Samsung Stratosphere keyboard questions

People,
Is anyone familiar with the Samsung Stratosphere phone? This is my first Android smartphone and I've run into a few problems. Is there a "enter" key on the keyboard? one isn't marked and my phone came with the wrong users manual, plus Verizon doesn't have a users manual posted on any of their pages either. Also, is there a way to go forward, or undo the back button, from the keyboard? Will a stylus work on these Androids, fat fingers suck.
Browser, how do you bookmark a page on one of these? list of favorites? will these phones accept .pdf's or .docx files in through the data port? I hope there is probably a word.docx reader app somewhere? I cant find it. am having trouble with the Sims card as well, is there some set-up step or is there some procedure to unlock it, unblock it, activate it or something
To be able to use the Cloud player so many people offer, is that feature limited to the ability to use WiFi? I understand that the cloud service is an online storage for things like music and or movies, what else can be stored online? I can'f find allot of info about this Cloud service.
I would appreciate even a partial answer to only one question, if anyone feels like responding, but I assume "chat" will be manned come monday and that should answer my questions? I think! thanks again

Try going here,
http://support.verizonwireless.com/clc/devices/index.html?p=5728&sayt=stratosphere manual*
You'll see a pdf link on the left side that says "device manual".

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Cooler smileys for Samsung Stratosphere

Recently got a Samsung Stratosphere but the smiley faces are pretty pathetic. Does anyone know if the emoji smileys can be downloaded to this phone? Or if there are free smiley downloads for this phone? Thanks.

Good morning and happy Sunday almodn525,
I too share the same love and passion for the Motorola Startac. I’m super impressed that you still have yours. I would definitely suggest keeping it as it is a collector’s item. As you can see, cell phones have came a long way over the years. While I’m glad that you are happy with your Stratosphere, many new devices do not have the blinking LED feature that you so desire. I don't want the lack of this feature to bug any more than it already has. Since I don’t know any devices that do have off the top of my head, I would encourage you to visit your local Verizon Wireless retail store and test the many smartphones that we have on display. If you are able to find a device with this feature as well as others for you to enjoy then I would love to hear about it from you. If you have any additional questions or concerns then we are here to assist. I’m looking forward to reading what device that you will decide on. Happy shopping.
Thank you…
ArnettH_VZW
VZWSupport
Follow us on Twitter @VZWSupport

Finding all ringtones on Samsung Stratosphere

I've had a Samsung Stratosphere nearly a month, and I have a question about ringtones. Specifically, some apps seem to have access to certain ringtones while others do not. For instance, "Transparent piano" appears as a ringtone in Home > Settings > Sound settings for Notification but not for Phone. I can maybe understand that, as some tones might seem more appropriate for a phone ring than others. But when I go to set an alarm using the Clock app, the possible Alarm tones (under Sounds) are more like the list of Phone tones than the Notification tones. I like "Transparent piano," and I'd like to have it available as an Alarm tone.
Why can't I see the whole list of ringtones? And where might these ringtone files be located on the phone, so that I might, say, create a more accessible folder for my own selection of favorites?
Thanks.

They actually want to use the ringers as a RingBack tones and these file does not appear to be on the device to access so the method wont work the same as setting a ringertone on the device.
Posted on Verizon Site: http://support.verizonwireless.com/faqs/Get%20It%20Now/faq_ringbacktones.html
What is the difference between a Ringtone and a Ringback Tone?
Ringtones are downloaded to and played by your phone. The called party hears the Ringtone.
Ringback Tones are not downloaded to your phone. Instead, the Ringback Tone is played by the network to your callers prior to you answering the call or it being diverted to voicemail. The calling party hears the Ringback Tone.

