SAP application close itself automatically

Hi All,
Does anyone encountered this, SAP automatically shut down itself when the specific user creating DO copy from SO. Then choosing 'Use Doc and Row Echange Rate from Base Doc' or 'Use Current Exchange Rate from the Exchange Rate Table' then selecting 'Customize' will make the application to shut down automatically. We tried to login to other PC and doing same scenario, the problem will also encounter on that PC. We tried to login using other user id and re-do the same scenario, and we didn't experienced the same problem. Only particular user id = 'sharon' having this problem.
thanks and regards,
vin

Hi
Let me share the your SAP Version and current patches level, Check the below link and get the latest patch and upgrade your system in to higher patch level.
https://websmp207.sap-ag.de/~form/handler?_APP=00200682500000001943&_EVENT=DISPHIER&HEADER=N&FUNCTIONBAR=N&EVENT=TREE&TMPL=INTRO_SWDC_SP_SMB&V=MAINT
Regards
Shamseer

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