SAP Best Practices for Sales Support(CAS)

Hi,
Pl provide me the SAP Best Practices for Sales Support(CAS).
Regards
Ravi

Dear Ravi
Please check these links
[Sales Support: Computer-Aided Selling |http://help.sap.com/saphelp_40b/helpdata/en/10/748534c4603c34e10000009b38f83b/frameset.htm]
[Sales Support : Computer Aided Selling|http://help.sap.com/printdocu/core/Print46c/EN/data/pdf/SDCAS/SDCAS.pdf]
thanks
G. Lakshmipathi

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