Samsung Stratosphere extended battery

Verizon currently has the extended battery for the Stratosphere on sale at 50% off ($24.99 instead of $49.99) online and at local Verizon corporate stores (call the store before you go, though). There are informative discussions about it here: http://forums.androidcentral.com/samsung-stratosphere/145059-extended-battery.html and here: http://rootzwiki.com/topic/9064-standard-vs-extended-battery-updated-1262011-920-pm-cst/.
There are pros and cons to this battery. The biggest, pro, of course, would be longer battery life. It's a 3000 mAh battery, compared to the stock 1800 mAh. I only got mine today, and it came with about a 40% charge, so I can't comment on how long it lasts yet personally. The second of the two links above has some discussion on that.
The major con is that it is twice as thick as the stock battery, and of course heavier as well. This means that the stock battery cover will not fit, so Verizon throws in a new, customized back cover when you buy the extended battery. The whole phone thus becomes thicker, which then means that standard-size cases, holsters, dashboard mounts, desktop dock, etc., won't fit either (at least, that is the report that I've seen).
However, when I bought the battery at a Verizon store, I asked about cases (I don't use one now, but I might want to), and they did have one available that was made for the larger form factor with the extended battery. I wonder if maybe more will become available as more people buy the battery.
My findings so far: At this price, I think it's a great, great buy if your use of the phone is such that you need an extended-life battery. It definitely changes the feel of the phone. It adds some weight and bulk; but IMHO this wasn't a light phone to begin with. I think it fits my hand better with the extended battery, but of course that's going to vary from one person to another. I also think it makes the physical keyboard more solid and stable for typing, which is a definite improvement. Unless you're a riverboat gambler type, though, I'd recommend buying at a store rather than online, so you can get the feel of it before you put your money down.
I'll report on battery life experience after I charge it up tonight and use it over the next day or two. Has anyone else tried out this battery?

A follow-up report on battery life with the Samsung Stratosphere extended battery: I charged it to 100% as of about 10:30 p.m. Tuesday. It is now 8:30 a.m. Friday, 58 hours later, and the charge stands at 12%, low enough to get warnings from the phone to charge it, which I'm going to do.
Obviously this includes two overnights when I was not using the phone at all. I don't do any game playing or very much music streaming (and no video streaming during this particular time period). OTOH, I do leave the Bluetooth and GPS turned on all the time, even overnight, just to avoid having to remember turning them on when I go out. I do spend a fair amount of time on Wikipedia and other Web browsing, a newspaper-reading app, and Google maps. The phone requested to go into power-saving mode when the battery reached 20% earlier this morning, but I declined that for the sake of the testing.
Of course everyone's phone use and experience will be different, but 58 hours to go from 100% to 12% seems pretty good to me.

How do you select multiple messages/conversations on SMS/MMS to forward or save to memory card on Samsung Stratosphere?

How do you select multiple messages/conversations on SMS/MMS to forward or save to memory card on Samsung Stratosphere?
My screen is cracked and I need to replace my phone and I don't see a way of selecting multiple messages or even conversations one at a time to forward them to email or to save them to a memory card. I can delete thread but can't forward it or move it. Is there a setting somewhere that will move the storage location for messages to the memory card instead of internal?
If not, any suggestions on backup apps? I have heard of Txtract to back up SMS and MMS messages, and Titanium Backup to back up everything (SMS, MMS, apps, app data...). Anyone have any experience with those, or other suggestions?
Thanks!
Rich

<Duplicate topic. This thread will be locked. Please see Help transferring data (SMS, MMS, Apps, App data) to new phone? for any replies.>

How can I delete multiple emails on my Samsung Stratosphere at once?

How can I delete multiple emails on my Samsung Stratosphere at once? I use AOL and when I delete the emails off of my computer, they do not delete from my phone. So I have hundreds of unwanted messages showing on my phone but I have not found an option to delete all messages, only individually. I would also like to be able to clear the messages from my phone without them deleting from my computer. This was super easy with my blackberry and I have not found anything similar on this phone.

When I go to the trash folder on my Stratosphere, I can check individual emails and then hit "Menu" and "Delete", but if I hit the "Menu" button before selecting any e-mails, then I see the "Delete all" button, but it's greyed out, so I cannot select it. There's also a "Restore All" button next to the "Delete all" button, and it's also greyed out. So, currently the only way I can delete the 100's of e-mails in my trash is to put a check mark next to each one, which is painful. Anybody else have this problem or know of a solution?

Can anyone help with Double Command issues. This a specific keyboard question and they do not seem to know.

Before I go into a lengthy explanation of the problem: Can anyone help with Double Command issues. This a specific keyboard question and they do not seem to know.
Thanks much.
Emile

Choose Force Quit from the Apple menu and close Mail from there.
(103661)

Why won't my Samsung Stratosphere Charge??

