Samsung says Time Capsule Firewall is reason for interupted connection

I have frequent interuptions with my Samsung BluRay that is connected wirelessly to the internet via my Time Capsule. When I talk with Samsung help they say it's because of the "Firewall on my Router."
Does anyone think that's true? If it is, is there a way to turn off the firewall?

No, no problems with either my MacBook or Dell netbook.
That info pretty much destroys the support person's theory that the firewall is the cause of your intermittent internet problems.
How far is the DVD player from the Time Capsule? Any walls or other obstructions in the signal path between the Time Capsule and DVD player?
If yes, is it possible for you to temporarily move the DVD player close to Time Capsule to test and see if it still has the same type of issues?
If that's not possible, can you move a laptop as close as possible to the DVD player's location and test your internet connection from that point? Good connection?

Similar Messages

  • Time Capsule as remote device for internet connection sharing

    I'm doing tech support for my parents. They have a Netopia DSL/4-port ethernet router/wireless router in one room. They just bought a Time Capsule. They have three laptops: one PowerBook G4 with airport. one PowerBook G4 without airport, and one iBook G3.
    The Netopia router is in one room (Room A).
    Mom's two airport-less computers are in another room (Room B).
    I've set up the Time Capsure in Room B, with it set up to extend the wireless network from the DSL wireless router in Room A.
    As far as a wireless Airport Disk, it works. However, when I use ethernet cables to connect the computers that do not have airport, I cannot get the airport disk to show up for either of them. Network preferences for each wired computer shows that ethernet is connected but that it has a self-assigned address and cannot connect to the internet.
    When a Time Capsule is set up to extend a wireless network, can you use ethernet cables to hook up non-airport computers to the Time Capsule? Access the internet from it (DSL router - wireless to Time Capsules - wired to PowerBook G4)? Access the Time Capsules own drive (It's not showing up as a server in finder when connected via ethernet cable).

    I assume you have configured the Time Capsule as a wireless client on this existing wireless network. "Extending" the existing wireless network with a Time Capsule (ie configuring it as a remote base station) is not possible, since the Netopia wireless router doesn't support this mode of operation of the Time Capsule.
    Although not explicitly stated in Apple's documentation for the Time Capsule it is my assumption that the Time Capsule - when configured as a wireless client on a wireless network - does not have active ethernet ports and cannot be used as a wireless-to-wired bridge device.

  • If I have an airport extreme and a time capsule is it possible for seamless switching between the 2 when a signal is weak or drops Main reason is as I move from my first floor to my attic office and would like to place one (airport extreme)downstairs and

    If I have an airport extreme and a time capsule is it possible for seamless switching between the 2 when a signal is weak or drops
    Main reason is as I move from my first floor to my attic office and would like to place one (airport extreme)downstairs and time capsule upstairs to get complete coverage

    In theory, yes. If you configure the two base station into either an extended or roaming network configuration, you should be able to walk a laptop between routers and the laptop should attempt to connect/reconnect to the base station providing the stronger signal ... but, in reality, this is not always 100% true.

  • Time Machine says Time Capsule Disk unavailable

         I have the exclamation point in the menubar icon and Time Machine says Time Capsule Disk unavailable even though I have backed up to it many times before.  I tried unpluging/plugging in the TC, but this did not solve the problem.  Any ideas?

