SAP B1iP detected an error  401 unauthorized

the user encountered the error in subject when launching cockpit.
the SQL server 2008 is a named instanced. I've configured another TCP Port for this named instance.
Installing integration component, B1event sender and DIproxy successfully.
in the integration framework, SLD, tested connection to DB and B1DI successfully also.
server is windows 2008 64 Bit.
I've installed J2SE 5.0 32 bit and 64 bit. during installation of integration, have selected the path correctly.
B1i user is assigned B1iINDIRECT_MSS and B1i licence and is a superuser. password is also set.
uninstall and reinstall integration components numerous times, still unable to resolved.
have went through troubleshooting guide on error 401 and doesn't resolve the issues.
Any expert can advise?

Hi,
try to apply this solution I quoted from B1_88_InstallDashboards_EN.pdf file :
When you are getting an authorization error (401) please check if you entered the correct password for the Business One user u201EB1iu201C
■try to logon to SAP Business One with user u201EB1iu201C and this password
■If necessary apply new password
JimM

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