I've had a Samsung Stratosphere since late July of 2012. For the most part it hasn't given me any problems. However for the past 3 days the phone has had problems charging. Last night it finally died while I was sleeping, I tried to charge it again, but it wouldn't even stay on. I took out the battery for a few hours, put it back in and then charged it with the phone off. It charged all the way to 100% after 2 or 3 hours.I turned it on to see if there was any positive change and the battery went back to 50%. When I turned it off again for it to charge again it was noticeably less than 50%. Does anyone know how to help me with this problem?

i have experienced this on multiple android handsets that i have, and it is not limited to just the stratosphere. in my experience i've found that:
1) the charging usb cable was at fault, eventhough i was able to get a charging state and a usb connectivity state. i swapped it out from a cheap one i bought from fry's and my charging issues went away.
2) you can try discharging the battery all the way down until it depletes. you need a fully and completely discharged battery. ( keep powering it on until it can no longer power on after it discharges)
a) charge the battery with the phone off. I have found that a complete discharge of a battery has helped resolved my issues in the past.
b) *for rooted users only* reset battery stats through Clockwork, or use Battery Calibration via Google Play.

Bluetooth disconnecting on Samsung Stratosphere?

Hello all!
I have a Samsung Stratosphere, and I use a Plantronics Voyager Pro + Bluetooth headset with it. I have been having trouble with the phone not connecting to the headset if it has been idle for a while, and I have even had the Bluetooth disconnect in the middle of a call. It will NOT re-establish the Bluetooth connection unless I totally restart the phone--something I obviously don't want to do in the middle of a call.
Has anyone else had this issue? Any suggestions for me?
I'd appreciate any help!
Thanks!
Steve

Hi SouthParkSteve,
I feel your pain; I use my phone all day and I depend on my Bluetooth headset for hours. I can just imagine the inconvenience of having to power off and on to reestablish connection constantly. I checked my resources and I learned that the Samsung Stratosphere is not listed as a fully compatible device for the Plantronics Voyager Pro+ and while most Bluetooth devices will have some connectivity for using the same Bluetooth technology, please note that connectivity is not guaranteed for device not listed as fully compatible. Please confirm this compatibility information at this LINK as the only Samsung mobile devices fully compatible with your headset on our network are the Omnia II & Continuum as per the Plantronics website.
To avoid compatibility issues in the future and be able to take full advantage of your devices' Bluetooth features going forward I recommend confirming compatibility of your devices before purchasing.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

How to download photos from samsung stratosphere so I can upload them on my new 5c

I can't seem to get my photos off my Samsung Stratosphere onto my computer so I can upload them onto my new 5C.

Hi Becky,
If you have iCloud and shared Photo Stream turned on, you can go into your each of your albums and do the following:
1.     Tap on Edit
2.     Tap on each photo you want to save back to your computer
3.     Tap on Share
4.     Tap on Photo Stream
5.     Tap on the unnamed Photo Stream folder just created
6.     Type in your iCloud or Apple ID email address
7.     Name the Photo Stream
8.     Tap on Next to create the shared Photo Stream album
9.     Tap on Post
10.   Tap on the new Photo Stream album
11.    Tap on Edit
12.    Tap on the photos to select them
13.    Tap on Share
14.    Tap on Save to Camera Roll
Once they are back in the Camera Roll, you should be able to import them.
Cheers,
GB

Can you set print from the samsung stratosphere mobil phone

Can you set up the mobil phone samsung stratospher to print to the hp officejet pro 8600?

Bettielittle118, Hope you are doing well and welcome to the HP forums.
Yes you shoud be able to print from the Samsung Stratosphere as long as is running Android
If what you want is to print from anywhere you must use HP ePrint go here to see how to start with this super free service.
This will give more control but it can be use only when the device and the printer are in the same network i.e. Home Network
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01616126&lc=en&cc=us&dlc=en&product=3857218
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Samsung Stratosphere, screen black out to fast

Ok, Just upgraded to a Samsung Stratosphere from a Droid 2 Global..so far...MAJOR MAJOR improvement. The one problem I constantly have with my stratosphere is..
When I go to open the phone, I tap the "power key"..the screen lites up, but often shuts back down(to black) within 2-3 seconds.
I have set the screen time out several times to 1 minute or more..but still I get this random, crash to black often(the phone is crashed..just the creen goes dark..I can start it back up with another press to the power key..but 1 press of the key should be enough...shouldn't it?)

I too had this problem and I dicovered by accident thait if I get a call and use the handset to my ear and then pull it away the screen stays on.. But if I answer it using my wired earpiece the screen goes black.. it must be the sensor and software that realizes if the sensor is activated because you have it dark (because it at your head) vs picking up with speaker or wiredearpiece or I would think blue tooth headsets..It's definetly not right and I hope a fix is in the works. short term answer the phone the old fasion way holding it to your ear..

