SAP B1 9.0 upgrade fail on Windows 8.
Hi,
I am unable to upgrade SAP B1 9.0 PL 06 on my laptop, error message is attached with this thread.
Please suggest any solution.
Hi,
1. There is no problem with base version. You can upgrade 8.81 PL06 to 9.0 PL06
2. Follow system and hardware requirement guide as well as Admin guide for installing 9.0 version which can be downloaded from SAP business one customer portal
3. If possible post dump file information here to check.
Thanks & Regards,
Nagarajan
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I asked one of our devs about this and here's what he had to say:
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http://bugbase.adobe.com
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The following Knowledge Base article provides some recomendations for troubleshooting:
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http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
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DEV_DISP:
trc file: "dev_disp", trc level: 1, release: "700"
sysno 01
sid SID
systemid 560 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 150
intno 20050900
make: multithreaded, ASCII, optimized
pid 5348
Wed Apr 02 17:22:10 2008
kernel runs with dp version 234(ext=109) (@(#) DPLIB-INT-VERSION-234)
length of sys_adm_ext is 364 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (01 5348) [dpxxdisp.c 1245]
shared lib "dw_xml.dll" version 150 successfully loaded
shared lib "dw_xtc.dll" version 150 successfully loaded
shared lib "dw_stl.dll" version 150 successfully loaded
shared lib "dw_gui.dll" version 150 successfully loaded
shared lib "dw_mdm.dll" version 150 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
Wed Apr 02 17:22:22 2008
WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0100.qqq.nxst) took 12 seconds
Wed Apr 02 17:22:40 2008
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 18 seconds
***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5373]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >HOSTNAME_SID_01 <
DpShMCreate: sizeof(wp_adm) 22968 (1044)
DpShMCreate: sizeof(tm_adm) 3642120 (18120)
DpShMCreate: sizeof(wp_ca_adm) 18000 (60)
DpShMCreate: sizeof(appc_ca_adm) 6000 (60)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
DpShMCreate: sizeof(comm_adm) 528048 (1048)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (96)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1296)
DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 05560040, size: 4281040)
DpShMCreate: allocated sys_adm at 05560040
DpShMCreate: allocated wp_adm at 05561B30
DpShMCreate: allocated tm_adm_list at 055674E8
DpShMCreate: allocated tm_adm at 05567518
DpShMCreate: allocated wp_ca_adm at 058E0820
DpShMCreate: allocated appc_ca_adm at 058E4E70
DpShMCreate: allocated comm_adm at 058E65E0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 05967490
DpShMCreate: allocated gw_adm at 059674D0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 05967500
DpShMCreate: allocated wall_adm at 05967508
MBUF state OFF
DpCommInitTable: init table for 500 entries
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
<ES> 2039 blocks reserved for free list.
ES initialized.
WARNING => System running without ICM - check rdisp/start_icman [dpxxdisp.c 12553]
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( HOSTNAME) [dpxxdisp.c 11867]
DpStartStopMsg: send start message (myname is >HOSTNAME_SID_01 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 40000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 150
Release check o.K.
Wed Apr 02 17:23:20 2008
my types changed after wp death/restart 0x1f --> 0x1e
my types changed after wp death/restart 0x1e --> 0x1c
my types changed after wp death/restart 0x1c --> 0x18
my types changed after wp death/restart 0x18 --> 0x10
my types changed after wp death/restart 0x10 --> 0x0
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1477
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Apr 02 17:23:30 2008
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Wed Apr 02 11:53:30 2008
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 6916 Ended no 1 0 0
1 DIA 7724 Ended no 1 0 0
2 DIA 6044 Ended no 1 0 0
3 DIA 4300 Ended no 1 0 0
4 DIA 6992 Ended no 1 0 0
5 DIA 2412 Ended no 1 0 0
6 DIA 432 Ended no 1 0 0
7 DIA 8168 Ended no 1 0 0
8 DIA 5420 Ended no 1 0 0
9 DIA 9712 Ended no 1 0 0
10 UPD 4320 Ended no 1 0 0
11 ENQ 3476 Ended no 1 0 0
12 BTC 2676 Ended no 1 0 0
13 BTC 6816 Ended no 1 0 0
14 BTC 9636 Ended no 1 0 0
15 BTC 8356 Ended no 1 0 0
16 BTC 7004 Ended no 1 0 0
17 BTC 7284 Ended no 1 0 0
18 BTC 10048 Ended no 1 0 0
19 BTC 4560 Ended no 1 0 0
20 BTC 4196 Ended no 1 0 0
21 SPO 4268 Ended no 1 0 0
Dispatcher Queue Statistics Wed Apr 02 11:53:30 2008
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
1
2000
1
1
--------++++--
+
DIA
3
3
2000
3
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 7
wake_evt_udp_now 0
wake events total 3, udp 3 (100%), shm 0 ( 0%)
since last update total 3, udp 3 (100%), shm 0 ( 0%)
Dump of tm_adm structure: Wed Apr 02 11:53:30 2008