          However, I did have a problem periodically with computers not recognizing the TC disk before I had unclicked the "Enable file sharing" box, so I might still end up using your advice if this happens in the future.
    There is a bug or several of them.. losing the disk is one thing the new 7.6.4 firmware is supposed to fix.. my deeply held suspicion is that Apple are using all of us as beta testers.. as lots of people are having trouble. But who knows it may finally fix this bug.. we are awaiting confirmation. ie people saying it is now fixed.. rather than since loading 7.6.4 my TC is now dead.. or disappeared .. or broken.. or no longer has wireless output.
    Lets say maybe they fixed a bug.. and added some more.
         The reason I had unchecked the "Enable file sharing" box is because I have Mountain Lion Server and wanted to use port mapping on the TC to point to my computer as a File Server.  To do this I went into Airport Utility and in Network pane tried to add File Sharing to the Port Settings.  However, this conflicted with the "Enable file sharing" box from the Disks pane.  Do you know of a way to have time machine backups to TC but also run a File Server from a computer networked with the TC using port mapping?  Thank you for any guidance.
    You only need the ports forwarded to the server to get outside access.. ie remote wan access.. Did you have wan access to the TC checked.. that will cause a conflict with AFP .. since it cannot be forwarded to multiple destinations at once.
    If you do not have WAN access checked then you should be able to check "enable file sharing" since that is local lan..
    Try it and tell me what happens.. I have never tried the combo you are using.
    I would try simply using a different method to access if that doesn't work.. eg BTMM should work fine to the Server without needing ports forwarded in the TC.. as long as the TC is the main router.. and this whole issue is only because the TC is the main router.
    You can also do it with vpn.. which is more robust and more business/pro method to access a server remotely than AFP.

  • What to do with Time Capsule when not using for Wireless Internet

    I previously connected my Time Capsule to my fiber optic router but in my no home this is no longer needed as the cable TV company now provides 160 MPS Internet in a router that contains a wireless router built in. It works fine.  My computer is now connected wirelessly to that router (too far to take advantage of the wired connection).
    Therefore I want my Time Capsule to just be connected to the computer for backups.  I gather I have to connect it via Lan and make sure it does not transmit r receuve wirelessly. In fact, other wireless computers in the huse occasionally try to log into the old Time Capsule PPoE settings, so I want to erase them and start fresh.
    This seems to be similar to what I want t do, but I want to make sure and ask:
    https://discussions.apple.com/message/8256674#8256674
    If this is not correct, can someone advise.
    By the way, I have a first generation Aiport Express that I hope to use with my new cable router (modem?).  I assume it will work as it did with the Time Capsule. Purpose is for Airplay with an audio system.
    Thanks!

    Thank you for your replies. I really appreciate it.
    To answer your questions in order, but first I should mention that due to work reasons, I will be away from my computer until Friday night Japan time, or Friday AM US time.
    Anyway, probably better I go slowly,as I tend to get overwhelmed by technical things.
    1) You said:  "The TC does NOT require an Internet connection for network connectivity. You DO have to connect the TC by Ethernet to the Fiber Optic router in order for it to gain network connectivity AND to allow network clients to access it."
    -->Ok, this is in reference to my Time Capsule and the previous network n myold apartment.  But your next question makes me wonder:
    2) "Is this Motorola device the one that replaced the Fiber Optic router that you mentioned in your original post? What is its model number? Do you have the TC connected directly to it by Ethernet?"
    Ok, this is what I have:
    Wall--> Cable modem with wireless (Motorola SURFboard SBG6580J Wireless Cable Modem Gateway.)
    Other Room  IMAC connected wirelessly to Cable Modem (no Ethenet connection to it since there is no jack and too far to run a cable (permanently--I can do for setup if needed)---> connected to TC and Time Capsule is backing up ok. Time Capsule is also not connected to the Modem
    3) "Since you will only want to use the Time Capsule for Time Machine backups, I understood that you wanted to disable its wireless network. If this is still the case, the Express would need to be configured to join the wireless network provided by the Motorola wireless router."
    Yes, This is what I am wondering. Do I have to connect it by LAN to the Motorola?  A few times, when it was just plugged into the Wall, my Mac airport utility found but them could not connect to my Express. maybe because I did not configure it to work with the Motorola as you say.
    4)
    "By default the Express will broadcast its own wireless network with a network name of something like: Apple Network NNNNNN. You would need to connect to this network with your computer prior to attempting to access it with the AirPort Utility. Another option would be to temporarily connect it, by Ethernet, to the Motorola router during its setup phase. Once completed you can move it to the desired location."
    Ok, this confirms what I guessed.  Connecting the computer to the Expressby Lan?  Is that what you mean?
    I do understand the second option---connecting the Express to the Motorola. 
    If that is right, I can try that.  Do I need to do anything other than connect it?
    I will be able to try this Friday or Saturday I hope.
    Once again. thanks for all your help. Really appreciate your taking the time to explain it.
    paul