My samsung stratosphere is very slow to place a call. I input the number and push CALL. Nothing happens. I try it again and nothing happens. Then some time later (2-5 mins) the phone goes ahead and dials. What is causing this delay in dialing?

my samsung stratosphere is very slow to place a call. I input the number and push CALL. Nothing happens. I try it again and nothing happens. Then some time later (2-5 mins) the phone goes ahead and dials. What is causing this delay in dialing.

wadams5641,
Let's add some speed to your service and ensure you can make calls without the
delay. When was the last time you turned off your phone? Is the software up to
date?
KarenC_VZW

Samsung Stratosphere Screen Fragile

Hello!
Has anyone had the experience of the Samsung Stratosphere screen cracking VERY easily? My wife just lost her 3rd stratosphere, and each time she has had a protective case, and each time it was just in her purse. Last time we paid money for a refurbished one, and we just can't afford to keep paying for a new phone every couple of months. Has anyone had any luck calling Samsung, or has Verizon been helpful at all?
Thanks!

Hello community!
Having any kind of malfunction with your cellphone is never fun. We know how important these devices have become in our life and we want to ensure they work properly and look great! I tend to think of our cellphones as investments because we want to keep them in the best of conditions.
This type of difficulty walks a very thin line due to outside forces, but I would at least like to provide some feedback and some expectations.
There are qualifying factors that would allow for your phone to be replaced under the manufacture warranty if there is a crack underneath the top layer of screen glass.
1. There must be no other physical sign of external damage visible with the device.
2. The outer screen must be smooth to the touch, with no external screen compromises.
3. There should not be any indication of bleeding on the screen.
4. There should be no indicators of Liquid or Physical damage on any other parts of the phone.
If there is additional damage found on the equipment, the devices would be subject to a nonrefundable Device Damage fee.
Keep in mind this is provided warranty from the manfacture of the phone and is subject to change in the future. I personally want to add to this subject that we are absolutely here to help as much as possible.
I trust this was helpful information and I look forward to each of you enjoying the phone as you should.
Thank you
MelissaM_VZW
Please follow up on Twitter @vzwsupport

Samsung Stratosphere not holding a charge

I finally made the leap from Blackberry to Android and while I like the interface and great apps this phone does not hold a charge. I charge it all night and after one phone call it is at 50% battery. I literally have to keep this phone on a charger all the time which defeats the whole "mobile phone" purpose. Anyone else have this issue? Should I try a new battery or is this a known defect in this phone?

Hello all, and
I too was having the same issues with my samsung stratosphere. I purchased it June 2012 and had to change the phone, then when i received the new phone the same heating/not able to hold a charge issue continued to happen. So back to the verizon store i went and they said to remove the battery, take the sim card out, shut down applications, etc...I think they say this to sound legit and get you out of the store. My phone was so hot i had to shut it down 5 times per day, and i had to talk on speaker as it was too hot to hold. I knew my phone was having 2 issues, one was the heating issue and the other was it could not load any websites, but only when i was on wifi. So I started to think that the problems might be related and began to google why it could not load web pages while on wifi and came across they following.
So, I have a Stratosphere. My problem: apps work fine, but browser won't connect at all when on WIFI. I had NO TROUBLE connecting to my wireless router, but half the stuff on my phone coiuld not access the internet when on WIFI. It seemed that all the items not able to connect were using the phone's internet connection THROUGH the browser's internet interface. I could get everything t work by disabling wifi so that the phone HAD to use 4G, and it worked, but as soon as I enabled wifi and the phone connected to my router, half of the stuff on my phone would stop working... things like the Facebook integration in the Contacts area. So, to fix my WIFI, I went to SETTINGS>Wireless & Networks>WIFI Settings>Advanced>Proxy. There was some text in the Proxy field. I erased that and... BOOM everything started working again. I am sure this isn't everyone's problem, but perhaps it can help a few people.
I looked at my settings and found text in my proxy setting, i then deleted it and WOW! it alll worked again, the heating issue went away, internet connections were back, my phone sped up, and the battery lasted almost all day on a full charge as opposed to an hour.
I hope this helps for you as it did me. It was a major hassel to not be able to use my phone because of the heat. I'm surprised verizon does not have this figured out, when i googled the problem i was amazed at how many different types of phones were having similiar issues.
Good luck,
Mike

Samsung Stratosphere keyboard questions

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