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Wed Apr 02 11:53:30 2008
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1477
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Apr 02 17:23:35 2008
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >HOSTNAME_SID_01 < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes
Stop gateway
killing process (1860) (SOFT_KILL)
Terminate gui connections
wait for end of work processes
wait for end of gateway
[DpProcDied] Process lives (PID:1860 HANDLE:1448)
waiting for termination of gateway ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1477
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Apr 02 17:23:36 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died (PID:1860 HANDLE:1448)
DpStartStopMsg: send stop message (myname is >HOSTNAME_SID_01 <)
NiIMyHostName: hostname = 'HOSTNAME'
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 189 bytes
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIRead: read for hdl 2 timed out (0ms)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=114,pac=1,MESG_IO)
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIPeek: peek successful for hdl 2 (r)
NiIRead: hdl 2 received data (rcd=114,pac=1,MESG_IO)
NiBufIIn: NIBUF len=114
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER , typ 0, key -
Received 4 bytes from MSG_SERVER
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
Wed Apr 02 17:23:37 2008
NiIPeek: peek for hdl 2 timed out (r; 1000ms)
NiIRead: read for hdl 2 timed out (1000ms)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 12213]
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0
SiSelNSet: set events of sock 1356 to: ---
NiBufISelRemove: remove hdl 2 from set0
SiSelNRemove: removed sock 1356 (pos=2)
SiSelNRemove: removed sock 1356
NiSelIRemove: removed hdl 2
MBUF state OFF
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/22
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 9)
MBUF component DOWN
NiICloseHandle: shutdown and close hdl 2 / sock 1356
NiBufIClose: clear extension for hdl 2
MsIDetach: detach MS-system
cleanup EM
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 5348) [dpxxdisp.c 10461]
Good Bye .....
Please help me in resolving this issue
Thanks,
VadiHi Suhas,
Have checked the hostname and it is correct.
I am getting the below output When i run r3trans -x
This is r3trans version 6.14 (release 700 - 04.03.08 - 16:43:00).
r3trans finished (0000).
I could see the below error message in dev_W21
ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'sid_shd' setuser 'sid_shd']
C sloledb.cpp [ExecuteAndFlush,line 6470]: Error/Message: (err 15157, sev 0), Setuser failed because of one of the following reasons: the database principal 'cdu_shd' does not exist, its corresponding server principal does not have server access, this type of database principal cannot be impersonated, or you do not have permission.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'cdu_shd' failed -- connect terminated
C failed to establish conn. 0
Thanks,
Vadi -
Hi,
I have configured SNC on NetWeaver 7.0 (ABAP+JAVA) System on Windows 2003 Server with MS-SQL 2005 Database.
After the SNC configuration restarted the Server but the JAVA Server process is going down with EXIT Code -11113. The SNC Configuration is working fine but JAVA is not running. SDM and dispatcher are in green but server process is going gray.
I have checked the log files under C:\usr\sap\SID\DVEBMGS00\j2ee\cluster\server0\log
The following is the part of log file.
#1.5#005056BA6C3F001D0000000F000008D8000489ACAFC86070#1277274683393#com.sap.engine.core.service630.container.ServiceRunner##com.sap.engine.core.service630.container.ServiceRunner#######SAPEngine_System_Thread[impl:5]_71##0#0#Error#1#/System/Server#Java###Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
[EXCEPTION]
#1#com.sap.engine.frame.ServiceException: <Localization failed: ResourceBundle='com.sap.engine.frame.KernelResourceBundle', ID='UME initialization failed.', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key UME initialization failed.
at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:372)
at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: SNC required for this connection
at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:178)
at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:446)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:356)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:156)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:109)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:56)
at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:266)
at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:279)
... 6 more
#1.5#005056BA6C3F001D00000011000008D8000489ACAFC8628E#1277274683393#com.sap.engine.core.Framework##com.sap.engine.core.Framework#######SAPEngine_System_Thread[impl:5]_71##0#0#Fatal#1#/System/Server#Plain###Critical shutdown was invoked. Reason is: Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.#
Please help me to solve the issue.