  • Time Capsule firewall allows broadcast traffic

    It appears that Time Capsule will forward broadcast traffic from the LAN side to WAN and allow responses back. I would have thought that when the Router Mode was set to "DHCP and NAT" that this wouldn't happen. It seems like this might be a security flaw.
    Here's my setup, and why I believe this is the case:
    Comcast Xfinity service -> Motorola SB6121 -> Time Capsule (latest generation 7.6.1 software) -> Netgear GS116 -> home network with airport express and various hard-wired and WiFi devices.
    The SB6121 cable modem is wired direclty to the WAN port on the Time Capsule. And then the first LAN port on the Time Capusule is wired direclty the Netgear switch. And then everything else is wired directly to the Netgear switch. The Time Capsule's DHCP server is set to hand out addresses in the 172.16.0.2 to 172.16.0.200 range and so everything in my home network should be getting addresses in that range.
    The SB6121 is not a gateway or router - its just a modem, but does still have a weird little DHCP server that is supposedly only active when the cable service is dead, but in practice (at least for me) seems to always be on. And there's no way to turn it off, at least from my end - perhaps Comcast could, but that's a black hole. This weird little DHCP server is hard-wired to hand out addresses between 192.168.100.11 and 192.168.100.42 and there's no way to configure it differently.
    What I see though I (which makes me think there is a security flaw in the Time Capsule firewall) is that DHCP requests from my home network are sometimes answered by the SB6121's DHCP server instead of the Time Capsule's. I say "sometimes" because most of my Apple equipment (laptops, iPhones, iPads and a Mac Mini) get configured with 172.16.0.X addresses. But most non-Apple equipment is getting 192.168.100.X addresses - this includes a Denon AV reciever and Comcast cable box. But I also have an Airport Express (latest version, 7.6.2 software) - its Router Mode is set to "Off (Bridge Mode)", but if its Internet -> Connect Using: is set to DHCP it also gets a 192.168 address.
    I thought maybe it was just the hard-wired devices getting the 192.168 addresses, but they're not. The Mac Mini is hardwired and gets the right address range. And then I thought that all WiFi devices were getting 172.16 addresses, but they're not. I have a "Nest" thermostat that connects to the WiFi and gets a 192.168 address.
    Obviously there are several problems here - having multiple DHCP servers on a network is a recipe for disaster. But it seems to me that the Time Capusule is mis-behaving. The weird little DHCP server on the cable modem on the WAN side of the Time Capsule shouldn't be accessible from my home network. The Time Capsule shouldn't be passing broadcast DHCPDiscover packets from the LAN side through to the WAN side.
    I've been all through the Time Capsule settings and don't see a way to further lock down the WAN-LAN connection. I suppose I could get a managed switch or "real" firewall to stick between the cable modem and the Time Capsule and use it to block traffic, but I shouldn't have to. And I suppose I could ask Comcast to disable the DHCP server on the cable modem, but I don't have the fortitue to sit on hold for hours trying to explain it to them. Or I suppose I could get a different cable modem that doesn't have the silly DHCP server, and maybe that's the ultimate answer, but I still think the Time Capsule has a flaw.
    I got the SB6121 plus Time Capsule combination specifically because I didn't want fidgety stuff to deal with. I could have gotten a router supporting DD-WRT if I wanted to play network engineer at home, but I do that at work and just wanted something I didn't have to debug or think about.
    Anybody in a similar situation or have suggestions?
    If you got this far, thanks for listening.
    -dave.
    (Oh yeah, I swapped the Time Capsule with the Aiport Express -- latest model with WAN and LAN ports -- and got the exact same behavior. I suspect that all Airport models just treat the multple ethernet ports as a dumb layer two switch and blindly forward ethernet broadcast traffic from one port to all the others.)

