Samsung S4 not syncing with Microsoft Exchange ActiveSync

I've had my Samsung S4 for several months and everything worked w/o issue until 12/13/2013 when Verizon did a software update "update_SCH-1545_MJ7_to_MK2".
Prior to this update, my phone was synced to my work account without any issues. For several years before that, I had other phones synced as well, all without issue. Since this update, all of my contacts/tasks/calendar work just fine.
The problem is with the email, I cannot get email to sync past 12/10/2013. The phone syncs up and loads emails dating back to 2007, but it will not give me any email past 12/10/2013. I've tried uninstalling/reinstalling, changing push to every 5 minutes,
resetting the phone. Nothing works.
I've spoken with our IT department, they can't figure it out. They referred me to Verizon. I've taken it to Verizon, no one there seems to have a clue. I even asked them to revert my phone to the prior software version, but they claim it's not possible.
One of the main issues I believe is the inability of the new software to allow me to access the port #'s being used. I recall the prior version of software to allow me to change these, the new version does not allow or even show what port it's using.
Any help would be greatly appreciated.
I believe we are running Windows XP, unsure of the version of Outlook. We are a small city government, so newer software (2007/2010/2013) is highly unlikely anytime soon.
TMMR03

It looks like Sean Greenlee's response was spot on. My IT guy found an article on removing the phone partnership.
Per him, "You can use the remote wipe command to delete
a mobile device partnership from the Exchange server. This action, which is primarily useful for "housekeeping" purposes, will delete from the Exchange server all states that are associated with a specified device. If a user tries to connect a mobile device
to the Exchange server after the partnership between the mobile device and the Exchange server has been deleted, the mobile device user will be forced to re-establish the partnership with the Exchange server."
He completed the remote wipe today, I removed my account, re-started the phone and re-installed the account and everything seems to be working.
Best of luck.
TMMR03

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Treo 680 does not sync with Microsoft Exchange 2007

Hi
My company just upgraded to Microsoft Exchange 2007 and my teo 680 stopped syncing my mails. I checked with the plam support and they informed me that 'The Treo 680 unlocked device is not supported with the Exchange Server 2007.'
Has anyone faced this problem. Can anyone help?
Thanks in advance.
Post relates to:
This question was solved.
View Solution.

bonzi wrote:
i have tried this out. while this may work on Sprint, it does not work on Unlocked devices. Finally with no solution from Palm on this particular issue i had to switch to a windows based mobile. I am a Palm fan, but looks like Palm does not care about this.
Nothing to do with Sprint: using domain\username in place of the username in VersaMail has been confirmed on the Centro on the AT&T network. I think the Centro runs a newer version of VersaMail than the 680 (the 680 was released in the Fall of 2006). Perhaps that is the difference?
The last software update was in January 2008, to support direct push email (http://kb.palm.com/wps/portal/kb/na/treo/680/unlocked/solutions/article/10807_en.html). I doubt you will see more, considering that this device has been discontinued.
I'm running Windows Mobile now. I miss the PalmOS calendar, but I don't miss VersaMail.

Emails for Current Day are not sync with Microsoft Exchange server

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http://office.microsoft.com/en-us/support/set-up-email-on-an-android-phone-or-tablet-HA102823196.asp...
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Ical appointments in icloud not syncing with microsoft exchange

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My company uses Microsoft Exchange server and most of the users (500 of them) use Microsoft Outlook. My CEO uses a Mac Air and has chosen to keep his calender appointments in iCloud using iCal. However, when he accepts calendar meeting requests from internal users, the appointments go into his Exchange account and don't appear on the cloud, despite that the Exchange calendar isn't set up in iCal. Up until a few days ago they went into his iCloud account, he tells me that he hasn't changed anything, although I think iCal has received a recent update.. I've checked on this forum and everything seems set up as it should be.
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It looks like Sean Greenlee's response was spot on. My IT guy found an article on removing the phone partnership.
Per him, "You can use the remote wipe command to delete
a mobile device partnership from the Exchange server. This action, which is primarily useful for "housekeeping" purposes, will delete from the Exchange server all states that are associated with a specified device. If a user tries to connect a mobile device
to the Exchange server after the partnership between the mobile device and the Exchange server has been deleted, the mobile device user will be forced to re-establish the partnership with the Exchange server."
He completed the remote wipe today, I removed my account, re-started the phone and re-installed the account and everything seems to be working.
Best of luck.
TMMR03

ITunes Says My Contacts Are Being Synced With Microsoft Exchange, But I Don't Have An Exchange Account

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I have worked for a couple of hours now; at first, none of my contacts were syncing with Outlook, even though iTunes said they were. Then after checking and unchecking everything I could find relating to syncing, some of my contacts synced. Now I've managed to get them all synced, but still getting this message. I need to make sure that going forward, all changes and updates are correctly synced manually whenever I plug my phone into my computer. Any suggestions?

You are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

HT4972 has anyone had issues syncing with microsoft exchange server since upgrading to ios 5.1.1

Has anyone had issues syncing with microsoft exchange since updating to ios 5.1.1

No bug I'm using exchange at work I've updated a couple of people here and it's working.
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What does it mean, in iTunes, "your contacts are being synced with Microsoft Exchange over the air"?