Thanks,
Ajay.Hi Tim,
I have configured using Kerberos library for 32 bit on Net Weaver 7.0 with MS SQL 2005 Server on Windows 2003 Server. I didnt change any thing on JAVA side. I have configured as per the Kerberos configuration steps as per below URL
http://help.sap.com/saphelp_nw70ehp2/helpdata/en/44/0ebf6c9b2b0d1ae10000000a114a6b/frameset.htm
The configuration was successful and I am able to login with out asking password, but After the configuration when I have restarted every thing on ABAP side works well but JAVA server process going down with EXIT code -11113. One of the log file contains follows error message.
com.sap.engine.frame.ServiceException: <Localization failed: ResourceBundle='com.sap.engine.frame.KernelResourceBundle', ID='UME initialization failed.', Arguments: []> : Can't find resource for bundle java.util.PropertyResourceBundle, key UME initialization failed.
at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:372)
at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31)
at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)
at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)
at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:105)
Caused by: com.sap.security.core.persistence.datasource.PersistenceException: SNC required for this connection
at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.newPersistenceException(R3PersistenceBase.java:178)
at com.sap.security.core.persistence.datasource.imp.R3PersistenceBase.init(R3PersistenceBase.java:446)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactoryInstance.<init>(PrincipalDatabagFactoryInstance.java:356)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.newInstance(PrincipalDatabagFactory.java:156)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:109)
at com.sap.security.core.persistence.imp.PrincipalDatabagFactory.getInstance(PrincipalDatabagFactory.java:56)
at com.sap.security.core.InternalUMFactory.initializeUME(InternalUMFactory.java:266)
at com.sap.security.core.server.ume.service.UMEServiceFrame.start(UMEServiceFrame.java:279)
... 6 more
[Framework -> criticalShutdown] Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
Jun 25, 2010 3:05:24 AM com.sap.engine.core.Framework [SAPEngine_System_Thread[impl:5]_69] Fatal: Critical shutdown was invoked. Reason is: Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.
One of the line says "SNC required for this connection". What does this mean? What else need to be done for JAVA to communicate with ABAP?
Thanks,
Ajay. -
SCSM 2010 to 2012 Management server upgrade failed
I upgrading my scsm 2010 to 2012 both Management and DW server.
So i have set up the secondary lab environment and do this.
The DW server has been upgraded successfully to 2012.
When i try to upgrade SCSM Management server, at the finalizing stage, i get this error as _RegisterExtensionsDeferred
Log as below.
2014-08-26T14:48:28.7717429+05:30 Always: Trace Session Started
02:48:28:
02:48:28:Application Started
02:48:28:This is 64-bit application.
02:48:28:Product ID is NOT installed
02:48:28:Found ProductID:{A193A8C7-CBE7-4F3B-887F-6B03EE43A208}, ProductName:Microsoft System Center Service Manager SP1, Version:7.0.6555.128
02:48:28:Found SMServer components
02:48:28:Found SMConsole components
02:48:28:Setup is running from: c:\SCSM2012\amd64\Setup
02:48:28:Using local Analysis server as default instance
02:48:28:Using 'DWASDataBase' as default Analysis server database name
02:48:28:Using 'Default' as default Analysis server database file path
02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
02:48:29:Found c:\SCSM2012\amd64\Setup\en\SCSM_license.rtf.
02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
02:48:29:Found c:\SCSM2012\amd64\Setup\en\SCSM_EvalLicense.rtf.
02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
02:48:29:Found c:\SCSM2012\amd64\Setup\en\PrerequisiteInputFile.xml.
02:48:29:Found c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:48:29:All vital setup files found.
02:48:29:Upgrading Service Manager 7.0.6555 with 7.5.1561
02:48:29:Checking dependencies for Server upgrade...
02:48:40:Managment server is registered with Datawarehouse 'TESTSER'
02:48:42:Datawarehouse is up-to-date
02:48:42:Getting Management Group information from TESTSER:ServiceManagerNew
02:48:42:[GetManagementGroupPropertiesFromDB]: Opened the DB connection using Data Source=TESTSER;Initial Catalog=ServiceManagerNew;Integrated Security=True;Persist Security Info=False.
02:48:42:[GetManagementGroupPropertiesFromDB]: Found Management Group information.
02:48:42:[GetManagementGroupPropertiesFromDB]: Found Primary SDK server:..net.
