SAP B1 PDF is blank

I have a client running SAP Business One 2007. I installed the SAP client on a new PC running windows 7. When I create a PDF the PDF is saved but it is blank. For example, open a sales order and click on the PDF icon. The reader opens but the form is blank. When I check in the file path the PDF is there but blank. This is only happening on this new PC, works on all the others
Any suggestions
Dennis

Hi,
Please check SAP note:
1239551 - Export to PDF fails
Thanks & Regards,
Nagarajan

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    Clicking the Layout and Files tabs have no effect, the portfolio is blank either way.
    When I try to re-add the files to the portfolio, I get an alert saying that 'the portfolio already contains a file with the name "myfile.pdf". Would you like to replace the file "myfile.pdf"?' So it seems that at some level the files are in the portfolio, but they aren't visible.
    The portfolio size is 8MB, which is consistent with the size of the files I have included in there.
    I don't see any troubleshooting tips about Portfolio blankness. The forum didn't suggest any relevant topics for me to read first.
    Where is Acrobat going wrong?  How can I make it handle this portfolio properly?
    Thanks in advance for your help.

    Hi Jim,
    You need to have full Flash Player on your system to view content in PDF Portfolios when using Acrobat/Reader 10.x or 11.x.
    Please refer https://helpx.adobe.com/acrobat/using/flash-player-needed-acrobat-reader.html
    Download the FP @ http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
    Thanks,
    Vishal

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