now, they are an excuse to accidentally click on a button that will ring up a charge. These messages include things like today's weather, gas prices, today in business, etc. Thanks for any help!

Ah... I think (I hope I figured it out. Instructions to turn "Daily Scoop" off are here:
http://www.vzdailyscoop.com/faqs/#question11

How to report Siri fail? It won't make calls in Ecuador

Since the cellphone numbers in Ecuador have one more digit, Siri would refuse to make cellphone calls.
Calls to non-cellphone numbers are successfully made by Siri.
Regards

http://www.apple.com/feedback
Nothing we users here can do.

Bluetooth Samsung Intensity III and Mac 10.8.4

I got the phone and the Mac to pair, but never got them to maintain a connection. They both discover, but the Mac can't browse the phone.
I want to transfer my pictures from the phone to my Mac.
Any ideas on how to do this successfully?
Thanks in advance for advice.

Some further info
In our testing without cluster migration we have noticed that volumes have been dropped.
When the Macs went to sleep (for about 15 minutes) - all the volumes were present.
When they were asleep for longer - some volumes dropped but not all ?

Samsung Intensity III - Drafts

Is there a way to save my Drafts to my sd card?
I have many that I use all the time. Under options Manage Drafts then Copy To Card.
I've marked them all and sent to card. Now I can't find them on my sd card.
Any help will be appreciated.
Bob Z

jdubs1211,
We want you to be able to manage your line's access to data. You are able to block your data, but certain blocks may impede functions, like multimedia texting (MMS), since that uses small amounts of data. You will see that there is an option for blocking web browsing and that will not affect your MMS since it is specifically for just the web browser.
SandyS_VZW
Follow us on Twitter @VZWSupport

Samsung Intensity III won't make calls

Similar Messages

Maybe you are looking for