02:48:42:Validating SmAdminRoleGroup
02:48:43:Checking MU OptIn state
02:48:43:MU is not opted in
02:48:43:Start adding DataItems
02:48:43:System Center Service Manager Install
02:48:44:Final Install Tasks
02:48:44:Done adding DataItems
02:48:46:Getting Domain List
02:49:35:LoadPrerequisites: Start adding ComponentTitles
02:49:35:LoadPrerequisites: Start adding DataItems
02:49:35:Memory check
02:49:36:Microsoft SQL Server 2008 Analysis Management Objects
02:49:36:Memory check
02:49:36:Processor speed check
02:49:36:Processor speed check
02:49:36:Processor speed check
02:49:36:IIS check
02:49:36:ASP.NET check
02:49:36:Basic Authentication check
02:49:36:Windows Authentication check
02:49:36:Microsoft .NET Framework 4 check
02:49:36:Windows Service Pack check
02:49:36:Microsoft Report Viewer Redistributable check
02:49:36:PowerShell 2.0 check
02:49:36:SharePoint Server 2010 check
02:49:36:SharePoint Farm Administrator check
02:49:36:SharePoint Server 2010 configuration check
02:49:36:ADO.NET Data Services Update check
02:49:36:Microsoft SQL Server 2008 Native Client check
02:49:36:Language Pack for SharePoint Server 2010 or SharePoint Foundation 2010 - English check
02:49:36:LoadPrerequisites: Done adding prerequisites checks
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Memory check prereq.
02:49:36:CheckPrerequisites: Logic Type:and MemoryCheck-8gbWarn: 0
02:49:36:
02:49:36:CheckPrerequisites: Memory check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Microsoft SQL Server 2008 Analysis Management Objects prereq.
02:49:36:Entered RequiredAMO
02:49:36:Trying alternate method of detection using Assembly.Load
02:49:36:CheckPrerequisites: Logic Type:and AMO-err: 0
02:49:36:
02:49:36:CheckPrerequisites: Microsoft SQL Server 2008 Analysis Management Objects: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Processor speed check prereq.
02:49:36:CheckPrerequisites: Logic Type:and ProcessorSpeedCheck2.5MHz-Warn: 0
02:49:36:CheckPrerequisites: Logic Type:and ProcessorCoreCheck2Core-Warn: 0
02:49:36:
02:49:36:CheckPrerequisites: Processor speed check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Windows Service Pack check prereq.
02:49:36:CheckPrerequisites: Logic Type:and Win2k8R2Sp1Check-Err: 0
02:49:36:CheckPrerequisites:
02:49:36:CheckPrerequisites: ProductType was not a match. Looking for: LanmanNT Found: ServerNT
02:49:36:CheckPrerequisites: Logic Type:or Win2k8R2Sp1DCCheck-Err: 2
02:49:36:CheckPrerequisites:
02:49:36:CheckPrerequisites: The value 6.1.7601.65536 was not within the range 6.2.0 to 9.9.9999.
02:49:36:CheckPrerequisites: Logic Type:or WinSrvrVNextCheck-Err: 2
02:49:36:CheckPrerequisites:
02:49:36:CheckPrerequisites: ProductType was not a match. Looking for: LanmanNT Found: ServerNT
02:49:36:CheckPrerequisites: Logic Type:or WinSrvrVNextDCCheck-Err: 2
02:49:36:
02:49:36:CheckPrerequisites: Windows Service Pack check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Microsoft Report Viewer Redistributable check prereq.
02:49:36:Entered RequiredReportViewer
02:49:36:CheckPrerequisites: Logic Type:and RptVwrCheck-err: 0
02:49:36:
02:49:36:CheckPrerequisites: Microsoft Report Viewer Redistributable check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking PowerShell 2.0 check prereq.
02:49:36:CheckPrerequisites: Logic Type:and PowerShell2Check-err: 0
02:49:36:CheckPrerequisites: Logic Type:or PowerShell2Check32-err: 0
02:49:36:
02:49:36:CheckPrerequisites: PowerShell 2.0 check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking ADO.NET Data Services Update check prereq.
02:49:36:Loading System.Data.Services.Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
02:49:36:Found version 3.5.30729.5420
02:49:36:CheckPrerequisites: Logic Type:and ADODotNetDataServicesHotfix-err: 0
02:49:36:
02:49:36:CheckPrerequisites: ADO.NET Data Services Update check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Microsoft SQL Server 2008 Native Client check prereq.
02:49:36:CheckPrerequisites: Logic Type:and SQLNCLI10-err: 0
02:49:36:
02:49:36:CheckPrerequisites: Microsoft SQL Server 2008 Native Client check: Passed
02:49:36:
02:49:36:**************************************************
02:49:37:CheckPrerequisites: Return Value 0
02:49:39:Doing Pre-Upgrade checks...
