Samsung Note Not Seen using USB

PROBLEM: Samsung Note running Jellybean .. Doesn't show in Device Manager when USB connected. Spent many hours with both Samsung & HP tech support. Plug & play drivers are ok on every other laptop I tried ( a total of 8 ) all running Windows 8.1 EXCEPT THE HP LAPTOPS!! (Exception .. One Toshiba I tried failed too.) It has to be a conflict with something installed by HP. I know I can work around by loading an SD card with files and inserting it but I shouldn't have to do this. I have tried Samsung Kies but this failed and quite frankly, I don't want to do anything more than plug the usb in, see it in devices and transfer files to it. Help.. There must be someone else using an older Samsung tablet with an HP laptop running 8.1.

Hi,
Have you tried to use USB 2.0 port ?
Regards.
BH
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