    Thanks for reporting this.. I think you should advise Apple of this flaw.. It is a serious flaw.
    The cable modems are always made with local IP address so you can check the settings and the DHCP in them is designed for using a block of public IP addresses.. ie.. if you were extremely rich.. you buy a block of IP addresses from the ISP, plug the modem directly to a switch. And every client that joined would get a public IP address. Since the ISP are not that generous as to actually hand out more than one IP, (our local cable ISP in Australia, Telstra actually gives out 3 for free). The modem however will switch from public to private IP address when it does so, once the first address is allocated. There is no security risk as that private IP has no internet connection. (Test it and see, but any device getting 192.168 address should have no internet connection). The Modem has no NAT.. so it is purely for internal purposes.
    When you tested the Airport Express, did you set it up to 172.16.x.x range as well?
    Could you please test if you haven't already the TC at its native IP address and range?
    Domestic routers often fail to work properly if used off their default range.. somewhere in the coding they have fixed some addressing, instead of correctly using settings you put in. This is not at all unusual actually. My advice to people is always stick with default unless you really want some pain.
    If you are happy with pain, I would ensure all names are set to SMB standard.. as it sounds like you know networks I presume you would already do this. Apple names are ghastly things.
    Stick to short, no spaces, pure alphanumeric names for everything.
    Make sure the dhcp range includes enough addresses that it cannot run out..the normal standard is 2-200.
    If the lease time is set to 1day default, set it to 20min.
    I would also turn off ipv6 (maybe only possible on the client). That does seem to lead to confusion.
    If necessary you should be able to use static IP reservation via the dhcp setting in the TC.. that might also help.
    Are you running a 5.6 utility to do the setup?? If not you must!!
    You can load it even into Mountain Lion with a bit of fiddling.
    Check logs and setup the reservation for any devices failing to get IP correctly.
    And yes, in the end you may have to simply use a more standard router.. and hive off the TC to bridged role.

  • Time Capsule to be used for PC migration?

    Hi everyone!
    Since my files from my old PC are much larger than my new MacBook pro's capacity, and the Migration Assistant wont let me deselect unneeded files prior to transfer, can I use a new Time Capsule as a Network drive to transfer say my ITunes media folder (50GB) to the mac even though the file formats between machines differ?
    I tried hardwired LAN connections between the computers but again, Migration assistant wont allow me to de-select files unless the capacity initially is within limits for that user. I have no other working external HD. Only need to transfer iTunes, then I could reformat and use the Time Capsule as intended backup for MAC
    HELP....Thank you in advance!
    Dave

    Only need to transfer iTunes, then I could reformat and use the Time Capsule as intended backup for MAC
    Just to add, the format of the disk in the TC is not an issue.. both windows and mac access any network drive via protocols offered by the OS of the drive.. this means to the windows it is fat32 (which can be a separate problem).. and to Mac it is HFS+.
    You do not format network drives... they simply offer space to any OS that talks network.

  • Setting up brand new Time Capsule and it asks for a Password????

    Okay, so I'm attempting to setup my girlfriend's new Time Capsule with her brand new MacBook Pro but when I access Airport Utility and it tells me there's a problem with the Time Capsule accessing the internet, I then click to continue to troubleshoot the Time Capsule and it asks for a password. Now, the Time Capsule has never been used before and is fresh out of the box. WHy is there a password? I will say this detail:
    That the brand new MacBook Pro that she recently purchased, she had all over her old data and files and settings transferred from her old MacBook. I don't know if that means that it automatically installed a password or anything, but I tried using the computer administrator password and that didn't work. ANyone have any idea what's going on?

    jkwells84, Welcome to the discussion area!
    Sometimes it does help to read some documentation. Like most routers, the Time Capsule has an admin password to keep others from being mischievous and changing your settings.
    The default admin password is "public."