02:49:39:Validating database ServiceManagerNew on SQL Server TESTSER
02:49:39:Validating SQL Instance TESTSER
02:49:39:SQL Server: TESTSER
02:49:39:SQL Server version: 10.50.1600.1
02:49:39:Full text search installed: True
02:49:39:Checking if '\administrator' is Sysadmin Or (SecurityAdmin And DbCreator) on SQL Instance TESTSER
02:49:39:Stopping Service OMSDK on server
02:49:39:Starting Service OMSDK on server
02:49:41:Stopping Service OMCFG on server
02:49:44:Starting Service OMCFG on server
02:49:47:Validating Path C:\Program Files\Microsoft System Center\Service Manager 2010\
02:49:47:Checking for available free disck space
02:49:47:Checking directory write access
02:49:47:*** Pre-Upgrade checks passed ***
02:49:47:QuickFixEngineeringHandler: Unable to LoadQuickFixEngineeringFile.
02:49:47:SetProgressScreen: StartMinorStep.
02:49:47:statusUpdate: Resetting progress bar.
02:49:47:ProcessInstalls: Install Item System Center Service Manager Install has a Preprocessing delegate of SystemCenterServiceManagerPreinstallProcessor. Launching it now.
02:49:47:SetProgressScreen: Init MSI Install progress.
02:49:47:statusUpdate: Resetting progress bar.
02:49:47:LaunchMsi: Msi mutex is not in use.
02:49:47:LaunchMsi: MSI to launch is: c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:49:47:LaunchMsi: Turning off the internal UI for c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:49:47:LaunchMSI: Enable logging for the MSI at C:\Users\administrator.\AppData\Local\Temp\2\\SCSMInstall02.log.
02:49:47:LaunchMsi: MSI c:\SCSM2012\amd64\Setup\Server\SM.msi is not in silent mode. Setting the external UI.
02:49:47:LaunchMsi: Launching c:\SCSM2012\amd64\Setup\Server\SM.msi
02:49:52:statusUpdate: Resetting progress bar for MSI: MaxValue 58857
02:50:09:statusUpdate: Resetting progress bar for MSI: MaxValue 345710070
02:50:09:Install Progress - (ProcessComponents) Updating component registration
02:50:09:statusUpdate: Resetting progress bar for MSI: MaxValue 345710070
02:50:10:Install Progress - (StopServices) Stopping services
02:50:16:Install Progress - (_StopNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9) Stopping Health services
02:50:17:Install Progress - (RemoveODBC) Removing ODBC components
02:50:17:Install Progress - (RemoveFiles) Removing files
02:50:17:Install Progress - (CreateFolders) Creating folders
02:50:17:Install Progress - (InstallFiles) Copying new files
02:50:30:Install Progress - (_CreateDatabase) Creating Database
02:50:30:Install Progress - (_ExecuteSqlScripts) Configuring Database
02:52:07:Install Progress - (ExecuteSqlStrings) Executing SQL Strings
02:52:07:Install Progress - (CreateShortcuts) Creating shortcuts
02:52:07:Install Progress - (WriteRegistryValues) Writing system registry values
02:52:08:Install Progress - (_InstallServerPerfCounters.D2179E31_E456_401A_A820_CEBB135E3429) Installing Server Performance Counters
02:52:12:Install Progress - (WriteEnvironmentStrings) Updating environment strings
02:52:12:Install Progress - (_Rollback_UninstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1) Rolling back BID MOF Installation
02:52:23:Install Progress - (GenerateScript) Generating script operations for action:
02:52:24:Install Progress - (_MPProcessorDeferred) Importing Management Packs
02:52:25:Install Progress - (_ExecuteSqlScripts) Configuring Database
02:52:26:Install Progress - (RegisterUser) Registering user
02:52:26:Install Progress - (RegisterProduct) Registering product
02:52:26:Install Progress - (PublishComponents) Publishing Qualified Components
02:52:26:Install Progress - (MsiPublishAssemblies) Publishing assembly information
02:52:26:Install Progress - (_ConfigureConfigService.D2179E31_E456_401A_A820_CEBB135E3429) Configure Config Service
02:52:26:Install Progress - (_CreateInstanceQualityRelationship) Creating Default Instances, Qualities And There Relationships
02:52:26:Install Progress - (PublishFeatures) Publishing product features
02:52:26:Install Progress - (_StartNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9) Restarting Health Service
02:52:26:Install Progress - (PublishProduct) Publishing product information
02:52:26:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:52:26:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:57:32:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:57:44:An error occurred while executing a custom action:_RegisterExtensionsDeferred
Upgrade failed after making permanent changes to this management server. A disaster recovery procedure will be necessary to rebuild this machine before attempting upgrade again. Consult the User Guide to determine which action to take next.
