Samsung Note 4 Camera Failed

Just received my Note 4 and set it up. Camera does not work. It says Camera Failed. I turned device off and back on, forced stop on camera and cleared, no software updates are available. Really don't want to do factory reset with hours invested in setting up. Any suggestions?

Matnean,
The camera function is definitely important so I totally understand your concern. Let's get to the bottom of this and get your camera working right.
When are you getting the camera failed error? Have you ever been able to use the camera since you purchased the phone? Any damage physical or liquid damage on the phone?
Try running the phone in safe mode http://www.verizonwireless.com/support/knowledge-base-121765/ and retest the camera. If you are able to use the camera in safe mode without getting the error, the issue is due to a 3rd party app. You will then need to start uninstalling the 3rd party apps one at a time to determine which one is causing the issue. Keep me posted if the issue persist.
JohnB_VZW
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Samsung Note 4 Camera Failed

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