  • I have used Airport Time Capsule with my iMac for several years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both?

    I have used Airport Time Capsule with my iMac for a couple years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both the iMac and MacBook Air? I don't mind losing earlier backups. I have excluded some items from backing up, but since the Airport Time Capsule is full, I can't even begin to back up the MacBook Air.

    On your Mac.......
    Open Finder > Applications > Utilities > AirPort Utility
    Click on the Time Capsule icon, then click Edit in the smaller window that appears
    Click on the Disks tab at the top of the window
    Click Erase Disk
    On the next window that appears, select the Quick Erase option, then click Erase
    The operation will only take a few minutes.
    Now you are ready to start new backups of both Macs.  Back up one Mac first, then back up the other.  Do not try to back up both Macs as the same time.

  • I am using SURPLUSMETER :) I am also using Apple Airport Time Capsule as my Router that is connected to my Satellite dish Internet Modem ... Now on the Surplusmeter I have the option for PPP Modem . Ethernet Port , Airport , Network Card ,

    I am using SURPLUSMETER I am also using Apple Airport Time Capsule as my Router that is connected to my Satellite dish Internet Modem ... Now on the Surplusmeter I have the option for PPP Modem . Ethernet Port , Airport , Network Card , & Adaptor .
    Which one can I use properly to monitor all the wireless Devices in my hous

    Actually, none of the options will do what you are looking for it to do. That is because, this application only monitors the traffic from the device it is hosted on. That would also mean that you would have to run a copy on each computer that will access the Internet on your network; note their individual usages, and then, combine them to get an idea of the total usage.
    However, if you are only interested in the amount of Wi-Fi traffic that only your computer is seeing, then the "AirPort Network Card" option would be the correct choice.

  • Is a time capsule a good idea for a college student living in a dorm?

    Is a time capsule a good idea for a college student living in a dorm?

    Before you buy......you need to check with the school to see if they allow wireless routers in the dorms, or on campus at all.
    Most schools prohibt the use of wireless routers due to interference issues.
    Even if the school might allow this, there is no way to know in advance how well this might work....and frankly this type of setup is difficult, even if you have a friend who "knows computers".
    If it were me, I would purchase a hard drive for backups....just like you do now.... and send an email once or twice a week to the student to remind them to "backup".

  • My time capsule has been "preparing" for days--what to do???

    My time capsule has been "preparing" for days--what to do???

    See # D1 in Pondini's excellent Time Machine - Troubleshooting guide.
    http://web.me.com/pondini/Time_Machine/Troubleshooting.html

  • Time Capsule out of space for backups - how best to proceed?

    I have a 500GB 802.11n (2nd Generation) Time Capsule which I use for Time Machine backups from my late-2008 Aluminium Unibody 250GB MacBook.  My problem arose because I have used 229.33 GB of my hard disk on my MacBook, so I have less than 20 GB of free space on my MacBook.  My iPhoto Library is 103 GB and yesterday I dragged it to an External Hard Drive (1TB).  However, I have not deleted the iPhoto Library from my hard drive yet because I wanted to 'test' whether Time Machine would back up the new location of my iPhoto library to my Time Capsule .... the problem I have now is that Time Machine will not backup at all
    I have tried several times to perform a Time Machine backup today, without success.  I receive a message that 'Backup requires 246.75 GB but only 170.97 GB are available.
    I've checked the TM backups on the Time Capsule and the earliest, latest and ONLY backup is one performed yesterday at 10.18am prior to my moving the iPhoto Library to the EHD.  The EHD is formatted as Mac OS Extended (Journaled) and is partitioned into four equal partitions of 250 GB (the fourth partition is slightly less.  The 1st partition has a SuperDuper Bootable Clone of my hard drive (including the iPhoto Library on the Hard Disk).  The 2nd partition is the new location for the iPhoto Library.  The 3rd and 4th partitions are empty.
    Can someone suggest whether I would be safe to somehow (how?) delete the existing TM backup on Time Capsule and simply start with a 'brand new' TM backup tonight?  I'm thinking that if I have all 500GB available then TM SHOULD be able to perform a full backup and then I'll be OK with incremental backups for a while.
    Also, is it possible/feasible (I know it wouldn't be the safest thing to do) to backup the iPhoto Library on the 2nd partition of my EHD to one of the blank partitions?
    i would be grateful for any suggestions as to the best way to proceed
    Cheers
    Tricia