02:57:44:Install Progress - (Rollback) Rolling back action:
02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 3
02:57:44:Install Progress - (Rollback) Rolling back action:
02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 10525
02:58:43:MsiInstallProduct finished for msi c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:58:43:LaunchMSI: Setting rollback to true
02:58:43:LaunchMSI: MSI c:\SCSM2012\amd64\Setup\Server\SM.msi returned error 1603:Fatal error during installation
02:58:43:ProcessInstalls: Install Item System Center Service Manager Install failed to install. We did not launch the post process delegate.
02:58:43:SetProgressScreen: FinishMinorStep.
regards Sundaresan.CJeremiah,
We ran into this as well. One of two options:
1.) Just run a repair on the SQL Server installation
2.) Repair the WMI settings on the SQL Server as descibed here:
http://social.technet.microsoft.com/Forums/en-US/systemcenterservicemanager/thread/2a91d03e-a685-495e-89ac-a591ec5871f6/
bb -
Repository upgrade fails 11.1.0.7 db -10.2.0.5 GC patchset
Installing GridControl 10.2.0.5 on Windows 2003 Server SP2. Initial install successful of 10.2.0.2 using existing database 11.1.0.7. The database was created new to use for GC. Patchset no problems until Configuration Assitant step "Repository Upgrade" failed with errors:
rem Copyright (c) 1999, 2009, Oracle. All rights reserved.
oracle.sysman.emcp.oms.RepositoryPatchUpgrade -verbose
oracle.sysman.emcp.oms.OmsPatchUpgrade -configureOms
oracle.sysman.emcp.aggregates.ConfigPlugIn
oracle.sysman.emcp.oms.StartOMS -configureOms
oracle.sysman.emcp.oms.EMCLISetup
oracle.sysman.ccr.configCCR.ConfigCCRPlugIn
oracle.sysman.ccr.configCCR.ConfigRepeaterPlugIn
Tried to find cause of errors and cannot seem to understand why this step failed.
Considering uninstalling GC and Oracle 11g and reinstalling GC with "new database" option.
Anyone successful at installing GC 10.2.0.5 with an 11g database?
Thank you,
Curt Swartzlander
DBApasinc wrote:
Can anyone help me figure out why the domU is just hanging/blocked?It's not hanging (blocked just means it doesn't need the CPU) -- it's just switched into a graphic mode that the console view can't display. You can either VNC into the guest, or change the kernel boot parameters by removing rhgb quiet and replacing them with console=xvc0 -- this should allow you to see the full boot process and answer the first-boot interview questions without using VNC.
You can get the VNC details by running: virsh dumpxml <domain ID> and you can get the domain ID from the xm list output. -
Error while trying to install SAP CE 7.1 EHP 1 on Windows 7
I am trying to install SAP CE 7.1 EHP 1 on Windows 7. I am getting below error while trying to install. can you please help to fix this problem?
Running msiexec failed with return code 1603: undefined
Commandline was msiexec.exe /norestart /L sapmmcX86u.log /i sapmmcX86u.msi /qn
If you want the installer to retry, choose Yes. If you want the installer to abort the installation, choose No.
Thanks,
Sridhar.I donu2019t think so it is windows 7 or 64/32 bit hardware/software issue. I have faced u201Cmsiexec failed with return code 1603u201D error many times during SAP installation and solved this issue with below mentioned procedure.
Solution:
Just change the location of temp directory to empty folder in user environment variable without cancel installation in current user session. After that, click on yes button to continue the installation. If installation will ended after click on yes button, restart the installation with continue old installation option.
Regards.
Yasir -
A upgrade to my windows 7 computer failed. they told me to manually install it that failed and unintalled itunes. When i tried to reinstall
it won't and gives me a message that the Apple Mobile Device failed to start- Verify that you have suffiicient priveleges to start system
services. I also have itunes on a laptop, ipod and ipad mini. Please help.Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
Hello,
I have an HP Envy 23 Touchsmart All-In-One that I purchased a year ago (around 12/2012). It came preinstalled with Windows 8.
System Information:
a) Intel(R) Core(TM) i7-3770S CPU @ 3.10 GHz
b) 8192 MB of RAM
A few weeks after I had bought the system, I upgraded to Windows 8 Pro with Media Center that I purchased through Microsoft's upgrade program.
Last week (10/19/2013), I saw the upgrade option to Windows 8.1 in the store and decided to upgrade.
After a few minutes, I got a prompt asking me to restart the computer and I did.
