Samsung Stratosphere not holding a charge

Question

I finally made the leap from Blackberry to Android and while I like the interface and great apps this phone does not hold a charge. I charge it all night and after one phone call it is at 50% battery. I literally have to keep this phone on a charger all the time which defeats the whole "mobile phone" purpose.  Anyone else have this issue? Should I try a new battery or is this a known defect in this phone? 

Answer 1

Hello all, and
I too was having the same issues with my samsung stratosphere.  I purchased it June 2012 and had to change the phone, then when i received the new phone the same heating/not able to hold a charge issue continued to happen.  So back to the verizon store i went and they said to remove the battery, take the sim card out, shut down applications, etc...I think they say this to sound legit and get you out of the store.  My phone was so hot i had to shut it down 5 times per day, and i had to talk on speaker as it was too hot to hold.  I knew my phone was having 2 issues, one was the heating issue and the other was it could not load any websites, but only when i was on wifi.  So I started to think that the problems might be related and began to google why it could not load web pages while on wifi and came across they following.
So, I have a Stratosphere. My problem: apps work fine, but browser won't connect at all when on WIFI. I had NO TROUBLE connecting to my wireless router, but half the stuff on my phone coiuld not access the internet when on WIFI. It seemed that all the items not able to connect were using the phone's internet connection THROUGH the browser's internet interface. I could get everything t work by disabling wifi so that the phone HAD to use 4G, and it worked, but as soon as I enabled wifi and the phone connected to my router, half of the stuff on my phone would stop working... things like the Facebook integration in the Contacts area. So, to fix my WIFI, I went to SETTINGS>Wireless & Networks>WIFI Settings>Advanced>Proxy. There was some text in the Proxy field. I erased that and... BOOM everything started working again. I am sure this isn't everyone's problem, but perhaps it can help a few people.
I looked at my settings and found text in my proxy setting, i then deleted it and WOW! it alll worked again, the heating issue went away, internet connections were back, my phone sped up, and the battery lasted almost all day on a full charge as opposed to an hour.
I hope this helps for you as it did me.  It was a major hassel to not be able to use my phone because of the heat.  I'm surprised verizon does not have this figured out, when i googled the problem i was amazed at how many different types of phones were having similiar issues.
Good luck,
Mike