Samsung smart tv connecting to the internet

I purchased a new UE65JS9000 65" Samsung 4k UHD Smart TV yesterday but cannot get it to connect to the wireless network. I get this message "Connected to your local network, but cannot connect to the Internet. Check the DNS settings in IP settings, or contact your Internet service provider to access the Internet." ...I have done all of these things but none of them have worked... I contacted Sky, who could not see any issues and confirmed that my Internet was 'strong', i.e. 18meg. I checked the IP settings and they seemed to be correct. To be sure, I also entered them manually by transferring the details from my working laptop - but noticed that the IP address was slightly different - tried both, still no joy. I've tried another device (laptop) in close proximity to the TV and the laptop worked. I've been all over the Internet and have tried everything including changing DNS settings to 8.8.8.8 to no avail. I tried a self diagnosis of smart hub connection and got this message "Your Internet Service Provider is blocking the following service. Please contact a Samsung Service Centre -ISP Blocking Service Error code:202". Is this a known issue with this model of Smart TV or is it an issue with the router settings? It is quite an old router since I've had my account with Sky for about 5 years. Ultimately, I'm desperate to find the solution? None of the other threads seem to relate to my issue but it seems loads of people are experiencing some sort of issue. It is not convenient for me to run a LAN cable from my router to the one connect box so I need wireless to work. I invested £3k in this TV and I'm hoping that it's just teething problems, that will be overshadowed by years of maximum enjoyment. So, what to do? Grateful for your help.

I rang Samsung on 03442 411653. The TV had out of date software on it. We connected via an extra long Ethernet cable I bought, changing the DNS setting to 8.8.8.8 and it worked, so downloaded the latest software version. Smart TV up and running!

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