    Cvdk,
    This is why it may not be a good idea to store other files on the same disk/partition as the Time Machine backups. consider the following:
    Here is Apples’ line on this: “Time Machine works best if you use your backup disk only for Time Machine backups. If you keep files on your backup disk, Time Machine won’t back up those files, and the space available for Time Machine backups will be reduced.” [http://docs.info.apple.com/article.html?path=Mac/10.5/en/11430.html]
    This hasn't stopped some from successfully partitioning Time Machine hard disks and storing data on the other partition. As long as the Time Machine backup has its' own partition, you avoid any potential opportunities for conflict.
    However, this is not an option for Time Capsule users as there is no easy way of partitioning the Time Capsules’ internal hard disk without elaborate effort. Granted, the Time Capsule is advertised as being able to perform both as a Time Machine backup destination and as a shared network drive [Apple Store (U.S.) - Time Capsule - 500 GB]
    Nevertheless, some have experienced problems with maintaining files/folders occupying the same disk as Time Machine backups. In this case, they use the Time Capsule hard disk solely for Time Machine backups. Then attach an external hard disk to the Time Capsules USB port and store additional files there. This added disk will still be available to all Macs that can access the Time Capsule. (Note though, that any USB disks attached to the USB port of the Time Capsule can not then be backed up to the Time Capsule via Time Machine. Time Machine will only backup your Macs internal hard disk or any external hard disks physically attached to the Mac. Time Machine can not backup one remote device to another remote device.)
    Hope this clarifies things.
    Cheers!

  • ITunes stored on Time Capsule, ? lock location for good

    My iTunes are stored on my time capsule which is the router for my network. If I always make sure that the Time Capsule is running and opened, then when iTunes is started, all is well. However, if iTunes is not closed or if an iPod is connected even if not set to sync or my wife opens iTunes, iTunes will open before the Time Capsule has been opened. At that point, it opens using the default location in my user location. This is not what you want and then you have to relocate iTunes back to the Time Capsule. You would want to lock the location so these accidents etc don't matter and you do not have to relocate the location. The same would be if you used another external hard drive rather than the Time Capsule.
    Is there a way to keep the location set so the only way it would change is for you to change it. Help

    One thing you can do is you have Time Capsule listed as a login item. But if you were to open iTunes before the computer connects to the hard drive then iTunes will default back to the internal drive but this way it will occur less. To have Time Capsule as a login item, go to System Preferences>Account>Login Items. Add Time Capsule to the list. And connect to Time Capsule before going into System Preferences.

  • Time Capsule firewall

    Does anyone know if there are settings to adjust the Time Capsule firewall?  It appears to be blocking some of the applications I use on my Mac, iPhone and iPad.
    Thanks,
    Jackie

    Hi,
    Did you manage to resolve this? I am experiencing a similar issue with my TC in that it seems to be preventing me from accessing anything that is secure/encrypted/requiring authentication, so I cannot download apps in iTunes, I cannot access https websites, I cannot send emails from the mailbox that syncs with my office Exchange server (although I can receive them), I cannot backup my iOS devices to iCloud, etc, etc.
    Regular websites are absolutely fine and the problem is unique to my home network because when I take my devices to work and use them on the work Wi-Fi network everything is OK.
    The issue is not Wi-Fi either, as switching off Wi-Fi on the Mac and plugging it in to the TC makes no difference.
    This seems to be a firewall/port issue, but the TC is brand new and I have not touched any settings beyond those required by the ISP.
    Thanks.
    Gareth

Maybe you are looking for