Samsung note 3 is not giving audible alerts for all my text messages since the 4.4.4 update.

Samsung note 3 is not giving audible alerts for all my text messages since the 4.4.4 update.  I get an audible tone about 3/4 of the time.  Thinking a conversation is over I come back 45 minutes later to find another text I didn't know came in.  I've restarted my phone and checked my message settings.   Any ideas?  Factory reset is not an option!

I'd try going back into the Text Message settings. In Sound setting, work the setting from None to an alert. Then in Vibrate put a check in the box then uncheck. Just to see if that will free it up, could be a possible corruption with the new software update?

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