However, I noticed that the screen went blank, but it really didn't restart - I saw that the hard disk light was still blinking and I waited for around 15 minutes. I know it didn't restart because if it did I would have seen the HP logo on the BIOS screen. A little later, the system went into sleep mode (at least, the power button light was blinking slowly as if it was on sleep). Since it was late at night, I decided to leave the system alone and decided to check on it next morning. Next morning, it was still in sleep mode (as I feared) - when I tried to wake it up from sleep by moving the mouse/hitting the return key, it made the exact sounds as if it was waking up from sleep (as it always does), but the screen was still blank. The power button slight was glowing steadily indicating that it is awake now.
At this point, I decided to power down the system by holding the power button for a few seconds. Upon reboot, I saw the HP logo on the BIOS bootup screen and then the screen went blank and nothing came up.
So I decided to do a system recovery using my Windows 8 recovery CD and powered down the system with the CD in its slot. This time, the system came up and immediately started restoring my OS to a previous version.
Upon logging in to the recovered system, I got the following message:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40019".
I tried reinstalling Windows 8.1 a couple of times after this. Once by disabling all the non-Microsoft services and disabling all the startup programs. Still the same result.
I don't have any antivirus software on my system other the default Microsoft system protection software.
Any help, much appreciated.
Thanks.
This question was solved.
View Solution.I've posted the following on the following Microsoft form.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/81-install-error-0xc1900...
Since my hardware is the subject of this HP thread, I thought it might be advantagous to others to post it here too.
In the hopes of preventing anyone else expending this amount of time:
HP Envy 23, no external devices except wireless keyboard&mouse
1) Attempted 8.1 from MSDN ISO download and dvd burn. Result: 0xc1900101-0x40019
2) Attempted 8.1 from MSDN ISO download and dvd burn just because I didn't believe number 1. Result: 0xc1900101-0x40019
3) Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
4) Attempted 8.1 from Microsoft store just because I didn't believe number 3 Result: 0xc1900101-0x40019
5) Read online that Task Manager, startup, disable all would work. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
6) Read online that enabling security to admin group for Crypto directory. Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
7) Read online that ensuring drivers are all current. MS update, HP update, physically clicked on each driver, update in Device manager, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
8) Read online that turning Firewall off, Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
9) Woke up this morning and evidently Win 8.0 decided on its own to Attempted 8.1 from Microsoft store Result: 0xc1900101-0x40019
Good news: Fall back to 8.0 has been flawless with the exception of the need to reenter the network key.
Bad news: Still on 8.0
Based on, in every case, the upgraded machine can be: Accessed via admin share c$ from a network device and can NOT be remoted into and the local display is 'illuminated' but not responsive and dark black (BSOD), my GUESS is a screen / display driver is failing on first boot to 8.1
I've reviewed everything on the C: drive with the extension "log" and a date close to the install date/time without success of isolating exactly what is failing.
Hope no one else expends this much time.
David
Professional Developer -
SCOM 2012 R2 agent upgrade fails crippling agents
Running into a large amount of SCOM agents that are failing the upgrade from 2012 SP1 to R2 and would appreciate any feedback from my SCOM community colleagues. Warning this issue is not for the faint of heart.
Plan:
I am in the process of upgrading 1900 manually installed SCOM 2012 SP1 agents to R2. I am using SCCM to deliver the upgrade using the standard sanctioned upgrade parameters.
Momagent.msi /qn /l*v %SystemDrive%\SCOM2012AgentUpgrade.log AcceptEndUserLicenseAgreement=1
Problem:
I have run into a problem where on a larger group of systems, 165 servers, where the upgrade fails and leaves the agent in a crippled state. At this point the agent cannot be removed cleanly via add remove, nor can a straight install of the agent
be done. What is required is a manual removal of registry keys and then a clean install of the agent can be performed to remediate. This is no problem and I am able to do this. (Note: all other methods of agent removal did not work ie:
Cleanmom.exe utility or add remove)
Task:
Seeing that we need to do agent upgrades in the future it would be great to know why this happened so we can plan for this in the future.
Notes:
Seems like a random sample of servers (2003/2008) with different applications running on them so that doesn't help in narrowing things down.
Looking at the MSI log, I see a common issue among systems that had this problem.
******* Product: {387306D9-78CE-4E0E-B952-28A50CC8B3EE}
******* Action:
******* CommandLine: **********
MSI (s) (7C:7C) [08:08:43:668]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (7C:7C) [08:08:43:668]: User policy value 'DisableMedia' is 0
MSI (s) (7C:7C) [08:08:43:668]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Looking for sourcelist for product {387306D9-78CE-4E0E-B952-28A50CC8B3EE}
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Adding {387306D9-78CE-4E0E-B952-28A50CC8B3EE}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Now checking product {387306D9-78CE-4E0E-B952-28A50CC8B3EE}
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Media is enabled for product.