Hello,
I'm trying to sync the contacts on my iPhone 5 with my contacts on my Mac Book Air (merge them), I'm also using Outlook (Microsoft) to manage my email account and my contacts. I used to sync my contacts from my previous iPhone (4S) with my contacts on my Mac and also with contacts on Outlook.
Now that I have iPhone 5 I missed that sync (iPhone-Mac-Outlook), so I figure it out that in iTunes there is this message: "your contacts are being synced with Microsoft Exchange over the air. Your contacts will also sync directly with this computer. This may result in duplicated data showing on your device"
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How should I configure my iphone and my mac to sync properly??
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Kind Regards,
Silvana
Mac book Air OS X 10.8.3
Processor 1.7 GHz Intel Core i5
iTunes 11.0.4
iPhone 5 iOS 6.1.4

Not surprisingly there have been no answers to this question because the only person who knows how to use iTunes/iCloud/iPhone is too busy.

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WebException: The remote server returned an error: (500) Internal Server Error.
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How effective does iPhone 4 sync with Microsoft Exchange

Hello,
Sorry for a possible repost but I did try to search for this topic but didn't find anything.
I'm really into the new iPhone 4 to use as a business phone. I have a Dell PC with Windows XP. The most important thing for me regarding iPhone is that the sync with Microsoft Exchange is flawless.
Can somebody (who has an iPhone and Microsoft Exchange) tell me how effective the sync is with iPhone and Microsoft Exchange? Does the e-mail sync quickly and how does the sync work with contacts and calendar. If I put a new calendar item in Outlook does it appear on my iPhone without me asking it to sync and etc.?
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Can I put the sync settings on the iPhone 4 to only sync between certain time interval? Say, monday to friday from 08am to 7pm?
If you want push sync, then, no, you can't set a time interval. The entire point of push support is that the server notifies your system whenever something new arrives or something is changed. If you want to control when your iPhone contacts the server, then you can't use push. You can have the system fetch data at a set interval, or you can set to do it manually, if you prefer, but there's no setting where you can set a time window.
And can I put the sync settings only to store a certain amount of e-mails? Say the 100 newest?
You can set how may days of mail to sync, and also how many emails to show.
You might find the the user's guide helpful in learning about features and settings:
http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf
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Syncing ACT contacts while on automatic wireless syncing with Microsoft Exchange Server?

Does anyone know if this is possible? At the moment, my company is automatically performing a wireless sync between Outlook contacts and their Blackberry Curve 8330 devices. However, employees that travel also need their ACT contacts on their phone. I've researched CompanionLink and know that I can get the ACT contacts directly onto the Blackberry that way, but, the problem arises where the ACT contacts will end up syncing back to the Exchange server -- which we don't want. We want to keep the automatic syncing with Outlook, but periodically we want to do a one-way ACT transfer onto our Blackberries, without having those extra (approximately 5,000) contacts go back into Outlook. Is there an easy way to categorize/separate Outlook and ACT? Any ideas or workarounds?

flashman181 wrote:
I am trying to sync my Outlook 2007 with my palm Treo Pro but keep getting the same error - server could not be reached Error code
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I'm looking at the Internode setup guides and it looks as though you have a POP server. In that case, if you want to sync directly to the server, you would want to set it up for POP/SMTP rather than for Microsoft Exchange Server. Does that help?
If you do not want to sync over the air and instead want to sync only by USB/Bluetooth to your PC, I think that works quite differently. I don't have any experience with that.
(Edit: Changed link style so it was more obvious.)
Message Edited by Jeffro on 05-27-2009 07:05 PM

Ipad mini 3 can't sync with microsoft exchange email (iphone 6 can)

I have an iPhone 6 and iPad mini 3 (verizon). Both are set up the exact same. At work, I am able access Microsoft Exchange email using the iPhone mail app with wifi. (I work underground and have no access to cell service) However, the iPad Mini will not allow me to access my email over wifi using the mail app.
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All passwords and other settings are the same on the iPhone and iPad. Also, this is not a gmail exchange account. I already know that gmail does not support new exchange accounts. This is a work hosted email.

Here is what I gather from my reading:
-- delete you exchange account then re-configure. Shakes things up.
-- reboot device.
-- re-install from backup.
-- use microsoft outlook for ipad. ( some business do not allow. check. Why? caches info on amazon cloud. ) You should try as a trial at least.
2)when I get home (or anywhere else) the iPad mini is able to access my work email without a problem.
VPN vs no VPN? Would seem there is a diff here.
Re-boot ipad.
Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. page 128 iPad user manual.
force power down if the above give you trouble.
Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.
more details on re-booting:
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Restore to factory settings by loading the latest version of ios that your machine will support:
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   http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
   "You can put your iOS device into recovery mode, then restore it using iTunes.:
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At last resort you could consider DFU (Device Firmware Update). This could void your warranty.
    http://www.imore.com/tip-put-iphone-ipad-dfu-mode

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Go to m.google.com/sync and set which calendars you wish to show up. Nothing broken.

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Hello,
Seems you are not using an Exchange server account, please refer to the following link and try to set the out of Office notices with POP3, IMAP, and Outlook.com accounts:
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