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Trying source C:\WINDOWS\SysWOW64\CCM\Cache\LFG00446.1.System\i386\.
MSI (s) (7C:7C) [08:08:43:668]: Note: 1: 2203 2: C:\WINDOWS\SysWOW64\CCM\Cache\LFG00446.1.System\i386\MOMAgent.msi 3: -2147287037
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (7C:7C) [08:08:43:668]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Processing net source list.
MSI (s) (7C:7C) [08:08:43:668]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:43:668]: SOURCEMGMT: Processing media source list.
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (7C:7C) [08:08:44:744]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:44:744]: SOURCEMGMT: Processing URL source list.
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1706 2: -2147483647 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:44:744]: Note: 1: 1706 2: 3: MOMAgent.msi
MSI (s) (7C:7C) [08:08:44:744]: SOURCEMGMT: Failed to resolve source
MSI (s) (7C:8C) [08:08:44:744]: Note: 1: 1714 2: Microsoft Monitoring Agent 3: 1612
CustomAction returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (7C:8C) [08:08:44:744]: Product: Microsoft Monitoring Agent -- Error 1714.The older version of Microsoft Monitoring Agent cannot be removed. Contact your technical support group. System Error 1612.
Error 1714.The older version of Microsoft Monitoring Agent cannot be removed. Contact your technical support group. System Error 1612.
Action ended 8:08:44: RemoveExistingProducts. Return value 3.
Action ended 8:08:44: INSTALL. Return value 3.
Ok so the obvious is that the installer is looking for original source installation files and not able to find them. What is surprising to me however is that the product references a 32 bit scom agent guid
387306D9-78CE-4E0E-B952-28A50CC8B3EE, however this is a 64 bit machine. Our build process dictates that a 64 bit machine only receive a 64 bit SCOM agent.
Doing a search on this product guid I realized I skipped some other references at the top of the MSI log that might offer some more explanation...
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Adding OM_OM12_SP1_AGENT_FOUND property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330}'.
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Modifying OM_OM12_SP1_AGENT_FOUND property. Its current value is '{8B21425D-02F3-4B80-88CE-8F79B320D330}'. Its new value: '{8B21425D-02F3-4B80-88CE-8F79B320D330};{387306D9-78CE-4E0E-B952-28A50CC8B3EE}'.
MSI (s) (7C:8C) [08:08:11:896]: Skipping action: _StopCoreServices.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)
MSI (s) (7C:8C) [08:08:11:896]: Skipping action: _KillOMProcesses.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)
MSI (s) (7C:8C) [08:08:11:896]: Doing action: _Set_OM_AGENT_FOUND
Action ended 8:08:11: FindRelatedProducts. Return value 1.
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Adding OM_AGENT_FOUND property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330};{387306D9-78CE-4E0E-B952-28A50CC8B3EE}'.
Action start 8:08:11: _Set_OM_AGENT_FOUND.
MSI (s) (7C:8C) [08:08:11:896]: Doing action: _Set_MOMV3_AGENT_FOUND
Action ended 8:08:11: _Set_OM_AGENT_FOUND. Return value 1.
MSI (s) (7C:8C) [08:08:11:896]: PROPERTY CHANGE: Adding MOMV3_AGENT_FOUND property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330};{387306D9-78CE-4E0E-B952-28A50CC8B3EE}'.
Action start 8:08:11: _Set_MOMV3_AGENT_FOUND.
Well that is interesting, seems to me that in the first line the MSI installer reads the OM_OM12_SP1_AGENT_FOUND property and identifies this with a 64 bit agent guid (8B21425D-02F3-4B80-88CE-8F79B320D330), but then appends
the 32 bit guid at the end (387306D9-78CE-4E0E-B952-28A50CC8B3EE). This is the point of my confusion and my suspicion as the cause of the problem I am having.
Concluding thoughts:
Why does the installer seems to first recognizes a 64 bit agent, but then later changes it's property to include a 32 bit agent guid. Could a 32 bit agent have got on this 64 bit server based on the details of this log? Would this
cause my agents to fail the upgrade? I think so, but looking to bounce this over to another fellow SCOM colleague who may have wrestled with this before.
Thanks in advance if you took the time to read this and think about it. Extra points if you have any extra thoughts!
KeithHi,
Have you used Requirement to limit the platform when you deploy application with SCCM.
We
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